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It Assistant Jobs in Raleigh, NC (NOW HIRING)

PM Group

Site MES IT Coordinator

Zebulon, NC · On-site

Overview The Site MES IT Coordinator position is an exciting opportunity to join PM Group's quickly ... * Assist with change requests, impact assessments, testing coordination, and continuous ...

Omega Solutions Inc

MES IT QA Specialist

Raleigh, NC · On-site

IT Quality Assurance Specialist The NC Department of Health and Human Services (DHHS) Information ... Additionally the resource may assist in determining the state's future goals for MITA (technology ...

Omega Solutions Inc

MES IT QA Specialist

Raleigh, NC · On-site

IT Quality Assurance Specialist The NC Department of Health and Human Services (DHHS) Information ... Additionally the resource may assist in determining the state's future goals for MITA (technology ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

... * Assist employees with network connectivity issues, including Wi-Fi, VPN, and remote access ... Maintain accurate IT asset inventory and equipment records while following company policies and ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

... * Assist employees with network connectivity issues, including Wi-Fi, VPN, and remote access ... Maintain accurate IT asset inventory and equipment records while following company policies and ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

... * Assist employees with network connectivity issues, including Wi-Fi, VPN, and remote access ... Maintain accurate IT asset inventory and equipment records while following company policies and ...

Ask IT consulting

Hiring Administrative Assistant

Raleigh, NC · On-site

$17.50 - $23.50/hr

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Requirement- Administrative Assistant Location ...

Abrigo

Senior IT Audit & Assurance Analyst

Raleigh, NC · On-site +1

Communicate preliminary audit findings to management and assist in drafting management responses IT Internal Audit Coordination: * Serve as the primary liaison with the external IT internal audit ...

Abrigo

Senior IT Audit & Assurance Analyst

Raleigh, NC · On-site +1

Communicate preliminary audit findings to management and assist in drafting management responses IT Internal Audit Coordination: * Serve as the primary liaison with the external IT internal audit ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Raleigh, NC

It Assistant information

See Raleigh, NC salary details

$10

$20

$34

How much do it assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it assistant in Raleigh, NC is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Raleigh, NC? The most popular types of It jobs in Raleigh, NC are:
What are popular job titles related to It Assistant jobs in Raleigh, NC? For It Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Raleigh, NC look for? The top searched job categories for It Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Assistant jobs? Cities near Raleigh, NC with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,834 per year, or $22 per hour.

Bus Tech App Specialist, HVD

Ask IT consulting

Raleigh, NC

Contractor

Re-posted 17 days ago

Job description

Company Description

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.  

Job Description

Business Technical Application Specialist-HVD Technical Lead required to oversee the vendor who is implementing on premise-based OITS services for application virtualization, desktop virtualization, and mobility managemen

Complete Description : The primary RESPONSIBILITIES of this position include the following: 


Provide technical oversight of the State's Vendor who is tasked to architect, build, implement, and operate solutions for application virtualization, desktop virtualization, and mobility management (both on premise and cloud-based).

Review and provide feedback on the Vendor developed technical deliverables, project implementation plans, test plans, disaster recovery plan, operational support models, manuals and other project documents.

Develop Service Offerings for application virtualization, desktop virtualization and mobility management including but not limited to technical specifications, demand forecasts, service costs, technical roadmaps, service rates, and service level agreements.

Assist with the development of service enablement programs and material for business users and technical staff and deliver service enablement sessions to agencies.

Prepare and conduct executive-level presentations of technical recommendations and new service offerings.

Ensure technical documentation is easy to understand by the intended audience

Utilize MS SharePoint as a project content repository


Qualifications

Experience in IT including implementation of commercially available off-the-shelf solutions (software, hardware, network infrastructure)

Experience in IT for both on premise and cloud-based desktop virtualization, application virtualization and mobility management solutions.

Experience in IT with federal and state government security and compliance requirements

Experience in a federal, state, city, county or local government service provider, manager role, service quantification, etc.

Develop process maps, drawings (e.g. network diagrams), specifications, memoranda of understanding, and service level agreements

High-level written communication skills and ability to produce high quality documentation

High-level oral communication skills

High level of competence with MS Word, MS Visio, other MS Office products and MS SharePoint

Ability to perform independent research

Ability to prioritize and manage time effectively

Ability to work as a member of a team

High attention to detail


Additional Information

 If you are interested in finding out more about opportunities near you, , please email me at ryanaskitc.com


Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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