Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
Quick apply
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Tech Support and AV Event Manager
Rochester, MN · On-site
$19.75 - $27/hr
Overview The Information Technology Support and Audio Visual & Event Manager is responsible for coordinating, executing, and maintaining all IT needs as directed by Corporate Director: IT, combined ...
IT Tech Support and AV Event Manager
Rochester, MN · On-site
$19.75 - $27/hr
Overview The Information Technology Support and Audio Visual & Event Manager is responsible for coordinating, executing, and maintaining all IT needs as directed by Corporate Director: IT, combined ...
IT Service Desk
Minneapolis, MN · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...
IT Service Desk
Minneapolis, MN · On-site
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... skills to assist and resolve customer application, navigation and technical issues. Ability to ...
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access Management o ...
IT Manager
Eden Prairie, MN · On-site
$96K - $118K/yr
... Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access Management o ...
IT Manager
Eden Prairie, MN · On-site
$135K - $155K/yr
... o Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access ...
Quick apply
IT Manager
Eden Prairie, MN · On-site
$135K - $155K/yr
... o Assist with ERP testing, release readiness, environment refreshes, integration monitoring, and post-upgrade support as directed by the IT Director. · Cybersecurity, Identity, and Access ...
IT Security Consultant
Plymouth, MN · On-site
Job Title : IT - Security Consultant - Senior Job Location : 6150 TRENTON LN N, PLYMOUTH, MN 55442 Position Type : 6 months Contract The Senior IT Security Engineer will assist with planning and ...
IT Security Consultant
Plymouth, MN · On-site
Job Title : IT - Security Consultant - Senior Job Location : 6150 TRENTON LN N, PLYMOUTH, MN 55442 Position Type : 6 months Contract The Senior IT Security Engineer will assist with planning and ...
IT Technician
Baxter, MN · On-site
... * Assist with determining project scope, identifying needs, researching and choosing solutions ... Associate's degree in information technology, Computer Science, or a related field (or equivalent ...
IT Technician
Baxter, MN · On-site
... * Assist with determining project scope, identifying needs, researching and choosing solutions ... Associate's degree in information technology, Computer Science, or a related field (or equivalent ...
IT Technician
Baxter, MN · On-site
... * Assist with determining project scope, identifying needs, researching and choosing solutions ... Associate's degree in information technology, Computer Science, or a related field (or equivalent ...
Quick apply
IT Technician
Baxter, MN · On-site
... * Assist with determining project scope, identifying needs, researching and choosing solutions ... Associate's degree in information technology, Computer Science, or a related field (or equivalent ...
Information Technology (IT) System Administrator
Chanhassen, MN · On-site
$83K - $117K/yr
The IT Systems Administrator also provides advanced technical support for escalated user issues ... * Assist in maintaining user accounts with special attention to security on all data and voice ...
Information Technology (IT) System Administrator
Chanhassen, MN · On-site
$83K - $117K/yr
The IT Systems Administrator also provides advanced technical support for escalated user issues ... * Assist in maintaining user accounts with special attention to security on all data and voice ...
The IT Systems Administrator also provides advanced technical support for escalated user issues ... * Assist in maintaining user accounts with special attention to security on all data and voice ...
The IT Systems Administrator also provides advanced technical support for escalated user issues ... * Assist in maintaining user accounts with special attention to security on all data and voice ...
IT Support Technician
Eagan, MN · On-site
$18 - $22/hr
The IT Support Technician provides day-to-day technical support to employees and assists with the ... Track, document, prioritize, and resolve support requests * Assist with onboarding and offboarding ...
IT Support Technician
Eagan, MN · On-site
$18 - $22/hr
The IT Support Technician provides day-to-day technical support to employees and assists with the ... Track, document, prioritize, and resolve support requests * Assist with onboarding and offboarding ...
IT Support Technician
Eagan, MN · On-site
$18 - $22/hr
The IT Support Technician provides day-to-day technical support to employees and assists with the ... Track, document, prioritize, and resolve support requests * Assist with onboarding and offboarding ...
IT Support Technician
Eagan, MN · On-site
$18 - $22/hr
The IT Support Technician provides day-to-day technical support to employees and assists with the ... Track, document, prioritize, and resolve support requests * Assist with onboarding and offboarding ...
Manager, IT Site
Eden Prairie, MN · On-site
$96K - $118K/yr
Manages Information Technology projects for the installation and rollout of I.T. systems ... Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated ...
Manager, IT Site
Eden Prairie, MN · On-site
$96K - $118K/yr
Manages Information Technology projects for the installation and rollout of I.T. systems ... Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated ...
Manager, IT Site
Eden Prairie, MN · On-site
$96K - $118K/yr
Manages Information Technology projects for the installation and rollout of I.T. systems ... Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated ...
Manager, IT Site
Eden Prairie, MN · On-site
$96K - $118K/yr
Manages Information Technology projects for the installation and rollout of I.T. systems ... Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated ...
IT Support Specialist
Minneapolis, MN · On-site
$50K - $70K/yr
... partners. * Assist AEC teams by supporting project workflows, design technology needs ... Associate or Bachelor's degree in Information Technology, Computer Science, or related field, or ...
Quick apply
IT Support Specialist
Minneapolis, MN · On-site
$50K - $70K/yr
... partners. * Assist AEC teams by supporting project workflows, design technology needs ... Associate or Bachelor's degree in Information Technology, Computer Science, or related field, or ...
Manager IT Audit
Golden Valley, MN · On-site
The Manager, IT Audit is responsible for leading and coordinating the execution of technology ... Support internal and external audit requests and follow-up activities * Assist in assessing ...
Manager IT Audit
Golden Valley, MN · On-site
The Manager, IT Audit is responsible for leading and coordinating the execution of technology ... Support internal and external audit requests and follow-up activities * Assist in assessing ...
It Tech Assistant information
What does an IT Tech Assistant do?
An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.
What are the key skills and qualifications needed to thrive as an IT Tech Assistant?
To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.
What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?
IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.
What is the difference between It Tech Assistant vs Network Support Specialist?
| It Tech Assistant | Network Support Specialist |
|---|---|
| Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users. | Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity. |
| Typically requires certifications like CompTIA A+. | Often requires certifications like CompTIA Network+ or Cisco CCNA. |
| Works in various environments including offices, schools, and small businesses. | Primarily works in organizations with complex network systems, such as corporations or data centers. |
| Handles general IT support tasks and user assistance. | Specializes in network configuration, security, and performance optimization. |
The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.
What are the most commonly searched types of It Tech jobs in Minnesota? The most popular types of It Tech jobs in Minnesota are:
What cities in Minnesota are hiring for It Tech Assistant jobs? Cities in Minnesota with the most It Tech Assistant job openings:
Job description
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization’s Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis. On-the-job Training will be provided for the core concepts of this role.
Key Responsibilities
- Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
- Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
- Researches error messages and takes necessary actions
- Identify, diagnose, and resolve problems affecting performance
- Training and best practice identification of telephony and related software applications
- Purchase of routine telephony related hardware
- Provide telephony strategies and solutions for the organization
- Assist with management of new site deployments, upgrades, implementations or other tasks as assigned
Available Shift
Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation)
About Taylor & Company Tax and Accounting
Sourced by ZipRecruiter
Industry
Accounting services
Company size
11 - 50 Employees
Headquarters location
Towson, MD, US