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It Tech Assistant Jobs in Utah (NOW HIRING)

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Kenworth Sales Co. is looking for a IT Technician to join our Salt Lake City, UT team. Salary ... * Assist with Help Desk operations by providing phone coverage, logging, and tracking support ...

UT · On-site

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Assist in the upkeep of office meeting room technologies (AV) ● Collaborating with cross ...

IT Intern

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What you'll do • Assist with the implementation and maintenance of information systems, including ... technologies • Experience with scripting languages It's helpful to have: • Experience with ...

IT Technical Support

Provo, UT

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

IT Technician Intern

Park City, UT · On-site

$15.75 - $21/hr

In this role, you will assist with day-to-day IT operations, troubleshoot hardware and software issues, and provide hands-on support to enterprise teams, including C-suite executives. Working ...

... updates, and special projects * Assist with basic user account setup, access changes, and ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

IT Technician Intern

Park City, UT

$15.75 - $21/hr

The IT Technician Intern at POWDR is designed for students passionate about technology andeagerto ... User Onboarding & Offboarding - Assist in setting upnew users, provisioning accounts, and managing ...

Monitor network performance, availability, and security * Assist with basic switch configuration ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

IT Analyst / Developer

West Jordan, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary NOVVA Data Centers is seeking an IT Analyst / Developer to support daily ... Review authentication and identity events * Assist with threat intelligence activities ...

IT Analyst / Developer

West Jordan, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary NOVVA Data Centers is seeking an IT Analyst / Developer to support daily ... Review authentication and identity events * Assist with threat intelligence activities ...

Monitor network performance, availability, and security * Assist with basic switch configuration ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

Monitor network performance, availability, and security * Assist with basic switch configuration ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

IT Systems Specialist

Provo, UT · On-site

$19 - $26/hr

IT Systems Specialist Job Summary Heritage is looking for a hands-on IT Systems Specialist to ... Install and support computers, monitors, printers, phones, televisions, and projectors * Assist ...

IT Systems SpecialistJob Summary Heritage is looking for a hands-on IT Systems Specialist to manage ... Install and support computers, monitors, printers, phones, televisions, and projectors * Assist ...

IT Associate

Orem, UT · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We have an immediate opportunity for a full-time IT Associate to join our team. This role will ... Develop protocols and assist with creating policies and procedures to meet the needs of an evolving ...

IT Operations Technician

Brigham City, UT · On-site

$30 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Procure, configure, distribute, and support mobile devices * Assist with software installation ... Participate in IT projects and perform additional duties as assigned * Rotate through on-call ...

IT Project Manager

American Fork, UT · Hybrid

$88K - $104K/yr

Provide OCM support for cross-functional projects to augment ITPMO capabilities; assist leadership ... Experienced IT Professional: 3-5 years of experience in the technology field or managing IT project ...

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

Showing results 21-40

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.
Infographic showing various It Tech Assistant job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

IT Technician

Kenworth Sales Company

Salt Lake City, UT • On-site

$26.50 - $28.80/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago


Kenworth Sales rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

55th of 153 rated car dealerships


Job description

Are you ready to join an industry leader with a strong foundation of success? After 80 years of operation, Kenworth Sales Company's commitment to excellence in every aspect of our business is stronger than ever. We have achieved PremierCare Gold certification for all our service locations. Our TRP parts stores are also nationally recognized for outstanding Customer service. Join a team that is recognized for being a world-class dealer of The World's Best trucks! Kenworth Sales Co. is looking for a IT Technician to join our Salt Lake City, UT team.
Salary Minimum and Maximum: $26.50-$28.80 per hour.
** Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
JOB SUMMARY: The primary function of the IT Technician is to provide support for general networking, desktop systems, telephony, and systems administration. This position will configure and install new systems and network appliances, as well as perform on-site troubleshooting, maintenance, and repair of IT systems and equipment.
DUTIES AND RESPONSIBILITIES:
  • Provide Tier 2 technical support to corporate and remote branch users, including resolving escalated issues from Help Desk Tier 1 staff and responding to requests from Information Systems management.
  • Monitor, troubleshoot, and support servers, endpoints, networks, storage systems, Active Directory, telephony systems, and business applications.
  • Configure, deploy, and install new hardware, software, systems, and network appliances for district locations.
  • Troubleshoot and resolve issues related to printers, hardware, desktops, laptops, tablets, mobile devices, telephony systems, network, and voice services.
  • Assist with Help Desk operations by providing phone coverage, logging, and tracking support tickets, documenting issues and resolutions, and ensuring timely escalation of requests when appropriate.
  • Communicate clearly and professionally through support tickets, email correspondence, phone conversations, and direct interactions with customers, management, and peers.
  • Manage multiple priorities and competing demands in a fast-paced environment, adapt effectively to changing business needs and technology needs and demonstrate reliable attendance, accountability, and timely follow through om assigned tasks, projects, and support requests.
  • Perform other duties as assigned.

QUALIFICATIONS:
Ability to read, write, and comprehend English instructions and information. High School Diploma/GED required; Associate degree in a computer-related field preferred. 2-3 years of IT support experience (technical support, desktop support, systems support, or similar). Strong troubleshooting skills across hardware, software, operating systems, networking, and VoIP technologies. Experience supporting Windows 11, Windows Server 2019+, Microsoft and Linux environments, plus LAN/WAN and wireless networks. Excellent customer service, communication, problem-solving, multitasking, and teamwork skills with the ability to work independently. Preferred certifications and experience with technologies such as CompTIA A+/Network+, Microsoft, Cisco, VMware, RingCentral, VMware ESX/ESXi, Fujitsu scanners, and HP, Cisco, Peplink, Meraki, or Ubiquiti networking platforms.
WORKING CONDITIONS:
This position involves both sedentary and physically demanding work. For part of the shift, s/he will work at a desk in an office setting, doing paperwork, filing, including use of a computer and telephone. For part of the shift, s/he will climb stairs, stand, stoop, kneel, crouch, and reach, moving about the dealership facility to communicate with managers, employees, and customers. Will be exposed to noise, dust, exhaust fumes and a variety of other hazardous and non-hazardous materials. Must be able to lift up to 50 lbs. unassisted on a regular basis. S/he will be required to travel on a as needed basis to remote sites for implementation, support, and troubleshooting. Must be available for on-call rotation as assigned, including evenings and weekends. Work hours will vary due to scheduled maintenance windows and response to service outages.
BENEFITS:
  • Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
  • Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
  • History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
  • Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.

Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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