ZipRecruiter

Log In

1

It Associate Jobs (NOW HIRING)

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance.

Parker

Digital & IT Associate

Washington, MO · On-site

Are you prepared to use your inquisitive nature and strong work ethic to help the IT team make our ... Maintain good working relationships with department associates, supervisors and managers.

PEOPLE TECHNOLOGY AND PROCESSES LLC

Information Technology Associate I (Junior) Clearance Type: None Responsibilities (including but not limited to): * Assist with installing, configuring, and maintaining hardware, software, and ...

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

The IT Help Desk Associate will be the first line of support for all end users in the organization, handling technical issues related to computers, software, hardware, and networks while also ...

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

They are seeking an IT Help Desk Associate to provide first-line technical support to all end users, troubleshoot issues, and implement process improvements to enhance the employee experience.

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

They are seeking an IT Help Desk Associate to provide first-line support for end users, troubleshoot technical issues, and implement process improvements to enhance the employee experience.

Plateau Software, Inc.

IT Associate - 3rd Shift

AZ · On-site

Plateau Group is seeking an Associate level IT Technician to join our team. The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions ...

Stifel

IT Associate I - Service Desk

Saint Louis, MO · On-site

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

next page

Showing results 1-20

All JobsIt Associate Jobs

It Associate information

See salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for it associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

More about It Associate jobs
What cities are hiring for It Associate jobs? Cities with the most It Associate job openings:
What are the most commonly searched types of It jobs? The most popular types of It jobs are:
What states have the most It Associate jobs? States with the most job openings for It Associate jobs include:
What job categories do people searching It Associate jobs look for? The top searched job categories for It Associate jobs are:
It Associate jobs near you
Infographic showing various It Associate job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.
IT Senior Associate

IT Senior Associate

Doeren Mayhew

Duluth, GA • On-site

Full-time

Posted 6 hours ago

Job description

Job Summary:
Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance. This individual will act as a key liaison between end users and infrastructure teams while ensuring high-quality IT service delivery.
Responsibilities:
• Provide on-site IT personnel for our Duluth and Alpharetta offices.
• Help Desk Technician II equivalent position.
• Stage offices / desks and assistant in moving computer hardware.
• Respond to and manage support requests via ticketing systems, phone, email, and in-person interactions while meeting established SLAs.
• Install and maintain computer systems and software on laptops and PCs.
• Document technical issues, resolutions, and standard operating procedures within the knowledge base.
Qualifications:
Required:
• High school diploma or GED
• 2+ years of experience in technical support or help desk role
• Experience with M365 administration and Windows OS
• Familiarity with ticketing systems and SLA-driven environments
• Strong listening skills
• Ability to communicate effectively
• Drive for continued education and willingness to learn new skills
• Strong understanding of security best practices
• Ability to work in a fast-paced environment
• Willingness to work shifts, including evenings or weekends if required
• Additional travel outside of the Atlanta metro area offices may be required
Preferred:
• Associate's degree in Information Technology or a related field
Company:
Doeren Mayhew is an accounting company providing accounting, audit, tax and business advisory services. Founded in 1932, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply