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It Associate Jobs in Wisconsin (NOW HIRING)

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

Associates Degree in information technology, computer science, or related field. Bachelor's degree preferred * Proven experience in a service desk role that interacts with both internal and external ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

Associates Degree in information technology, computer science, or related field. Bachelor's degree preferred * Proven experience in a service desk role that interacts with both internal and external ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

Johnson Financial Group

IT Architect

Racine, WI · On-site

Our Associates are expected to willingly accept new responsibilities to support our success; this ... clients, IT management, and technical staff. • Technical expertise across business, data ...

Allied Cooperative

IT Technician

Marshfield, WI · On-site

Provide exceptional technical support to ensure the smooth operation of company IT systems. * ... Prefer an associate degree in a technology related field or equivalent years of experience.

Allied Cooperative

IT Technician

Marshfield, WI · On-site

Provide exceptional technical support to ensure the smooth operation of company IT systems. * ... Prefer an associate degree in a technology related field or equivalent years of experience.

CCFBank

IT Tech

Eau Claire, WI · On-site

Associate's degree in Information Technology, Business Information Systems, or a related field. * Substitution: Three (3) years of directly related full-time experience performing the functions ...

CCFBank

IT Tech

Eau Claire, WI · On-site

Associate's degree in Information Technology, Business Information Systems, or a related field. * Substitution: Three (3) years of directly related full-time experience performing the functions ...

Plastic Ingenuity

IT Technician

Cross Plains, WI · On-site

$26.25/hr

Associates degree in Computer Science; IT Helpdesk certification; or equivalent combination of education and work experience. * Proficiency in maintaining Windows Operating Systems. * Solid ...

Plastic Ingenuity

IT Technician

Cross Plains, WI · On-site

$26.25/hr

Associates degree in Computer Science; IT Helpdesk certification; or equivalent combination of education and work experience. * Proficiency in maintaining Windows Operating Systems. * Solid ...

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All JobsIt Associate JobsIt Associate Jobs in Wisconsin

It Associate information

See Wisconsin salary details

$13

$29

$56

How much do it associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for it associate in Wisconsin is $29.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $35.43 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Wisconsin? The most popular types of It jobs in Wisconsin are:
What are popular job titles related to It Associate jobs in Wisconsin? For It Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Wisconsin look for? The top searched job categories for It Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Associate jobs? Cities in Wisconsin with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Wisconsin as of June 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,943 per year, or $29.8 per hour.
IT SPECIALIST

IT SPECIALIST

Phoenix Lighting

Milwaukee, WI • On-site

Other

Posted 24 days ago

Job description

Description

The IT Specialist is responsible for providing frontline technical support and maintaining a consistent, reliable end-user technology experience across administrative and manufacturing operations. In addition to resolving day-to-day support issues, the role supports system maintenance, user access management, device setup and configuration, and participation in IT initiatives and business technology projects as assigned.


Key Responsibilities

  • Serve as the first point of contact for technical support. 
  • Troubleshoot hardware, software, and basic network issues across administrative and manufacturing environments.
  • Install, configure, and maintain desktops, laptops, printers, as mobile devices. 
  • Manage user accounts, permissions, and access (e.g., Active Directory, email systems). 
  • Document incidents, solutions, and processes in the help desk system. 
  • Escalate complex issues as necessary. 
  • Provide guidance and training to users on basic IT functions and best practices. 
  • Perform routine system maintenance, monitoring, and updates. 
  • Participate in projects such as system upgrades and equipment rollouts as needed.
  • Support cross-functional efforts to improve business operations through technology by assisting with testing, documentation, training, and rollout of new tools or system enhancements. 
  • Maintain documentation for IT processes, systems, and project activities to support knowledge sharing, consistency, and ongoing operational effectiveness. 
  • May require occasional after-hours or on-call support.
  • Serve as the first point of contact for technical support. 

Requirements

  • Associate degree or equivalent experience in IT, Computer Science, or related field 
  • 3+ years of experience in IT support or help desk roles 
  • Knowledge of Windows and M365 environments
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP) 
  • Excellent problem-solving and communication skills 
  • Strong customer service mindset 
  • Organization and documentation skills 
  • Flexibility to support both office staff and production floor needs
  • Adaptability and willingness to learn 

Apply