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It Tech Assistant Jobs in Minnesota (NOW HIRING)

The Manager, IT Audit is responsible for leading and coordinating the execution of technology ... Support internal and external audit requests and follow-up activities * Assist in assessing ...

Enterprise IT Manager

Minneapolis, MN · On-site

$90K - $135K/yr

Position Summary The IT Manager is a hands-on role responsible for the day-to-day operation ... Perform routine data backup checks and assist with disaster recovery and business continuity ...

Enterprise IT Manager

Minneapolis, MN · On-site

$90K - $135K/yr

Position Summary The IT Manager is a hands-on role responsible for the day-to-day operation ... Perform routine data backup checks and assist with disaster recovery and business continuity ...

IT Support Technician

Minneapolis, MN

$22.50 - $30.75/hr

Monitor service health and assist with troubleshooting Microsoft cloud services. * Administer ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

New

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Respond to support tickets and prioritize multiple requests throughout the day * Assist users who ...

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

Maintain clear and accurate documentation of support requests, issues, and resolutions. * Assist ... Follow IT security policies and best practices to ensure system integrity and data protection.

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Respond to support tickets and prioritize multiple requests throughout the day * Assist users who ...

Title: IT Compliance Analyst (IT Digital Systems & Compliance Analyst) Location: St. Paul, MN ... Key Responsibilities * Assist with website analytics, reporting, and tracking to support business ...

Manage company devices and endpoint support * Assist with IT security initiatives * Participate in IT projects and technology upgrades Experience & Skills Required * Help Desk or IT Support ...

IT Compliance Analyst

Saint Paul, MN · On-site

$94K - $95K/yr

Title: IT Compliance Analyst (IT Digital Systems & Compliance Analyst) Location: St. Paul, MN ... Key Responsibilities * Assist with website analytics, reporting, and tracking to support business ...

Posted today

IT Compliance Analyst

Saint Paul, MN · On-site

$94K - $95K/yr

Title: IT Compliance Analyst (IT Digital Systems & Compliance Analyst) Location: St. Paul, MN ... Key Responsibilities * Assist with website analytics, reporting, and tracking to support business ...

Posted today

Monitor service health and assist with troubleshooting Microsoft cloud services. * Administer ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

New

Monitor service health and assist with troubleshooting Microsoft cloud services. * Administer ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

New

Monitor service health and assist with troubleshooting Microsoft cloud services. * Administer ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

New

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing ... Monitor ticket queue for new requests and resolve within established SLAs. Assist in maintaining ...

... Assist with IT security initiatives • Participate in IT projects and technology upgrades Experience & Skills Required • Help Desk or IT Support experience • Microsoft 365 administration ...

Monitor system performance and troubleshoot issues, escalating to vendors or internal IT as needed. * Assist in integrations between core systems and third-party applications. * Collaborate with ...

Monitor system performance and troubleshoot issues, escalating to vendors or internal IT as needed. * Assist in integrations between core systems and third-party applications. * Collaborate with ...

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

Works in conjunction with Corporate IT to implement changes and enhancements to infrastructure. Job ... Excellent user support skills - Ability to assist with user issues in a friendly manner.

Showing results 21-40

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Minnesota? The most popular types of It Tech jobs in Minnesota are:
What cities in Minnesota are hiring for It Tech Assistant jobs? Cities in Minnesota with the most It Tech Assistant job openings:

Manager IT Audit

Resideo

Golden Valley, MN • On-site

Full-time

Posted 15 days ago


Resideo rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

49th of 157 rated electronics manufacturers


Job description


The Manager, IT Audit is responsible for leading and coordinating the execution of technology-focused internal audit and Sarbanes Oxley (SOX) engagements. This role serves as the Internal Audit subject matter expert for information technology risk, IT General Controls (ITGCs), cybersecurity, system implementations, IT-dependent business processes, and technology governance.
This role will lead the planning, execution, and reporting of IT audits while evaluating the design and operating effectiveness of controls over critical systems, applications, infrastructure, and cybersecurity processes. Further, you will support the ongoing operation of the Internal Audit function through strategic collaboration (with Information Security, Finance and external audit teams, among others), ensuring complex risks are identified timely and continuous improvement remains at the forefront of the business. This role is hands-on and execution-focused within the overall audit program, requiring strong attention to detail, sound judgment, and effective communication skills - in addition to a strong knowledge of ITGCs, ERP systems, and cybersecurity risk.
Key Responsibilities
  • Manage the planning, execution, and reporting of internal audit and SOX engagements inclusive of Information Technology General Controls (ITGCs), cybersecurity, identity and access management (IAM) and data governance, ensuring adherence to established methodologies and standards
  • Manage IT SOX activities including annual risk assessment and scoping, ITGC testing, key reports, automated application control testing and segregation of duties, among others
  • Evaluate cybersecurity governance, policies, and operating procedures - and partner with management in aligning the business against key frameworks such as ISO 27001 and NIST CSF
  • Lead pre- and post-implementation reviews of ERP and technology projects, including evaluating system development lifecycle (SDLC) controls
  • Identify control deficiencies, clearly document findings, and support remediation validation efforts
  • Support internal and external audit requests and follow-up activities
  • Assist in assessing cybersecurity, data privacy, and technology risks as part of integrated audits
  • Participate in ERP and system-related audits or implementation reviews as assigned
  • Support reviews of system implementations, upgrades, and configuration changes, focusing on control design and operational effectiveness
  • Execute audit engagements in alignment with approved audit plan, recommending practical process and control improvements based on audit results
  • Solve complex departmental issues through coordination with multiple teams, business units, and departments to identify opportunities for continuous improvement
  • Partner strategically with cross-functional stakeholders to facilitate audit processes, articulate audit findings, and support effective remediation efforts
  • Manage the development and maintenance of audit workpapers in accordance with professional standards, ensuring completeness and accuracy
  • Stay current on internal audit standards, accounting guidance, and regulatory requirements

YOU MUST HAVE
  • 6+ years of progressive audit experience within IT Audit or Technology Risk (internal audit and/or public accounting)
  • Knowledge of accounting principles, internal control frameworks, and audit methodology related to Information Technology General Controls (ITGCs)
  • Professional certification such as CISA and/or CIA is essential (or demonstrated intent to pursue certification)
  • Experience auditing ERP systems (SAP preferred) and related tools/applications
  • Knowledge of cybersecurity and IT control frameworks, including ISO 27001 and NIST
  • Experience assessing identity and access management (IAM), privileged access, cloud security, and third-party technology risk
  • Strong capabilities in strategic planning, problem-solving, and cross-functional leadership within a team environment across all levels at Resideo
  • Ability to manage multiple priorities and meet deadlines
  • High integrity and professionalism when handling sensitive information

WE VALUE
  • Prior experience within a manufacturing or operational environment, or public accounting experience
  • Comprehensive functional knowledge of internal audit and SOX processes, especially within Information Technology General Controls (ITGCs)
  • Familiarity with enterprise resource planning (ERP) systems, specifically SAP, and other financial reporting tools
  • Exposure to cybersecurity, data governance, or third-party IT risk assessments, and experience working alongside IT, security, and/or system implementation teams
  • Experience solving complex problems and implementing process improvements to support continuous improvement
  • Exceptional communication and stakeholder management skills, fostering cross-functional partnerships

WHAT'S IN IT FOR YOU
  • Hands-on exposure to key business and IT processes and risk areas
  • Opportunity to develop into further leadership roles
  • Broad audit experience across IT, financial, operational, and compliance areas
  • Part of a strong, collaborative Company culture

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About Us
Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.
You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.
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