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It Assistant Jobs in Raleigh, NC (NOW HIRING)

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

Marmon

IT Site Administrator

Holly Springs, NC · On-site

Our IT Site Administrators serve as the essential on-site presence at each physical location. What ... * Assist central Infrastructure & Operations teams with maintenance, upgrades, patching, and ...

M&F Bank NC

IT Project Analyst

Durham, NC · On-site

In this role, you will lead internal IT projects, serve as a liaison between departments, and drive ... assistants and modern productivity tools. Company : An independent bank committed to meeting the ...

M&F Bank

IT Project Analyst

Durham, NC · On-site

Enthusiasm for AI assistants and modern productivity tools. Why Join M amp;F Bank? You'll become ... This is more than just an IT job -- it's an opportunity to help carry forward a 115-year legacy of ...

Big Lots

IT Systems Coordinator

Henderson, NC · On-site

Manage and assist with special projects as assigned. Assist IT Technical Services personnel in various roles as needed. Job Scope Essential Functions * Coordinate end-user computer operating system ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Create, modify, and maintain user accounts, permissions, and email access. * Assist with employee ... Maintain IT asset inventory and documentation. * Document incidents, solutions, and technical ...

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC · On-site

$13.25 - $17.75/hr

Work alongside the IT team in maintaining hardware and software systems * Assist with onboarding new employees, including setting up laptops, internal applications, and any other equipment needed ...

Litera

IT Systems Administrator

Raleigh, NC · Hybrid

Asset management of inventory and all IT related equipment * Assist with the rollout of new IT solutions What You'll Bring * 3+ years' experience supporting WindowsandMAC OS, Active Directory ...

Litera

IT Systems Administrator

Raleigh, NC · On-site

Asset management of inventory and all IT related equipment * Assist with the rollout of new IT solutions What You'll Bring * 3+ years' experience supporting Windows and MAC OS, Active Directory ...

WakeMed

IT Intern, Project Management

Raleigh, NC · On-site

$14.50 - $19.50/hr

What you'll do * Support IT project teams with coordination of timelines, deliverables, and project documentation * Assist with tracking project progress, updating status reports, and helping ...

DPR Construction

IT Field Engineer

Raleigh, NC · On-site

Interacts in-person, via telephone, email, IM, and web interface to assist users. * Analyzes ... Provides IT training during onboarding and provisions assets following established best practices.

NCSU

IT System Administrator

Raleigh, NC · On-site

Configure and administer secure data transmission software * Assist in planning and implementation ... Bachelor's degree in Information Technology, Computer Science, or a related discipline; or an ...

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Showing results 21-40

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Raleigh, NC

It Assistant information

See Raleigh, NC salary details

$10

$20

$34

How much do it assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it assistant in Raleigh, NC is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Raleigh, NC? The most popular types of It jobs in Raleigh, NC are:
What are popular job titles related to It Assistant jobs in Raleigh, NC? For It Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Raleigh, NC look for? The top searched job categories for It Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Assistant jobs? Cities near Raleigh, NC with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,834 per year, or $22 per hour.

IT Analyst

Mayne Pharma

Raleigh, NC • On-site

Full-time

Re-posted 7 days ago

Job description

Position Overview
This position is responsible for computer hardware and software installation and maintenance, Ethernet networking connectivity and troubleshooting, Active Directory support, MS office, Exchange, VOIP, Mobile device support and Helpdesk support.
Key Responsibilities Areas
  • Customer Service: Resolve end user issues and requests in a timely manner; diffuse stressful customer situations and oversee escalation and resolution of issues
  • Troubleshooting: Troubleshoot and resolve user desktop issues (hardware / software / access / security / business applications)
Specific Responsibilities
Responsibilities include, but are not limited to:
  • Support a wide range of technologies including PCs, laptops, servers, printers, network equipment, telephone system, cellular, copiers, wireless, and A/V equipment
  • Basic Active Directory knowledge; create user accounts, reset passwords, create groups etc.
  • Mobile device management and provisioning knowledge
  • Publish support documentation to assist staff with requests for information & provide staff training if required
  • Discuss, diagnose, and correct hardware/software/networking problems with end users
  • Perform needs analysis in conjunction with laboratory or office personnel with respect to hardware and software
  • Ability to present and deliver IT training material
  • Comfortable supporting Executive Leadership and Board Members
Key Competencies/Requirements
  • Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
  • Conflict Resolution: Bring substantial conflicts and disagreements into the open and attempt to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.
  • Customer Focus & Service: Treats the needs of clients and patients as a priority. Works to develop and communicate solutions that meet customer needs. Listens well and is considered a subject-matter to clients and providers.
  • Problem Solving: Build a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base and calling on other references and resources as necessary
  • Resilience: Rebounds from setbacks and adversity when facing difficult situations; handles crisis effectively and calmly and maintains positive attitude in face of adversity.
  • Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.
Preferred Qualifications
  • Associate or Bachelor's degree in MIS or Computer Science
  • High school diploma or equivalent with at least two years of IT experience required in lieu of degree
Physical Requirements
  • Position requires the capability to occasionally lift items in excess of 20 pounds
General Statement
Mayne Pharma is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Employment Type: Permanent

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