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It Support Analyst Jobs in Wisconsin (NOW HIRING)

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

Eye Clinic of Wisconsin

WI · On-site

$52 - $75/hr

Administration / Information Technology Reports To: IT & Security Manager FLSA Status: Non-Exempt ... Help monitor recurring performance issues and gather clear details to support root‑cause analysis.

TEKsystems

IT Plant Support Analyst

Richland Center, WI · On-site

$20 - $25/hr

Manufacturing / Plant IT Support Preferred Qualifications * 2-3 years of IT support experience, preferably within a manufacturing or industrial environment. * Strong critical thinking, analytical ...

TEKsystems

IT Plant Support Analyst

Richland Center, WI · On-site

$20 - $25/hr

Manufacturing / Plant IT Support Preferred Qualifications * 2-3 years of IT support experience, preferably within a manufacturing or industrial environment. * Strong critical thinking, analytical ...

General Beverage

I.T. Support Analyst

Oshkosh, WI · On-site

The IT Support Analyst provides technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a ...

Rosendin Electric, Inc.

WI · On-site

$60 - $80/hr

The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations. WHAT YOU'LL DO: * Responsible for the day‑to‑day ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

Qualysoft

Ostosterreich, Vollzeit vor Ort Sie begeistern sich fur IT-Support und mochten Anwender bei ihren ... Bearbeitung und Analyse von Themen rund um Netzwerkstrukturen sowie LAN- und WLAN-Umgebungen

Benchwood Foods

IT Support Specialist II

Kenosha, WI · On-site

$52 - $70/hr

Information Technology (Food Manufacturing) Reports To : IT Director and Senior Systems Analyst Position Overview We are seeking a skilled and motivated IT Support Specialist II to join our IT team ...

Aerospacelab, Inc.

WI · On-site

$52 - $72/hr

Responsibilities for IT Support Engineer * Responding promptly to user helpdesk calls and advising ... Good problem-solving, analytical, and team-working skills. * Excellent communication and ...

Zizzl health

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the ... Candidate must possess good research and analysis skills. * Candidate must be able to demonstrate ...

Mattheeuws Eric Transport NV

WI · On-site

$60 - $80/hr

Als IT Support & Netwerkbeheerder ben je verantwoordelijk voor het beheer, onderhoud en de optimalisatie van onze IT-omgeving. Je zorgt ervoor dat onze systemen veilig, stabiel en performant blijven.

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All JobsIt Support Analyst JobsIt Support Analyst Jobs in Wisconsin

It Support Analyst information

See Wisconsin salary details

$14

$28

$45

How much do it support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it support analyst in Wisconsin is $28.31, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $31.78 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.

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The top searched job categories for It Support Analyst jobs in Wisconsin are:

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Cities in Wisconsin with the most It Support Analyst job openings:

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For It Support Analyst jobs in WI, the most frequently searched job titles are:

It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,891 per year, or $28.3 per hour.

IT Support Technician

AprilAire

Madison, WI • On-site

$21.75 - $29.75/hr

Full-time

Posted 22 days ago

Job description

Overview

We can teach technology. We're looking for someone who loves helping people.

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology issues, set up computers and devices, and ensure they have the tools they need to be successful in their positions. 

Just a few reasons to apply:

  • Not just sitting behind a desk--Your role will cover several locations--our downtown Madison building, Ingersoll Street building, Westport building (10 minutes from our Madison building), our Sun Prairie facility, and our Poynette facility (about 25 minutes from our downtown location). 
  • Close to downtown Madison--free downtown parking 
  • Experienced IT manager with long tenure who will grow your technical abilities 

Responsibilities
 
  • Be the first point of contact for employees needing IT support across our office and manufacturing locations.
  • Troubleshoot common technology issues including laptops, Windows devices, monitors, printers, scanners, docks, and other workplace technology.
  • Respond to and document support requests through our service desk system, ensuring employees receive timely updates and solutions.
  • Set up, deploy, refresh, and replace computers and other devices for new and existing employees.
  • Assist with password resets, account access issues, and basic multi-factor authentication (MFA) support.
  • Support conference rooms, shared spaces, and mobile devices used throughout our facilities.
  • Track technology assets and help ensure equipment is organized, maintained, and ready for use.
  • Partner with senior IT team members by resolving everyday issues and escalating more complex problems when needed.
  • Travel between Madison-area locations as needed to provide hands-on support.

Qualifications
  • Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
  • Demonstrated expertise in; Windows Server, Windows 11 enterprise environments, Microsoft 365 and hybrid identity
  • Ability to troubleshoot problems, think critically, and learn new technologies.
  • Experience in customer service, retail, hospitality, administrative support, or technical support roles.
  • Valid driver's license and reliable transportation to travel between Madison-area locations.
  • Bonus points: Certifications in VMware, Nutanix, Cisco, Microsoft, ITIL, Computer TIA A+. 

LinkedIn Tag
Claudine Baccheschi #LI-CB1Qualifications:
  • Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
  • Demonstrated expertise in; Windows Server, Windows 11 enterprise environments, Microsoft 365 and hybrid identity
  • Ability to troubleshoot problems, think critically, and learn new technologies.
  • Experience in customer service, retail, hospitality, administrative support, or technical support roles.
  • Valid driver's license and reliable transportation to travel between Madison-area locations.
  • Bonus points: Certifications in VMware, Nutanix, Cisco, Microsoft, ITIL, Computer TIA A+. 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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