IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Available by cell phone to assist in coordination of IT outages 24 hours a day/ 7 days a week.
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Available by cell phone to assist in coordination of IT outages 24 hours a day/ 7 days a week.
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Available by cell phone to assist in coordination of IT outages 24 hours a day/ 7 days aweek.
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Available by cell phone to assist in coordination of IT outages 24 hours a day/ 7 days aweek.
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
Experienced IT Helpdesk Technician
Manhattan, NY · Hybrid
$55K/yr
Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We ...
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Experienced IT Helpdesk Technician
Manhattan, NY · Hybrid
$55K/yr
Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We ...
IT Helpdesk Technician
New York, NY · On-site
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
IT Helpdesk Technician
New York, NY · On-site
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
IT Helpdesk Technician
Boca Raton, FL · On-site
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
IT Helpdesk Technician
Boca Raton, FL · On-site
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
If so, we are looking for a motivated IT Helpdesk Technician to support and enhance the technology ... Support and administer Microsoft 365 applications and services * Assist users with cloud-based ...
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If so, we are looking for a motivated IT Helpdesk Technician to support and enhance the technology ... Support and administer Microsoft 365 applications and services * Assist users with cloud-based ...
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position will require ...
Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position will require ...
Provide support for peripheral devices such as printers, scanners, and monitors. * Assist in ... in IT support or help desk roles. * Proficiency with Windows and macOS operating systems.
Provide support for peripheral devices such as printers, scanners, and monitors. * Assist in ... in IT support or help desk roles. * Proficiency with Windows and macOS operating systems.
IT Helpdesk Technician
Dayton, TN · On-site
Utilize Active Directory Group Policy to manage Users and Organizational Units. Assist in managing ... Associate degree in information technology or equivalent experience. Minimum of 3 years' experience ...
IT Helpdesk Technician
Dayton, TN · On-site
Utilize Active Directory Group Policy to manage Users and Organizational Units. Assist in managing ... Associate degree in information technology or equivalent experience. Minimum of 3 years' experience ...
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ... Collaborate cross-functionally to support employee onboarding and offboarding processes. * Assist ...
IT Helpdesk Technician
Madison, WI · On-site
The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...
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IT Helpdesk Technician
Madison, WI · On-site
The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and serve as the primary management presence for our Colorado-based technicians. This is a player-coach ...
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and serve as the primary management presence for our Colorado-based technicians. This is a player-coach ...
Utilize Active Directory Group Policy to manage Users and Organizational Units. Assist in managing ... Associate degree in information technology or equivalent experience. Minimum of 3 years' experience ...
Utilize Active Directory Group Policy to manage Users and Organizational Units. Assist in managing ... Associate degree in information technology or equivalent experience. Minimum of 3 years' experience ...
About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...
About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...
We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team. Responsibilities: * Provide IT helpdesk support to company employees. * Diagnose, troubleshoot ...
New
Quick apply
We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team. Responsibilities: * Provide IT helpdesk support to company employees. * Diagnose, troubleshoot ...
New
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and serve as the primary management presence for our Colorado-based technicians. This is a player-coach ...
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and serve as the primary management presence for our Colorado-based technicians. This is a player-coach ...
It Helpdesk Assistant information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do it helpdesk assistant jobs pay per hour?
As of May 29, 2026, the average hourly pay for it helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Assistant, and why are they important?
To thrive as an IT Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, typically supported by a diploma or associate degree in IT or related certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for daily operations. Excellent communication, patience, and problem-solving abilities help deliver effective support and build user trust. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations within an organization.
What are some common challenges IT Helpdesk Assistants face, and how can they effectively address them?
IT Helpdesk Assistants often encounter challenges such as troubleshooting a wide range of technical issues, managing high ticket volumes, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Additionally, developing strong communication and customer service skills can help resolve issues more efficiently and ensure a positive experience for end users.
What does an IT Helpdesk Assistant do?
An IT Helpdesk Assistant provides technical support to users within an organization, helping them resolve computer hardware, software, and network issues. They respond to support requests through phone, email, or ticketing systems, troubleshoot problems, and may perform basic maintenance tasks such as installing software or updates. Their role often includes documenting issues, escalating complex problems to higher-level IT staff, and ensuring users can work efficiently with minimal disruptions. Strong communication and problem-solving skills are essential for this position.
What job makes $10,000 a month without a degree?
An IT Helpdesk Assistant typically does not earn $10,000 a month without advanced experience or certifications. High-paying roles in tech, such as software developers, cybersecurity specialists, or cloud engineers, can reach that level with relevant skills and certifications, but they usually require specialized training beyond a basic helpdesk position.
What is the difference between It Helpdesk Assistant vs IT Support Technician?
| Aspect | It Helpdesk Assistant | IT Support Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, sometimes more advanced |
| Work Environment | Helpdesk, office-based, remote support | On-site troubleshooting, technical support |
| Job Responsibilities | Responding to user queries, basic troubleshooting | Diagnosing and fixing hardware/software issues |
| Industry Usage | Common in corporate and educational settings | Used across various industries requiring technical support |
While both roles involve supporting users with technical issues, the IT Support Technician typically handles more complex problems and may work more on-site, whereas the It Helpdesk Assistant focuses on initial support and remote assistance. Both roles require similar certifications and are vital in maintaining IT operations.
More about It Helpdesk Assistant jobs
What cities are hiring for It Helpdesk Assistant jobs? Cities with the most It Helpdesk Assistant job openings:
What are the most commonly searched types of It Helpdesk jobs? The most popular types of It Helpdesk jobs are:
What states have the most It Helpdesk Assistant jobs? States with the most job openings for It Helpdesk Assistant jobs include:
What job categories do people searching It Helpdesk Assistant jobs look for? The top searched job categories for It Helpdesk Assistant jobs are:
Full-time
Posted 23 days ago
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!