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It Msp Jobs (NOW HIRING)

Red Cup IT

MSP Senior Systems Engineer

$107K - $146K/yr

Red Cup IT is seeking an MSP Senior Systems Engineer responsible for designing, implementing, and supporting client infrastructure across on-premises and cloud environments. The role involves leading ...

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA · On-site

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... This role acts as the primary point of contact for client IT issues, ensuring incidents and service ...

Red Cup IT

MSP Systems Engineer

Red Cup IT is looking for an MSP Systems Engineer who will be responsible for maintaining, supporting, and improving client IT environments across on-premises and cloud infrastructure. The role ...

Red Cup IT Inc

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... This role acts as the primary point of contact for client IT issues, ensuring incidents and service ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

TeamLogic IT is seeking a skilled Level 2 Managed IT Services Technician to support small-to-mid ... Required : • 2-5+ years MSP or IT support experience • Strong knowledge of Windows/Mac ...

NinjaOne

Public Sector GTMTalent Sourcer

Austin, TX · On-site +1

Function as a recruiting researcher by conducting structured market mapping, org chart analysis, and competitive intelligence across software companies serving IT, MSP, public sector, and enterprise ...

Red Cup IT

MSP Service Desk & Support Specialist

Red Cup IT is an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to deliver first- and second-level technical support to clients across multiple industries. The ...

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How much do it msp jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it msp in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IT MSP position?

To excel in an IT MSP (Managed Service Provider) role, you need a solid understanding of IT infrastructure, networking, and troubleshooting, often supported by certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Strong communication, problem-solving abilities, and a customer-focused approach are important soft skills. These qualifications ensure effective support for diverse client environments and help build trust through responsive, high-quality technical service.

What are IT MSP jobs?

IT MSP jobs refer to roles within Managed Service Providers that involve managing and supporting clients' IT infrastructure, networks, and systems. These positions often require skills in troubleshooting, network administration, and familiarity with tools like remote monitoring software, with certifications such as CompTIA or Cisco being advantageous.

What is an IT MSP?

An IT MSP (Managed Service Provider) job involves managing and maintaining a company's IT infrastructure, including networks, cloud services, cybersecurity, and technical support. Professionals in this role proactively monitor systems, troubleshoot issues, and implement solutions to ensure smooth operations. They often provide remote or on-site support to multiple clients, helping businesses optimize their technology while minimizing downtime.

Are IT MSP jobs in high demand?

IT Managed Service Provider (MSP) jobs are in high demand due to increasing reliance on technology and cybersecurity needs. These roles often require skills in network management, cloud services, and certifications like CompTIA or Cisco, making them a stable career choice with growth opportunities.

What does an IT MSP do?

A typical day at an IT MSP involves remotely monitoring client systems, responding to service tickets, performing preventative maintenance, and troubleshooting a variety of technical issues. You may also handle software updates, assist with onboarding new users, and collaborate with team members to resolve complex challenges. Many MSP roles require balancing several clients at once, so strong organizational and multitasking skills are important. The work is fast-paced and provides valuable exposure to different technologies and business environments, making it a great place to build diverse IT experience.

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It Msp jobs near you
Infographic showing various It Msp job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 4% Part Time, 1% Temporary, and 23% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $210,137 per year, or $101 per hour.

Technical Account Manager

Next Step Innovation

Clinton, MS • On-site

Full-time

Re-posted 14 days ago

Job description

Salary: $24 - $33 / hour

Overview

Next Step Innovation is hiring a Technical Account Manager (TAM) to champion standards and best practices across our client base. This is not a traditional Tier 2 support role. As a TAM, youll spend up to four days per week onsite with clients throughout Mississippi and Arkansas, with one day dedicated to collaboration with our Clinton, MS team (in-office or remote).


Your mission: evaluate, align, and enhance client environments against proven industry standards. Youll help ensure our clients IT ecosystems are secure, scalable, and proactivemoving them away from reactive support models. This role is ideal for a technically strong professional who enjoys building relationships, applying best practices, and is comfortable with regular travel.


Key Responsibilities

Client Alignment & Standards

  • Perform recurring technical assessments using Next Step Innovations alignment framework.
  • Identify gaps in standards and develop actionable remediation roadmaps.
  • Advocate for best practices, translating technical concepts into clear business value for clients.

Technical Troubleshooting & Guidance

  • Resolve Level 2 issues across onsite, remote, and phone-based support.
  • Partner with clients to optimize Microsoft, networking, and security environments.
  • Collaborate with Service Desk, Projects, and vCIO teams to deliver cohesive IT outcomes.

Documentation & Process Discipline

  • Maintain thorough, accurate documentation of assessments and remediation activities.
  • Reduce reactive support needs by proactively identifying and mitigating risks.
  • Adhere to NSI standard operating procedures while contributing to ongoing process improvements.


Requirements

Experience

  • 5+ years in IT; MSP experience strongly preferred.

Technical Expertise

  • Microsoft 365, Azure AD, Windows 10/11, and Windows Server 2019/2022.
  • Solid networking fundamentals (routers, switches, firewalls).
  • Experience with ticketing and documentation systems.

Professional Traits

  • Strong communicator who can translate technical concepts for non-technical audiences.
  • Relationship-focused with a client-first approach.
  • Proactive, detail-oriented, and self-driven.
  • Business-minded, with an understanding of how technology impacts operations.

Logistics

  • Valid drivers license, reliable transportation, and willingness to travel extensively across North Mississippi and East Arkansas.


Why Join Next Step Innovation?

We go beyond break/fix support. As a leading MSP, we help organizations succeed by aligning their technology with proven standards. In this role, youll grow both technically and professionally while serving as a trusted advisor to our clients. We offer a collaborative team environment, ongoing training, and the opportunity to lead meaningful improvements in the environments you manage.