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Associate Microsoft Intune Jobs in Raleigh, NC (NOW HIRING)

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Associate Microsoft Intune information

See Raleigh, NC salary details

$10

$19

$32

How much do associate microsoft intune jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for associate microsoft intune in Raleigh, NC is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Microsoft Intune vs Microsoft Endpoint Manager Administrator?

AspectAssociate Microsoft IntuneMicrosoft Endpoint Manager Administrator
CertificationsMicrosoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Endpoint Manager Administrator Associate; Microsoft 365 Certified: Enterprise Administrator Expert
Work EnvironmentSupport and manage device management, security policies, and app deployment primarily using Microsoft IntuneOversee endpoint management across Microsoft Endpoint Manager, including Intune and Configuration Manager
Industry UsageCommon in organizations deploying Microsoft 365 and cloud-based device managementUsed in enterprises managing complex endpoint environments with integrated tools

The Associate Microsoft Intune role focuses on deploying and managing devices via Intune, while the Microsoft Endpoint Manager Administrator handles broader endpoint management, including Intune and Configuration Manager. Both roles require similar certifications and work in cloud-based or enterprise environments, but the Endpoint Manager Administrator has a wider scope of responsibilities.

What are some common challenges faced by Associate Microsoft Intune professionals, and how can they be effectively addressed?

Associate Microsoft Intune professionals often encounter challenges such as managing diverse device types, ensuring security compliance, and troubleshooting deployment issues. Effective communication with end users and IT teams is essential to resolve configuration or access problems promptly. Staying updated with the latest Intune features and best practices, along with leveraging Microsoft’s extensive documentation and support channels, can greatly assist in overcoming these challenges. Collaborating closely with senior administrators and participating in regular team knowledge-sharing sessions also helps in building expertise and confidence.

What is an Associate Microsoft Intune?

An Associate Microsoft Intune is an IT professional who specializes in the deployment, configuration, and management of Microsoft Intune, a cloud-based service that focuses on mobile device and application management. Their role often includes supporting organizations in securing and managing devices, ensuring compliance, and helping users access company resources securely from anywhere. They work closely with IT teams to implement Intune policies, troubleshoot issues, and keep devices up to date. This position is ideal for those starting out in enterprise mobility and security administration.

What are the key skills and qualifications needed to thrive as an Associate Microsoft Intune specialist, and why are they important?

To thrive as an Associate Microsoft Intune specialist, you need a foundational understanding of mobile device management (MDM), endpoint security, and Windows operating systems, often supported by a relevant degree or Microsoft certifications like MS-102 or SC-900. Familiarity with the Microsoft Intune platform, Azure Active Directory, and Office 365 administration is typically required. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These skills and qualities are essential for ensuring secure and efficient device management in modern enterprise environments.
What are the most commonly searched types of Microsoft Intune jobs in Raleigh, NC? The most popular types of Microsoft Intune jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Associate Microsoft Intune jobs? Cities near Raleigh, NC with the most Associate Microsoft Intune job openings:
Associate Microsoft Intune jobs near you
IT Desktop Support Engineer

IT Desktop Support Engineer

Bell and Howell

Durham, NC • On-site

Full-time

Posted 12 days ago

Bell And Howell rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 139 rated electronics manufacturers

Job description

About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry.
Position Title: IT Desktop Support Engineer
Location: Durham, NC - onsite
Job Summary:
The IT Desktop Support Engineer provides first-line technical support to end users for hardware, software, and basic network issues. This role focuses on troubleshooting, resolving common technical problems, and delivering high-quality customer service. Work is performed under general supervision with established procedures, and complex issues are escalated to senior IT staff or specialized teams as needed.
Job Responsibilities
  • Respond to and resolve end-user support requests through the IT ticketing system (incidents and service requests)
  • Troubleshoot common hardware, software, and connectivity issues for desktops, laptops, mobile devices, and peripherals
  • Provide remote and in-person support to users as needed
  • Perform user account administration in Active Directory and Entra ID, including account creation and deactivation, password resets, group membership and role assignments, access provisioning and deprovisioning, and support for onboarding and offboarding processes; assist with multi-factor authentication (MFA) setup and troubleshooting, and perform basic access reviews to ensure appropriate permissions
  • Escalate complex or unresolved issues to senior technicians or specialized IT teams following established procedures
  • Assist with device setup, imaging, provisioning, and deployment using Microsoft Intune, including Windows Autopilot enrollment, application deployment, configuration profile assignment, compliance policy checks, and basic troubleshooting of managed endpoints (MDM) for desktops and mobile devices
  • Install, configure, and maintain standard software applications and operating systems
  • Perform routine maintenance tasks such as updates, patches, and basic system checks
  • Track and manage IT assets, including hardware inventory and equipment assignments
  • Document issues, resolutions, and processes clearly and accurately in the IT ticketing system
  • Follow IT policies, procedures, and security standards at all times
  • Participate in an on-call rotation or after-hours support as scheduled
  • Support team projects and assist with departmental initiatives as assigned

Supervisory Responsibilities
  • None

Competencies (Skills, Knowledge, and Abilities)
  • Basic to intermediate knowledge of desktop and mobile computing devices and operating systems (Windows, macOS)
  • Foundational understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)
  • Familiarity with Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint)
  • Exposure to Microsoft Intune and modern device management concepts (MDM, Autopilot, compliance policies) preferred
  • Strong troubleshooting and problem-solving skills
  • Strong communication and customer service skills with a user-focused mindset
  • Ability to follow procedures, documentation, and IT policies consistently
  • Ability to prioritize tasks and manage multiple support requests in a fast-paced environment
  • Willingness to learn new technologies and develop technical skills
  • Ability to work independently on routine tasks and escalate appropriately when needed

Education and Experience
  • Associate degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience
  • 2-5 years of experience in IT support, help desk, or technical support role preferred
  • Experience supporting end users in a corporate environment is a plus
  • Basic experience troubleshooting hardware, software, and mobile devices required
  • Familiarity with remote support tools (e.g., Remote Desktop, TeamViewer) preferred
  • Exposure to Active Directory, Entra ID, or Microsoft 365 administration preferred
  • Certifications such as CompTIA A+ or Microsoft Fundamentals are a plus but not required

Physical Requirements:
  • Ability to sit, stand, and use a computer for extended periods
  • Ability to lift and move equipment up to 50 pounds
  • Ability to travel occasionally (up to 10%)

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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