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It Manager Jobs in Raleigh, NC (NOW HIRING)

FMI

IT Technical Support Analyst

Raleigh, NC · Hybrid

$65K - $80K/yr

Manage support requests in Halo ITSM from intake through resolution, maintaining accurate ... Collaborate with IT team members to provide consistent support across FMI. * Identify recurring ...

Intelliswift - An LTTS Company

IT Project Manager 4

Durham, NC · On-site

$95K - $112K/yr

Intelliswift - An LTTS Company is seeking an IT Project Manager to oversee project development efforts. The role involves developing project descriptions, plans, and ensuring effective communication ...

FMI

IT Technical Support Analyst

Raleigh, NC · On-site

$65K - $80K/yr

Manage support requests in Halo ITSM from intake through resolution, maintaining accurate ... Collaborate with IT team members to provide consistent support across FMI. * Identify recurring ...

Infojini Inc

IT Contract Specialist

Raleigh, NC · On-site

We focus on delivering business focused IT solutions that improve our client's ROI while managing the enterprise risk. We use industry best practices and superior program controls based on PMI ...

Intelliswift - An LTTS Company

IT Project Manager 3

Durham, NC · On-site

$95K - $112K/yr

Intelliswift, an LTTS Company, is seeking an IT Project Manager to lead and manage high-priority IT projects and programs. The role involves planning, executing, and facilitating process improvement ...

Aspida Financial Services LLC

IT Intern

Durham, NC

$14.50 - $19.25/hr

Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple ... This position will be within a certain area of the IT team from Software Engineering, Data ...

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All JobsIt JobsIt Manager JobsIt Manager Jobs in Raleigh, NC

It Manager information

See Raleigh, NC salary details

$48.6K

$106.6K

$145.3K

How much do it manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for it manager in Raleigh, NC is $106,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $113,200.00 per year, depending on experience, location, and employer.

What does an IT manager do?

As an IT manager, you oversee the information technology aspects of a company. Your job duties include supervising IT staff, working with product vendors, and managing the maintenance and upgrades of the company's hardware and software systems. Your responsibilities are the management and the security of the company’s IT infrastructure. Depending on your company’s size, you coordinate with the internal software development team or with outside vendors to find cost-effective solutions for the company’s IT needs, based on functionality and scalability.

How does an IT manager typically collaborate with other departments within an organization?

IT Managers play a crucial role in bridging the gap between technical teams and other business units. They regularly meet with department heads to understand specific technology needs, coordinate on project timelines, and ensure that IT solutions align with organizational goals. Effective communication and collaboration are key, as IT Managers often lead cross-functional projects, provide technical guidance, and help troubleshoot issues that impact multiple departments. This collaborative approach ensures technology initiatives support overall business strategy and operational efficiency.

What are the key skills and qualifications needed to thrive as an IT manager, and why are they important?

To thrive as an IT Manager, you need a solid background in information technology, project management, and leadership, often supported by a bachelor’s degree in IT or related fields. Familiarity with IT infrastructure, network administration, security protocols, and certifications like CompTIA, PMP, or ITIL are typically essential. Strong communication, problem-solving, and team leadership skills help IT Managers coordinate teams and translate technical information for non-technical stakeholders. These skills are crucial to ensure efficient IT operations, effective project delivery, and alignment of technology initiatives with business goals.

What is the difference between It Manager vs Network Administrator?

AspectIT ManagerNetwork Administrator
CredentialsIT-related degrees, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, strategic planning, managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

While both roles involve IT infrastructure, the IT Manager focuses on strategic planning and team management, whereas the Network Administrator handles day-to-day network operations and troubleshooting. The IT Manager typically has broader responsibilities and higher-level decision-making authority.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They are responsible for overseeing IT infrastructure, cybersecurity, and implementing new systems, often requiring certifications like PMP or CISSP. The role offers strong job growth prospects as organizations prioritize digital transformation and cybersecurity measures.

What is the average salary of an IT manager?

The average salary of an IT manager varies by location and experience but typically ranges from $90,000 to $150,000 annually. Factors such as industry, company size, and certifications like PMP or CISSP can influence compensation levels.
More about It Manager jobs

What are the most commonly searched types of It jobs in Raleigh, NC?

The most popular types of It jobs in Raleigh, NC are:

What are popular job titles related to It Manager jobs in Raleigh, NC?

For It Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Manager jobs in Raleigh, NC look for?

The top searched job categories for It Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Manager jobs?

Cities near Raleigh, NC with the most It Manager job openings:

It Manager jobs near you
Infographic showing various It Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $106,638 per year, or $51.3 per hour.

IT Technical Support Analyst

FMI

Raleigh, NC • Hybrid

$65K - $80K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

Job description

Overview

FMI Corporation is seeking an IT Technical Support Analyst to provide onsite support for our Raleigh headquarters and remote support across FMI offices. This role supports hardware, software, Microsoft 365, mobile devices, conferencing technology, and other business applications. The ideal candidate is a customer focused problem solver who takes ownership of technical issues and provides professional, responsive support across all levels of the organization.

This full-time hybrid position is based in Raleigh, North Carolina, with occasional travel to other FMI offices.


FMI supports continued professional development through technical training and certification opportunities.


*All applicants for employment must be legally authorized to work in the US on a full-time basis. Visa sponsorship is not available at this time.

Responsibilities

  • Serve as the primary onsite technical support resource for the Raleigh office and provide remote support across FMI.
  • Troubleshoot hardware, software, Windows, Microsoft 365, mobile devices, printers, peripherals, and conference room technology.
  • Manage support requests in Halo ITSM from intake through resolution, maintaining accurate documentation and user communication.
  • Deploy, configure, maintain, and troubleshoot Windows laptops and endpoint devices using Microsoft Intune.
  • Provision user accounts, permissions, Microsoft 365 access, and other technology resources.
  • Support employee onboarding and offboarding, including workstation setup, account provisioning, equipment deployment, and asset recovery.
  • Configure and support Apple iPhones and other mobile devices.
  • Maintain hardware inventory, asset records, and device lifecycle documentation.
  • Provide responsive and professional support to executive leadership.
  • Maintain technical documentation, knowledge base articles, and standard operating procedures.
  • Escalate complex infrastructure, networking, identity, server, and security issues while maintaining ownership and keeping users informed.
  • Collaborate with IT team members to provide consistent support across FMI.
  • Identify recurring issues and recommend improvements to support processes and operational efficiency.
  • Follow FMI security policies, operational standards, and confidentiality requirements.


Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Equivalent education, experience, or certifications will be considered.
  • 3 to 5 years of professional desktop or end user technical support experience in a Windows based environment.
  • Experience supporting Microsoft 365 and using an IT service management or ticketing platform.
  • Experience with endpoint deployment, device management, and user account administration.
  • Strong troubleshooting, customer service, communication, and organizational skills, including the ability to explain technical information to nontechnical users.
  • Ability to work independently and collaborate with a geographically distributed IT team.
  • Professionalism, discretion, sound judgment, and ability to handle confidential information.


Preferred Qualifications

  • Experience supporting executive leadership.
  • Experience with Microsoft Intune and endpoint management.
  • Relevant certifications such as CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, or Microsoft Endpoint Administrator Associate.


Base salary range is $65,000 to $80,000 plus annual bonus.


FMI provides a comprehensive benefit package consisting of paid employee medical insurance, life insurance and LT disability, as well as other benefit elections. FMI's package includes a strong 401(k) plan, PTO, and parental leave benefit.


FMI is an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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