ZipRecruiter

Log In

1

It Engineer Jobs (NOW HIRING)

Updater

IT Engineer

View All Jobs About the Role Updater is hiring an IT Engineer for our IT team. This role will serve as the first point of contact at the Updater Helpdesk, lead our IT knowledge management program ...

DMI

Learn more at www.dminc.com About the Opportunity DMI is seeking an IT Engineer to provide engineering-level endpoint and infrastructure support for a federal agency client. This is not a Tier 1 help ...

Tulip Interfaces

IT Engineer

Somerville, MA · Hybrid

IT Engineer This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies ...

Updater

IT Engineer

New York, NY

View All Jobs About the Role Updater is hiring an IT Engineer for our IT team. This role will serve as the first point of contact at the Updater Helpdesk, lead our IT knowledge management program ...

Tulip Interfaces

IT Engineer

Somerville, MA · On-site

IT Engineer This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies ...

Updater

IT Engineer

San Francisco, CA

View All Jobs About the Role Updater is hiring an IT Engineer for our IT team. This role will serve as the first point of contact at the Updater Helpdesk, lead our IT knowledge management program ...

DMI

IT Engineer

Learn more at www.dminc.com About the Opportunity DMI is seeking an IT Engineer to provide engineering-level endpoint and infrastructure support for a federal agency client. This is not a Tier 1 help ...

INSPYR Solutions

IT Engineer

Georgetown, TX · On-site

$90K - $105K/yr

Title: IT Engineer Location: Georgetown/Taylor, TX Duration: Direct Hire Salary: $90K - $105K Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Job Summary: The IT Engineer ...

Spirax-Sarco Engineering

IT Engineer

La Vergne, TN · On-site

Role Purpose The Field Service Engineer is responsible for delivering high-quality, timely, and ... Ensure IT Field Service activities comply with internal security policies, data protection ...

Etched

IT Engineer

San Jose, CA · On-site

$150K - $250K/yr

Job Summary At Etched, every role is critical, but as an IT Engineer, you'll be the key to ensuring everyone can perform at their highest level. You'll be the trusted resource who keeps our high ...

Apogee Integration LLC

IT Engineer

Herndon, VA · On-site

Demonstrated experience with IT Project Management, Systems Engineering, Software Engineering, and/or Software Development * Demonstrated experience with Agile requirements management and sprint ...

Apogee Integration LLC

IT Engineer

Herndon, VA · On-site

Demonstrated experience with IT Project Management, Systems Engineering, Software Engineering, and/or Software Development * Demonstrated experience with Agile requirements management and sprint ...

9 Mothers

IT Engineer

Austin, TX · On-site

They are seeking an IT Engineer to manage internal IT operations and ensure productivity for their engineering team by automating systems administration and maintaining compliance. Responsibilities ...

Apogee Integration LLC

IT Engineer

Herndon, VA

Demonstrated experience with IT Project Management, Systems Engineering, Software Engineering, and/or Software Development * Demonstrated experience with Agile requirements management and sprint ...

LM Manufacturing

IT Engineer

Detroit, MI · On-site

... the IT Analyst and Controls Engineers. · Supports applications such as Microsoft Office, MS Outlook, SAP, Activity Director, Domain Controller or any other application used by operations. · ...

OMNIS COMPUTER SUPPLIES INC

IT Engineer

Schenectady, NY · On-site

$22 - $31/hr

We are seeking a collaborative IT Engineer to join our team. This position primarily involves providing client-side support, project management, and consulting services within the Capital Region. Our ...

OMNIS COMPUTER SUPPLIES INC

IT Engineer

Schenectady, NY

$22 - $31/hr

We are seeking a collaborative IT Engineer to join our team. This position primarily involves providing client-side support, project management, and consulting services within the Capital Region. Our ...

next page

Showing results 1-20

All JobsIt Engineer Jobs

It Engineer information

See salary details

$37.5K

$93.2K

$156.5K

How much do it engineer jobs pay per year?

As of Jun 25, 2026, the average yearly pay for it engineer in the United States is $93,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between It Engineer vs Network Administrator?

AspectIt EngineerNetwork Administrator
CredentialsBachelor's in Computer Science or related field, certifications like Cisco CCNA, CompTIA Network+Bachelor's in IT, Computer Science, or related, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentDesigning, implementing, and maintaining IT systems, often involved in project planningManaging and maintaining network infrastructure, troubleshooting network issues
Employer & Industry UsageUsed across various industries including tech, finance, healthcare for system developmentPrimarily in organizations with complex network needs, such as ISPs, large corporations
Common Search & ComparisonOften compared for roles in IT infrastructure and system designCompared for network management and troubleshooting roles

While both roles require similar certifications and work in IT environments, an It Engineer focuses on designing and implementing broader IT solutions, whereas a Network Administrator specializes in managing and troubleshooting network systems.

What does an IT Engineer do?

An IT Engineer is responsible for designing, implementing, maintaining, and supporting the information technology infrastructure of an organization. Their tasks often include managing computer systems, networks, hardware, and software to ensure optimal performance and security. IT Engineers troubleshoot technical issues, install and upgrade systems, and may also assist in planning future technology needs. They play a crucial role in ensuring that an organization's technology operates efficiently and securely.

Is 40 too late to be an engineer?

Age is not a barrier to becoming an IT engineer; many professionals start or transition into engineering roles at 40 or later. Success depends on acquiring relevant skills, certifications, and experience, which can be achieved through training, self-study, or coding bootcamps regardless of age.

What Is an IT Engineer?

An IT engineer works with both software and hardware to ensure that the technology within a company works appropriately and remains beneficial to their business. As an IT engineer, you create and maintain applications and frameworks that allow offices to function optimally in their day-to-day operations. Daily duties include maintaining servers, installing software, updating computer programming, and proactively addressing possible issues. This range of duties means that IT engineers must have excellent communication skills, a well-developed understanding of the company’s information technology processes, and the ability to work well in a team to resolve issues.

What job makes $10,000 a month without a degree?

An IT engineer can potentially earn $10,000 a month through experience, specialized skills, and certifications such as Cisco or Microsoft. High-paying roles often involve network management, cybersecurity, or cloud computing, which prioritize skills over formal degrees but require ongoing training and practical expertise.

What are the key skills and qualifications needed to thrive as an IT Engineer, and why are they important?

To thrive as an IT Engineer, you need a solid understanding of computer networks, systems administration, troubleshooting, and a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with operating systems (Windows, Linux), virtualization platforms, cloud services (AWS, Azure), and network security tools is typically required. Strong analytical thinking, effective communication, and teamwork skills set top performers apart in this field. These skills and qualifications are crucial for ensuring reliable IT infrastructure, rapid problem resolution, and seamless technology integration across organizations.

What is the job of an IT engineer?

An IT engineer designs, implements, and maintains computer systems, networks, and infrastructure to ensure efficient and secure technology operations. They troubleshoot technical issues, install hardware and software, and often hold certifications like Cisco or Microsoft to support their work.

What are some common challenges IT Engineers face when supporting both on-site and remote employees?

IT Engineers often need to ensure seamless technology access and troubleshooting for both on-site and remote staff. This can involve managing secure network connections, resolving hardware/software issues remotely, and maintaining consistent communication. Balancing these tasks requires strong problem-solving skills, familiarity with remote support tools, and the ability to prioritize urgent requests to minimize downtime. Collaboration with other IT team members and end-users is key to providing timely solutions and maintaining productivity.

What engineers make $500,000?

Senior-level engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with extensive experience, advanced skills, and working in high-demand industries or companies. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets like technology or finance.
More about It Engineer jobs
What cities are hiring for It Engineer jobs? Cities with the most It Engineer job openings:
What are the most commonly searched types of It Engineer jobs? The most popular types of It Engineer jobs are:
Who are the top companies hiring for It Engineer jobs? The top employers for It Engineer jobs are:
What states have the most It Engineer jobs? States with the most job openings for It Engineer jobs include:
What job categories do people searching It Engineer jobs look for? The top searched job categories for It Engineer jobs are:
What are popular job titles related to It Engineer jobs? For It Engineer jobs, the most frequently searched job titles are:
It Engineer jobs near you
Infographic showing various It Engineer job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, 2% Part Time, 2% Temporary, and 29% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,161 per year, or $44.8 per hour.
IT Engineer

IT Engineer

Updater

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

View All Jobs
About the Role
Updater is hiring an IT Engineer for our IT team. This role will serve as the first point of contact at the Updater Helpdesk, lead our IT knowledge management program - building documentation for both human readers and the AI assistants our employees rely on every day - and own Tier 2 systems administration across our SaaS stack. The role reports to the Director, IT & Business Process Transformation.
This role is well-suited for an IT professional who takes pride in turning a messy troubleshooting session into a clean, reusable document, treats every helpdesk ticket as a relationship rather than a chore, and is genuinely curious about how AI tools can make IT support better - for the employees we serve and for the people doing the work.
Key Responsibilities
Helpdesk Operations
  • Serve as the first point of contact for all IT support requests at Updater, triage Freshservice tickets, and resolve Tier 1/2 issues with clear, friendly communication.
  • Provide white-glove end-user support across macOS and Windows endpoints, Iru (MDM), , Microsoft Intune, Okta SSO, Google Workspace, Slack Enterprise, Zoom, and the Atlassian suite.
  • Own the day-to-day ticket queue: response and resolution SLAs, accurate categorization, escalation to Tier 3/4 teammates as needed, and clean ticket hygiene to keep the Helpdesk auditable.
  • Support employee onboarding, offboarding, and hardware lifecycle in coordination with the Senior IT Engineer (Device Management).
  • Surface recurring issues and friction points back to the IT team so they can be solved at the root rather than re-resolved one ticket at a time.
IT Knowledge Management
  • Lead Updater's IT knowledge management program - establishing the standard for how IT documents what it knows and driving adoption across the team.
  • Take ownership of our Confluence and Helpdesk knowledge bases: runbooks, troubleshooting guides, SaaS administration procedures, onboarding/offboarding playbooks, and end-user-facing help articles.
  • Author documentation that is structured, consistent, and machine-readable, so that both employees and the AI assistants they use (Claude, ChatGPT, Copilot, Gemini) can reliably retrieve and apply it.
  • Partner with the Director, IT & Business Process Transformation, on the AI at Updater Confluence space and the AI Education Resource Hub, ensuring that IT-authored content serves as a canonical reference for the company.
  • Treat every ticket and every system change as a documentation opportunity - capture what was learned, publish it, and reduce the long-tail rate of repeated questions.
  • Maintain the freshness of existing knowledge by auditing, retiring, and rewriting content continuously as the IT environment evolves.
Tier 2 Systems Administration
  • Grow into hands-on administration of Updater's SaaS stack, including Okta (group, rule, and policy management), Google Workspace, Slack Enterprise Grid, Atlassian (Jira and Confluence), Zoom, Iru, Microsoft Intune and Freshservice.
  • Execute routine SaaS administration tasks - provisioning, de-provisioning, license management, permission changes, and lifecycle hygiene - with accuracy and a documentation-first habit.
  • Support change management and access reviews in partnership with the IT Systems Architect and the Security team, contributing to Updater's ISO 42001 certification posture.
  • Assist with rollout, configuration, and ongoing administration of new SaaS tools as Updater's environment evolves.
Requirements
Experience
  • 1-3 years of IT support, helpdesk, or end-user technology experience in a professional environment (internships, MSP, or college IT roles count).
  • Working familiarity with end-user support across macOS and Windows.
  • Hands-on exposure to at least some of: an identity provider (Okta or equivalent), Google Workspace administration, Slack, Atlassian (Jira / Confluence), and an ITSM platform (Freshservice, ServiceNow, Zendesk, or similar).
  • Demonstrated ability to write clear technical documentation - work samples, internal wiki contributions, or published help articles.
  • Comfort using AI assistants (Claude, ChatGPT, Copilot, Gemini, or similar) as part of day-to-day work.
  • Excellent communication skills, verbal and written, with the ability to translate technical concepts for non-technical audiences.
  • Familiarity or experience with AI governance frameworks, AI red-teaming, or AI-enabled application development.
Technical / Functional Skills
  • Hands-on familiarity with macOS and Windows endpoint environments.
  • Working knowledge of identity management (Okta or equivalent), Google Workspace, Slack Enterprise, Atlassian (Jira and Confluence), and ITSM platforms (Freshservice, ServiceNow, Zendesk, or similar).
  • Ability to author structured, machine-readable documentation for both human and AI consumption.
  • Comfort using AI assistants (Claude, ChatGPT, Copilot, Gemini, or similar) as a standard part of daily workflows.
  • Bonus: scripting exposure (Bash, Python, PowerShell); compliance exposure (SOC 2, ISO 27001, ISO 42001, NIST); prior ownership of a knowledge base or documentation program.
  • Relevant certifications a plus: CompTIA A+, Network+, Google Workspace Administrator, Okta Certified Professional, ITIL Foundation, or similar.
Ways of Working
  • You treat the Helpdesk as the front door of IT, and you want to be the person standing at it. End-user empathy and clear communication come naturally to you across every level of the company.
  • You are a strong technical writer. You can take a debugging session you just ran and turn it into a document that someone else - or an LLM - can follow without you in the room.
  • You see AI tools as a working partner, not a threat. You are curious about how to make documentation, runbooks, and IT processes more useful with AI.
  • You are organized and detail-oriented. Tickets, documentation, and access records all reflect your care for accuracy.
  • You are a self-starter who prefers to be pointed in a direction and given freedom to figure it out, and you ask questions when you need to.
  • You are intellectually curious and quick to learn anything.
  • You want to grow. You are looking for a role that begins at the Helpdesk and stretches into real SaaS administration over time.

Compensation
This posting is anticipated to remain open until 7/31/2026. The new hire salary range for this position is $80,000 - $100,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.
About Updater
Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we're transforming fragmented purchasing workflows into seamless, automated experiences - freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale.
Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com.
Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Benefits: The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements:
  • Medical, Dental, and Vision Insurance
  • Flexible PTO
  • 13 paid company holidays annually
  • Updater Stock Options
  • 401(k) with employer match
  • Wellbeing Subsidy
  • One Medical membership
  • Virtual on-demand healthcare through Teladoc and Talkspace
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Supplemental Short & Long Term Disability Insurance
  • Supplemental Life Insurance
  • Paid Parental Leave

Apply