As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$60 - $90/hr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$60 - $90/hr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Quick apply
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$55K - $65K/yr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$55K - $65K/yr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Information Technology "IT" Manager
Cloquet, MN · On-site
$75K - $110K/yr
The Information Technology Manager will maintain a working understanding of the company ... Field and site support. Assist offices, shops, and project teams with jobsite connectivity, mobile ...
Information Technology "IT" Manager
Cloquet, MN · On-site
$75K - $110K/yr
The Information Technology Manager will maintain a working understanding of the company ... Field and site support. Assist offices, shops, and project teams with jobsite connectivity, mobile ...
IT Service Desk
Minneapolis, MN · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...
IT Service Desk
Minneapolis, MN · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...
Support and manage Active Directory, user permissions, and group policies * Assist with planning and implementation of IT projects and system upgrades * Monitor IT infrastructure and proactively ...
Support and manage Active Directory, user permissions, and group policies * Assist with planning and implementation of IT projects and system upgrades * Monitor IT infrastructure and proactively ...
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access Management o ...
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access Management o ...
IT Technician
Burnsville, MN · On-site
$80K - $95K/yr
Support and manage Active Directory, user permissions, and group policies * Assist with planning and implementation of IT projects and system upgrades * Monitor IT infrastructure and proactively ...
IT Technician
Burnsville, MN · On-site
$80K - $95K/yr
Support and manage Active Directory, user permissions, and group policies * Assist with planning and implementation of IT projects and system upgrades * Monitor IT infrastructure and proactively ...
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... o Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access ...
Quick apply
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... o Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access ...
IT Security Consultant
Plymouth, MN · On-site
Job Title : IT - Security Consultant - Senior Job Location : 6150 TRENTON LN N, PLYMOUTH, MN 55442 Position Type : 6 months Contract The Senior IT Security Engineer will assist with planning and ...
IT Security Consultant
Plymouth, MN · On-site
Job Title : IT - Security Consultant - Senior Job Location : 6150 TRENTON LN N, PLYMOUTH, MN 55442 Position Type : 6 months Contract The Senior IT Security Engineer will assist with planning and ...
IT Manager
$99K - $121K/yr
The IT Manager provides a mix of hands-on and organizational leadership for all information systems ... Oversees Intune and other management device platforms (PCs, Mobile, etc.) and assist staff as ...
IT Manager
$99K - $121K/yr
The IT Manager provides a mix of hands-on and organizational leadership for all information systems ... Oversees Intune and other management device platforms (PCs, Mobile, etc.) and assist staff as ...
IT Analyst
Maplewood, MN · On-site
$95K - $116K/yr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
IT Analyst
Maplewood, MN · On-site
$95K - $116K/yr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
IT Manager
Golden Valley, MN · On-site
$130 - $165/hr
The IT Manager provides a mix of hands-on and organizational leadership for all information systems ... Oversees Intune and other management device platforms (PCs, Mobile, etc.) and assist staff as ...
IT Manager
Golden Valley, MN · On-site
$130 - $165/hr
The IT Manager provides a mix of hands-on and organizational leadership for all information systems ... Oversees Intune and other management device platforms (PCs, Mobile, etc.) and assist staff as ...
IT Analyst
Maplewood, MN · On-site
$95K - $116K/yr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
IT Analyst
Maplewood, MN · On-site
$95K - $116K/yr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
IT Analyst
Maplewood, MN · On-site
$96 - $117/hr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
New
IT Analyst
Maplewood, MN · On-site
$96 - $117/hr
Infrastructure IT Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Here, you will make an impact by: * Assist with administration of the Nexthink platform, Monitor ...
New
Information Technology Manager
Saint Paul, MN · On-site
$95K - $117K/yr
Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms. * Assist ...
Information Technology Manager
Saint Paul, MN · On-site
$95K - $117K/yr
Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms. * Assist ...
Information Technology Manager
Saint Paul, MN · On-site
$96K - $117K/yr
Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms. * Assist ...
Information Technology Manager
Saint Paul, MN · On-site
$96K - $117K/yr
Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms. * Assist ...
It Tech Assistant information
What does an IT Tech Assistant do?
An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.
What are the key skills and qualifications needed to thrive as an IT Tech Assistant?
To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.
What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?
IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.
What is the difference between It Tech Assistant vs Network Support Specialist?
| It Tech Assistant | Network Support Specialist |
|---|---|
| Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users. | Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity. |
| Typically requires certifications like CompTIA A+. | Often requires certifications like CompTIA Network+ or Cisco CCNA. |
| Works in various environments including offices, schools, and small businesses. | Primarily works in organizations with complex network systems, such as corporations or data centers. |
| Handles general IT support tasks and user assistance. | Specializes in network configuration, security, and performance optimization. |
The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.
What does an entry level IT Tech Assistant do?
An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.
What is the easiest IT Tech Assistant job to get?
Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.
What are the most commonly searched types of It Tech jobs in Minnesota?
The most popular types of It Tech jobs in Minnesota are:
What cities in Minnesota are hiring for It Tech Assistant jobs?
Cities in Minnesota with the most It Tech Assistant job openings:
Job description
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization’s Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis. On-the-job Training will be provided for the core concepts of this role.
Key Responsibilities
- Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
- Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
- Researches error messages and takes necessary actions
- Identify, diagnose, and resolve problems affecting performance
- Training and best practice identification of telephony and related software applications
- Purchase of routine telephony related hardware
- Provide telephony strategies and solutions for the organization
- Assist with management of new site deployments, upgrades, implementations or other tasks as assigned
Available Shift
Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation)
About Taylor & Company Tax and Accounting
Sourced by ZipRecruiter
Industry
Accounting services
Company size
11 - 50 Employees
Headquarters location
Towson, MD, US