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It Associate Jobs in Wisconsin (NOW HIRING)

Winter Services Inc

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

Associate's degree in information technology or related field (or equivalent experience) * 1-3 years in IT Operations and Support * Knowledge of Network Management and IT system protocols.

New

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

Associates Degree in information technology, computer science, or related field. Bachelor's degree preferred * Proven experience in a service desk role that interacts with both internal and external ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

BANK FIRST

IT Specialist

Manitowoc, WI

Associates Degree in information technology, computer science, or related field. Bachelor's degree preferred * Proven experience in a service desk role that interacts with both internal and external ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...

Johnson Financial Group

IT Architect

Racine, WI

Our Associates are expected to willingly accept new responsibilities to support our success; this ... clients, IT management, and technical staff. • Technical expertise across business, data ...

Allied Cooperative

IT Technician

Marshfield, WI

Provide exceptional technical support to ensure the smooth operation of company IT systems. * ... Prefer an associate degree in a technology related field or equivalent years of experience.

Allied Cooperative

IT Technician

Marshfield, WI · On-site

Provide exceptional technical support to ensure the smooth operation of company IT systems. * ... Prefer an associate degree in a technology related field or equivalent years of experience.

The Abbey Resort

IT Intern

Fontana, WI · On-site

$18 - $20/hr

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an ... information technology. * Assess and correct problems with computers, point of sales system ...

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All JobsIt Associate JobsIt Associate Jobs in Wisconsin

It Associate information

See Wisconsin salary details

$13

$29

$56

How much do it associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for it associate in Wisconsin is $29.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $35.43 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Wisconsin? The most popular types of It jobs in Wisconsin are:
What are popular job titles related to It Associate jobs in Wisconsin? For It Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Wisconsin look for? The top searched job categories for It Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Associate jobs? Cities in Wisconsin with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,943 per year, or $29.8 per hour.
IT Assistant

IT Assistant

Winter Services Inc

Milwaukee, WI • On-site

$20 - $26/hr

Full-time

Posted 2 days ago

Job description

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues to the IT Coordinator. This position functions as a Tier 1 Help Desk and IT Operations support role.
Responsibilities:
  • End User Support at Winter Services including:
    • Serve as the primary point of contact for incoming IT support requests via phone and email
    • Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus on clear, non-technical communication
    • Assist users with common mobile device needs such as email setup, authentication apps, connectivity issues, and basic troubleshooting
    • Guide users through solutions in a patient, approachable manner, ensuring understanding and confidence
    • Escalate more complex issues to the IT Coordinator as appropriate
    • Maintain accurate, detailed documentation of incidents, resolutions, and user interactions
    • Deliver consistent, high-quality service that prioritizes responsiveness, professionalism, and user satisfaction
  • IT Asset Management:
    • Oversee the intake, inventorying, and tracking of all IT hardware, including laptops, desktops, mobile phones, tablets, and peripherals
    • Log all assets into the asset management system, including but not limited to: serial numbers, asset tags, phone numbers, carrier details, assigned users, and location data
    • Maintain real-time accuracy of asset records, ensuring all changes (assignments, transfers, upgrades, repairs, disposals) are properly documented
    • Perform routine audits and reconciliation of physical inventory against system records, including mobile device inventories and line assignments
    • Track mobile device lifecycle, including procurement, activation, upgrades, number porting, and decommissioning
    • Coordinate with mobile carriers and vendors for device orders, replacements, and service-related requests
    • Prepare, configure, enroll (e.g., MDM), and test devices prior to deployment
    • Monitor and manage inventory levels for both standard IT equipment and mobile devices
    • Generate inventory and asset utilization reports as needed
    • Recommend process improvements to enhance asset tracking accuracy and efficiency
  • Onboarding and Offboarding including:
    • Set up new employee workstations, including hardware, software, mobile devices, and account provisioning
    • Provision and configure mobile devices, including required applications, security settings, and access controls
    • Ensure all assigned equipment (including phones) is properly recorded and linked to the employee in the asset system
    • Provide a welcoming and supportive onboarding experience, including basic IT and mobile device orientation
    • Decommission equipment and mobile devices for departing employees, ensuring assets are recovered, wiped, and updated in the system
    • Coordinate mobile line transfers, suspensions, or cancellations as part of offboarding
    • Revoke system and mobile access in a timely and secure manner
    • Partner with HR and hiring managers to ensure smooth and well-coordinated transitions

QUALIFICATIONS:
  • Associate’s degree in information technology or related field (or equivalent experience)
  • 1-3 years in IT Operations and Support
  • Knowledge of Network Management and IT system protocols.
  • Proficiency in Microsoft 365 Suite
  • Working knowledge of Microsoft Active Directory and Entra ID
  • Knowledge and hands-on experience with:
    • Laptop and desktop hardware
    • Mobile devices and tablets
    • Windows desktop operating systems (Windows 10 and 11) 
    • End user applications and software
    • Network peripherals
    • Printers
  • Discretion and trustworthiness due to frequent contact with confidential material
  • Strong attention to detail and organization skills
  • Experience with documentation software and proven data recordkeeping accuracy.
  • Ability to consistently provide responsive, professional, and highly personable technical support.

PHYSICAL DEMANDS:
  • Frequently lift objects weighing up to 50 pounds
  • Climb stairs
  • Sit for long periods of time
  • Occasionally stoop, kneel or crouch
  • Use hands and arms to reach for, grasp and manipulate objects
                                                                                                                                                                            
WORKING CONDITIONS:
Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
Travel to other branches/locations as needed.
 

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