Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
IT Inside Sales Representative
Lehi, UT · On-site
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
IT Inside Sales Representative
Lehi, UT · On-site
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
IT Inside Sales Representative
Lehi, UT · On-site
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
IT Inside Sales Representative
Lehi, UT · On-site
Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT ...
The IT Technician will serve as a reference point for all IT related queries at the user level ... Install and configure appropriate software and functions according to specifications * Assist in ...
The IT Technician will serve as a reference point for all IT related queries at the user level ... Install and configure appropriate software and functions according to specifications * Assist in ...
The IT Technician will serve as a reference point for all IT related queries at the user level ... Install and configure appropriate software and functions according to specifications * Assist in ...
The IT Technician will serve as a reference point for all IT related queries at the user level ... Install and configure appropriate software and functions according to specifications * Assist in ...
IT Technician
Saint George, UT · On-site
$50K - $60K/yr
Manage IT assets, including inventory control requirements * Assist with onboarding student and staff email and computer accounts * Assist with help desk calls, room scheduling, and IT support ...
IT Technician
Saint George, UT · On-site
$50K - $60K/yr
Manage IT assets, including inventory control requirements * Assist with onboarding student and staff email and computer accounts * Assist with help desk calls, room scheduling, and IT support ...
IT Technician
Saint George, UT · On-site
Manage IT assets, including inventory control requirements * Assist with onboarding student and staff email and computer accounts * Assist with help desk calls, room scheduling, and IT support ...
IT Technician
Saint George, UT · On-site
Manage IT assets, including inventory control requirements * Assist with onboarding student and staff email and computer accounts * Assist with help desk calls, room scheduling, and IT support ...
IT Operations Technician
$30 - $34/hr
Procure, configure, distribute, and support mobile devices * Assist with software installation ... Participate in IT projects and perform additional duties as assigned * Rotate through on-call ...
Quick apply
IT Operations Technician
$30 - $34/hr
Procure, configure, distribute, and support mobile devices * Assist with software installation ... Participate in IT projects and perform additional duties as assigned * Rotate through on-call ...
IT Administrator
$80 - $100/hr
IT Systems Administrator Salt Lake City, UT On-site Some IT roles are about tickets. This one is ... * Assist with vendor coordination and basic license and cost tracking. What You'll Bring * 5+ ...
Quick apply
IT Administrator
$80 - $100/hr
IT Systems Administrator Salt Lake City, UT On-site Some IT roles are about tickets. This one is ... * Assist with vendor coordination and basic license and cost tracking. What You'll Bring * 5+ ...
IT Technician
Moab, UT · On-site
The Role The IT Technician will provide onsite technical support at a remote mine site, ensuring ... Monitor system performance and escalate issues as needed. * Assist with maintaining reliable ...
IT Technician
Moab, UT · On-site
The Role The IT Technician will provide onsite technical support at a remote mine site, ensuring ... Monitor system performance and escalate issues as needed. * Assist with maintaining reliable ...
IT Technician
$26.50 - $28.80/hr
IT Technician Summary Title: IT Technician ID: 4002 Job Type: Non-exempt (hourly) Location: Salt ... * Assist with Help Desk operations by providing phone coverage, logging, and tracking support ...
IT Technician
$26.50 - $28.80/hr
IT Technician Summary Title: IT Technician ID: 4002 Job Type: Non-exempt (hourly) Location: Salt ... * Assist with Help Desk operations by providing phone coverage, logging, and tracking support ...
IT Technician
Moab, UT · On-site
... Assist with installation, configuration, and updates of operating systems and applications. • ... IT hardware and consumables. • Prepare and deploy new equipment according to company standards ...
IT Technician
Moab, UT · On-site
... Assist with installation, configuration, and updates of operating systems and applications. • ... IT hardware and consumables. • Prepare and deploy new equipment according to company standards ...
IT Technician
Moab, UT · On-site
... Assist with installation, configuration, and updates of operating systems and applications. • ... IT hardware and consumables. • Prepare and deploy new equipment according to company standards ...
IT Technician
Moab, UT · On-site
... Assist with installation, configuration, and updates of operating systems and applications. • ... IT hardware and consumables. • Prepare and deploy new equipment according to company standards ...
IT Specialist
Farmington, UT · On-site
IT Specialist - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We ... Create accounts and configure hardware as part of onboarding process * Assist with maintaining ...
IT Specialist
Farmington, UT · On-site
IT Specialist - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We ... Create accounts and configure hardware as part of onboarding process * Assist with maintaining ...
IT Specialist
Farmington, UT · Hybrid
IT Specialist - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We ... Create accounts and configure hardware as part of onboarding process * Assist with maintaining ...
IT Specialist
Farmington, UT · Hybrid
IT Specialist - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We ... Create accounts and configure hardware as part of onboarding process * Assist with maintaining ...
IT Specialist
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
IT Specialist
Salt Lake City, UT · On-site
$21 - $25/hr
IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site ... Support email, productivity software, and common business applications * Assist with onboarding and ...
It Tech Assistant information
What does an IT Tech Assistant do?
An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.
What are the key skills and qualifications needed to thrive as an IT Tech Assistant?
To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.
What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?
IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.
What is the difference between It Tech Assistant vs Network Support Specialist?
| It Tech Assistant | Network Support Specialist |
|---|---|
| Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users. | Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity. |
| Typically requires certifications like CompTIA A+. | Often requires certifications like CompTIA Network+ or Cisco CCNA. |
| Works in various environments including offices, schools, and small businesses. | Primarily works in organizations with complex network systems, such as corporations or data centers. |
| Handles general IT support tasks and user assistance. | Specializes in network configuration, security, and performance optimization. |
The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.
What does an entry level IT Tech Assistant do?
An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.
What is the easiest IT Tech Assistant job to get?
Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.
Job description
Company Description
Nanoheal, a division of HFN, is looking to grow our Managed Service Provider sales team. This is a great opportunity for an experienced sales representative that is eager to grow with a high-tech product. Nanoheal is a Proactive IT Tech Support solution that helps you detect, diagnose and automate the resolution of issues across all device platforms to reduce the resource, expenses, and simplify IT processes.
Job Description
The Inside Sales Representative will be given the opportunity to operate independently to meet and exceed the sales revenue targets. Successful candidates will have between two and three years of B2B experience with a MSP or SAS product. The Inside Sales Representative will be responsible for managing the entire sales cycle from lead generation to closing opportunities, as well as, managing current client relationships.
We encourage you to apply if the following statements resonate.
- Accelerator goals motivate your performance.
- Passionate about acquiring new customers and retaining and growing existing customers
- Enjoy building business cases for strategic long-term partnerships
- Working for a start-up is exciting as the opportunity for growth and opportunity excites me!
Qualifications
Most importantly, we are looking to invest in career-minded individuals that can see themselves growing into a Field Sales position.
Submit your resume for consideration and to receive a full job description.
Additional information about the company and product you would represent should you be selected to join the team.
Additional Information
Nanoheal is a predictive self-healing software package that enables businesses to mitigate the company's help desk needs. This proactive approach provides clients greater efficiency as their team members will experience less down-time. Additionally, Nanoheal empowers team members to fix technical issues so the IT staff to tackle more strategic initiatives. Finally, the software is intended to allow clients to manage how users engage with company devices for a more consistent and worry free user experience.
HFN is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
About Nanoheal
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Orem, UT, US
Year founded
2012