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It Assistant Jobs in Raleigh, NC (NOW HIRING)

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

... * Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation. * Create and update ...

Darkhorse Tech

IT Field Technician

Raleigh, NC

In this role you will gain exposure to a wide variety of products and services because we assist ... Bachelor's degree in Information Technology or Computer Science is preferred * Must have reliable ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

Mayne Pharma

IT Analyst

Raleigh, NC

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

M&F Bank

IT Project Analyst

Durham, NC

Enthusiasm for AI assistants and modern productivity tools. Why Join M amp;F Bank? You'll become ... This is more than just an IT job -- it's an opportunity to help carry forward a 115-year legacy of ...

Darkhorse Tech, Inc.

IT Field Technician

Raleigh, NC · On-site +1

$43K - $50K/yr

In this role you will gain exposure to a wide variety of products and services because we assist ... Bachelor's degree in Information Technology or Computer Science is preferred * Must have reliable ...

Implus

IT Support Lead

Durham, NC · On-site

The IT Support Lead will play a vital role in the IT organization's overall success. This position ... * Assist in management of workstation images (Windows/macOS), endpoint configurations, and ...

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC · On-site

$13.25 - $17.75/hr

Work alongside the IT team in maintaining hardware and software systems * Assist with onboarding new employees, including setting up laptops, internal applications, and any other equipment needed ...

Ontic

IT Governance Analyst

Creedmoor, NC · On-site

$105K - $115K/yr

Ability to introduce and explain highly technical topics to non-technical audiences As an IT Governance Analyst, you will: * Assist in the development and implementation of several IT and ...

Ontic

IT Governance Analyst

Creedmoor, NC

$105K - $115K/yr

Ability to introduce and explain highly technical topics to non-technical audiences As an IT Governance Analyst, you will: * Assist in the development and implementation of several IT and ...

Rezilient Health

Senior IT Specialist

Raleigh, NC · On-site +1

Implement and uphold IT security best practices, including endpoint security, access control policies, and vulnerability management. * Assist in evaluating technology vendors and service providers ...

Rezilient Health

Senior IT Specialist

Raleigh, NC · On-site

Implement and uphold IT security best practices, including endpoint security, access control policies, and vulnerability management. * Assist in evaluating technology vendors and service providers ...

Redolent, Inc

IT Support Technician

Durham, NC

$20.75 - $28.50/hr

In addition, a successful candidate will have a firm understanding of IT methodology and solutions, be forward thinking, and be able to assist and collaborate with other members of the Corporate IT ...

Redolent, Inc

IT Support Technician

Durham, NC

$20.75 - $28.50/hr

In addition, a successful candidate will have a firm understanding of IT methodology and solutions, be forward thinking, and be able to assist and collaborate with other members of the Corporate IT ...

Town of Clayton

IT Project Manager

Clayton, NC

$83K - $99K/yr

IT Project Manager The Town of Clayton is seeking applicants for an IT Project Manager for the Data ... * Assist in vendor selection, coordination, and performance management. * Promote project ...

GovernmentJobs.com

IT Project Manager

Clayton, NC · On-site

$83K - $99K/yr

IT Project Manager The Town of Clayton is seeking applicants for an IT Project Manager for the Data ... * Assist in vendor selection, coordination, and performance management. * Promote project ...

Integrated Resources INC

Lead IT Analyst

Raleigh, NC · On-site

Provide quality assurance oversight for system related issues (deviations, incidents, etc.) Assist in the development of IT Controls. Advise technical personnel and management on regulatory ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Raleigh, NC

It Assistant information

See Raleigh, NC salary details

$10

$22

$38

How much do it assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for it assistant in Raleigh, NC is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

Is it assistant a good career?

An IT Assistant role is a viable entry-level position in the technology field, involving tasks such as troubleshooting hardware and software issues, supporting users, and maintaining systems. It can lead to advanced IT careers with experience, certifications, and additional training. The job offers opportunities for skill development in areas like networking, security, and system administration.

What job makes $10,000 a month without a degree?

An IT Assistant typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech, such as software developers, cybersecurity specialists, or cloud engineers, often require technical skills and sometimes formal education or certifications but can reach or exceed that income level with experience. Most jobs paying this amount without a degree are in sales, entrepreneurship, or specialized trades, rather than entry-level IT roles.

What is the salary of an IT assistant?

The salary of an IT assistant typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced assistants with certifications or specialized skills can earn higher wages.

What is the role of an IT assistant?

An IT assistant provides technical support and troubleshooting for computer systems, software, and hardware within an organization. They may install, maintain, and update equipment, assist users with technical issues, and ensure network security, often using tools like ticketing systems and following standard procedures.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Raleigh, NC? The most popular types of It jobs in Raleigh, NC are:
What are popular job titles related to It Assistant jobs in Raleigh, NC? For It Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Raleigh, NC look for? The top searched job categories for It Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Assistant jobs? Cities near Raleigh, NC with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,831 per year, or $22 per hour.
IT Operations Intern

IT Operations Intern

MedPharm

Durham, NC • On-site

$13.50 - $18/hr

Other

Posted 28 days ago

Job description

Job Purpose:
The IT Operations Intern will support MedPharm’s Information Technology department during a 10–12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience in corporate IT operations including end-user support, asset management, IT documentation, and the design and execution of a self-directed project aligned with their professional interests. This role provides a meaningful opportunity for an aspiring IT professional to contribute directly to MedPharm’s technology environment while developing practical skills in a regulated life-sciences setting.
Summary of Key Responsibilities:
  • Provide first-line deskside and help desk support to MedPharm employees, including troubleshooting hardware, software, operating system, and connectivity issues across Windows and mobile environments.
  • Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation.
  • Create and update IT process documentation, standard operating procedures (SOPs), and knowledge base articles to improve team efficiency and ensure continuity.
  • Identify opportunities to streamline or improve existing IT workflows and propose solutions to the IT team.
  • Design, scope, and execute a self-directed internship project in an area of personal IT interest, with guidance from the Director of IT; present project outcomes to the team at the end of the internship.
  • Assist with onboarding and offboarding activities including account provisioning, equipment setup, and asset recovery.
  • Support IT team members with ad hoc requests and special projects as needed.
Required Qualifications and Skills:
  • Currently enrolled as a rising junior or senior at an accredited college or university, open to all majors.
  • Strong interest in Information Technology, computer systems, or related technical fields.
  • Basic familiarity with Windows operating systems, Microsoft 365 applications, and general networking concepts.
  • Strong analytical and problem-solving skills with a customer-service orientation.
  • Excellent written and verbal communication skills; ability to explain technical concepts clearly to non-technical users.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Eagerness to learn and a proactive, self-starter attitude.
  • Prior coursework or experience in IT, networking, computer science, or a related discipline is a plus.
Position Details:
Supervisory Responsibility:  ☐ Yes   ☒ No
Confidential Data:  ☒ Yes   ☐ No
Budgetary Responsibility:  ☐ Yes   ☒ No
Travel Requirements:  ☐ Yes   ☒ No
PHYSICAL DEMAND ANALYSIS
Work Environment:  Office environment with occasional visits to server room, data closets, and employee workstations throughout the facility.
Physical Summary:  Work is primarily sedentary (computer-based). Occasional walking between offices, light lifting of equipment, and deskside visits to employee workstations.
 

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