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It Tech Assistant Jobs in Utah (NOW HIRING)

Experience using AI-powered tools (e.g., Microsoft Copilot, Claude, AI assistants) to troubleshoot ... Basic * 3+ years of experience in an IT Help Desk, desktop support, or technical support position

Conduct post-resolution follow-ups to ensure issues are fully resolved and users are satisfied. * Assist in maintaining, controlling, and documenting all IT hardware inventory. * Perform setup ...

Administer end-user devices, printers, and VoIP phones; assist senior staff with network and ... IT support, system administration, or related area. * Must be a collaborative team player with a ...

Alert management to emerging trends in incidents. Assist in software and hardware procurement ... Document all pertinent end user identification information, including name, department, contact ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Troubleshoot remote desktops, laptops, printers, and other hardware peripherals. * Assist users in ...

Alert management to emerging trends in incidents. Assist in software and hardware procurement ... Document all pertinent end user identification information, including name, department, contact ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Troubleshoot remote desktops, laptops, printers, and other hardware peripherals. * Assist users in ...

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Troubleshoot remote desktops, laptops, printers, and other hardware peripherals. * Assist users in ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Troubleshoot remote desktops, laptops, printers, and other hardware peripherals. * Assist users in ...

Showing results 41-60

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.
Infographic showing various It Tech Assistant job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

IT Software Developers

University of Utah

Salt Lake City, UT

$85K - $105K/yr

Full-time

Retirement

Re-posted 10 days ago


University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

384th of 618 rated colleges and universities


Job description

Details
Open Date 07/09/2026 Requisition Number PRN45616B Job Title IT Software Developers Working Title IT Software Developer IV Career Progression Track P00 Track Level P4 - Advanced FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
9:00 AM to 5:00 PM
VP Area President Department 00417 - UIT Univ Support Services Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $85000 - 105000 Close Date 08/31/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
IT Software Developer IV

The IT Software Developer for UIT's University Support Services will play a primary role in the development and support of custom, student information system applications used by partners of the University of Utah. This position works closely with web engineers, UI designers, product managers, and business partners to create and maintain innovative, secure, and feature-rich applications for staff, faculty and student users.
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
IT Software Developer IV

Requirements
Develop, support, and maintain Student Information System software used by partner colleges throughout the state.
Participate in all phases of the full software development lifecycle.
Operate effectively as part of a small, collaborative team, taking initiative and managing priorities with minimal oversight.
Gather and refine requirements with stakeholders, customers, and system administrators.
Design, plan, and implement broad architectural solutions related to application development and deployment.
Lead the design and development of a new Blazor-based web platform as a full migration from the existing WPF desktop application.
Communicate effectively with team members, stakeholders, and customers through strong verbal and written skills.
Manage working time effectively, operating independently while actively seeking opportunities for improvement.
Maintain a personal commitment to continuous learning and professional growth.
Maintain and enhance system integrations with connected platforms such as Canvas, Tableau, Salesforce, financial aid processing, payments, and others.
Prepare reports and correspondence related to project specifications, activities, and status.
Analyze information to recommend and plan the installation of new systems or modifications to existing systems.
Consult with customers and cross-functional departments on project status, proposals, and technical issues related to software design and maintenance.
Confer with project managers to gather information on limitations, capabilities, and requirements.
Coordinate the installation and deployment of software systems.
Participate in Agile/Scrum ceremonies including sprint planning, standups, and retrospectives.
Mentor junior developers and provide guidance on technical approach, code quality, and best practices.
Supervise and assign work to programmers, as needed.
Technical Skills
Strong proficiency in C#, SQL Server, ASP.NET Core (including Blazor and Web API), HTML, CSS, and JavaScript.
Experience building web interfaces using the Blazor framework, including dependency injection, multithreaded programming, and component-based UI design. * Familiarity with WPF desktop applications for the purpose of understanding and migrating existing functionality to web.
Solid understanding of relational database design, including normalization, ERD modeling, and SQL.
Experience with SQL query optimization, performance tuning, troubleshooting performance issues, and reviewing database logs.
Strong commitment to code ownership and quality, including thorough peer code reviews and constructive feedback.
Experience writing clean, maintainable, and testable code using unit tests, design patterns, and industry best practices.
Experience with migration of legacy systems to modern web platforms.
Experience using AI coding assistant tools in an efficient and responsible manner.
Full-stack experience delivering solutions independently, from requirements refinement through UI design, business logic, database work, testing, and documentation.
Strong understanding of object-oriented design and programming principles throughout the software development lifecycle.
Experience building and maintaining CI/CD pipelines and release processes.
Experience designing and managing APIs with attention to application security, data security, and secure coding practices.
Experience with OAuth 2.0, OpenID Connect, and SSO authentication flows and configuration.
Experience working with Docker, IIS, HTTP request/response lifecycles, AJAX, XML, JSON, REST, and SOAP web services.
Experience using ORM tools such as Entity Framework Core.
Experience using Git for version control, including structured branching strategies and pull request workflows.
Experience with application logging, monitoring, and error tracking tools.
Job Code: P38274
Grade: P22
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

IT Software Developer, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences
Preferred Qualifications
Experience with cloud platforms such as Microsoft Azure and AWS.
Experience with LMS integrations such as Canvas.
Experience with API gateways such as WSO2 and managing scalable service endpoints.
Experience with data visualization tools such as Tableau and integrating visualizations into web applications.
Experience with mobile application development.
Experience with reporting engines such as Telerik or SSRS.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850