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It Assistant Jobs in Spring Lake, NC (NOW HIRING)

Assistant IT Support Lead

Fort Liberty, NC · On-site

$17.50 - $24/hr

Job Title Assistant IT Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today ...

Assistant IT Support Lead

Fort Liberty, NC · On-site

$17.50 - $24/hr

Job Title Assistant IT Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today ...

Information Technology

Fayetteville, NC · On-site

$16.50 - $22.50/hr

Overview Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you ...

Information Technology

Fayetteville, NC

$16.50 - $22.50/hr

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in ...

This is an entry-level professional who supports IT systems, troubleshoots technical issues, and assists with software and hardware maintenance. Assist users with technical problems, maintain network ...

This is an entry-level professional who supports IT systems, troubleshoots technical issues, and assists with software and hardware maintenance. Assist users with technical problems, maintain network ...

This is an entry-level professional who supports IT systems, troubleshoots technical issues, and assists with software and hardware maintenance. Assist users with technical problems, maintain network ...

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It Assistant information

See Spring Lake, NC salary details

$11

$22

$38

How much do it assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for it assistant in Spring Lake, NC is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.98 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.

What are the most commonly searched types of It jobs in Spring Lake, NC?

The most popular types of It jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for It Assistant jobs?

Cities near Spring Lake, NC with the most It Assistant job openings:

Infographic showing various It Assistant job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,042 per year, or $22.1 per hour.

Assistant IT Support Lead

MKS2 Technologies

Fort Liberty, NC

$125K - $130K/yr

Full-time

Re-posted 2 days ago


Job description

Assistant IT Support Lead

Location: Fort Bragg, NC
Clearance Required: Active Secret Clearance
Employment Type: Full-Time
Salary Range: $125,000 - $130,000 annually

Position Overview

MKS2 is seeking a highly qualified Assistant IT Support Lead to support cybersecurity operations, Risk Management Framework (RMF) compliance, vulnerability management, and information assurance programs for mission-critical Department of Defense systems. The Assistant IT Support Lead serves as a key member of the cybersecurity team responsible for maintaining system accreditation, administering RMF packages, supporting security assessments, and ensuring compliance with DoD cybersecurity requirements.

This position provides technical leadership in cybersecurity operations and works closely with the IT Support Lead, Information System Owners, Security Managers, and government stakeholders to maintain secure and compliant information systems.

Key Responsibilities
  • Support cybersecurity operations and RMF compliance efforts across enterprise IT environments.
  • Develop, maintain, and update RMF artifacts, including System Security Plans (SSPs), Plans of Action and Milestones (POA&Ms), security assessment documentation, and authorization packages.
  • Administer and manage DoD RMF packages within the Enterprise Mission Assurance Support Service (eMASS).
  • Conduct vulnerability assessments and security compliance reviews utilizing ACAS/Nessus and related cybersecurity tools.
  • Analyze security findings and develop remediation recommendations to reduce cyber risk.
  • Support continuous monitoring activities and security control assessments.
  • Assist in security architecture reviews and implementation of cybersecurity controls.
  • Support cybersecurity incident response activities, investigations, and documentation requirements.
  • Coordinate with system administrators, network engineers, and program stakeholders to ensure timely vulnerability remediation.
  • Monitor compliance with DoD cybersecurity regulations, RMF requirements, and applicable security directives.
  • Prepare reports, briefings, compliance documentation, and status updates for government leadership.
  • Support audits, inspections, accreditation efforts, and cybersecurity readiness reviews.
Required QualificationsEducation
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related technical field.
  • Associate degree plus five (5) years of relevant cybersecurity or IT experience may substitute for the bachelor's degree requirement.
Certifications
  • Current DoD Cyber Workforce Framework (DCWF) Information Systems Security Officer (ISSO) 722 qualification.
  • Intermediate or advanced cybersecurity certification such as:
    • CISSP (Certified Information Systems Security Professional)
    • CISM (Certified Information Security Manager)
    • Equivalent DoD-approved certification
  • Minimum of 20 Continuing Professional Development (CPD) hours annually.
  • Must meet all applicable DoD 8140.03 certification requirements at time of contract award.
Experience
  • Minimum two (2) years of experience managing DoD RMF authorization packages within eMASS.
  • Experience conducting ACAS/Nessus vulnerability scanning and analysis.
  • Experience developing and maintaining System Security Plans (SSPs), POA&Ms, security control documentation, and RMF artifacts.
  • Experience supporting cybersecurity compliance and accreditation efforts within DoD environments.
  • Familiarity with NIST RMF, security controls, continuous monitoring, and vulnerability management processes.
Clearance
  • Active Secret Security Clearance required.
Desired Qualifications
  • Experience supporting Department of Defense or Special Operations Forces IT environments.
  • Knowledge of cybersecurity engineering, system hardening, and secure system design principles.
  • Experience supporting Authority to Operate (ATO) and security accreditation activities.
  • Familiarity with Security Technical Implementation Guides (STIGs) and vulnerability remediation processes.
  • Experience participating in cybersecurity audits, inspections, and security assessments.
  • Knowledge of cloud security, virtualization technologies, and enterprise cybersecurity tools.
Knowledge, Skills, and Abilities
  • Strong understanding of DoD RMF processes, NIST cybersecurity standards, and federal compliance requirements.
  • Proficiency with eMASS administration and authorization package management.
  • Experience utilizing ACAS, Nessus, and related vulnerability assessment tools.
  • Ability to analyze cybersecurity risks and develop effective mitigation strategies.
  • Strong technical writing skills with the ability to create comprehensive RMF documentation.
  • Excellent communication and collaboration skills supporting multidisciplinary technical teams.
  • Ability to manage multiple projects and priorities within a dynamic operational environment.
Work Environment
  • Located at Fort Bragg, North Carolina supporting mission-critical government information systems.
  • May require occasional after-hours support during cybersecurity incidents, accreditation activities, or operational requirements.
  • Collaborative work environment supporting cybersecurity, network, and systems administration teams.
Why Join MKS2

At MKS2, we provide innovative cybersecurity and IT solutions that support the warfighter and critical national security missions. Our professionals work alongside government and military partners to ensure secure, reliable, and compliant information systems across demanding operational environments.

Salary Range: $125,000 - $130,000 annually
Location: Fort Bragg, NC
Security Clearance: Active Secret Clearance Required
Mission Area: Cybersecurity, RMF Compliance, and Information Assurance Support