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It Assistant Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Imaging Technology Assistant

Raleigh, NC · On-site

$36K - $36K/yr

As an Imaging Tech Assistant, you'll be the go-to support for our imaging team. You'll help set up ... For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School ...

WakeMed

Imaging Technology Assistant

Raleigh, NC · On-site

$36K - $36K/yr

As an Imaging Tech Assistant, you'll be the go-to support for our imaging team. You'll help set up ... For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School ...

WakeMed

Imaging Technology Assistant

Raleigh, NC · On-site

$33K - $33K/yr

As an Imaging Tech Assistant, you'll be the go-to support for our imaging team. You'll help set up ... For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School ...

WakeMed

Imaging Technology Assistant

Cary, NC · On-site

$36K - $37K/yr

As an Imaging Tech Assistant, you'll be the go-to support for our imaging team. You'll help set up ... For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School ...

Cardinal Points Imaging

Tech Assistant - PRN

Raleigh, NC · On-site

$36K - $36K/yr

... an experienced Tech Assistant for a PRN position at our outpatient imaging center located in ... Knowledge of computer applications, including information and billing systems, keyboard input ...

NV5

IT Analyst

Cary, NC · On-site

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position.

NV5

IT Analyst

Cary, NC

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position.

NV5

IT Analyst

Cary, NC

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position ...

PHARPOINT RESEARCH INC

IT Intern

Durham, NC

$13.50 - $18/hr

... t. Responsibilities include: supporting help desk triage, control and inventory of IT assets ... Monitor all internal information systems and assist in required maintenance. * Comply with ...

PharPoint Research, Inc

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... t. Responsibilities include: supporting help desk triage, control and inventory of IT assets ... Monitor all internal information systems and assist in required maintenance. * Comply with ...

Pharpoint Research

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... t. Responsibilities include: supporting help desk triage, control and inventory of IT assets ... Monitor all internal information systems and assist in required maintenance. * Comply with ...

Abrigo

IT Services Administrator

Raleigh, NC · On-site

Communicate and assist with external vendor relations to evaluate, test, implement, and configure new solutions and tools * Train and mentor IT Service Specialist(s) on IT fundamentals and knowledge ...

Sageworks

IT Services Administrator

Raleigh, NC

Communicate and assist with external vendor relations to evaluate, test, implement, and configure new solutions and tools * Train and mentor IT Service Specialist(s) on IT fundamentals and knowledge ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Raleigh, NC

It Assistant information

See Raleigh, NC salary details

$10

$20

$34

How much do it assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it assistant in Raleigh, NC is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Raleigh, NC? The most popular types of It jobs in Raleigh, NC are:
What are popular job titles related to It Assistant jobs in Raleigh, NC? For It Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Raleigh, NC look for? The top searched job categories for It Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Assistant jobs? Cities near Raleigh, NC with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,834 per year, or $22 per hour.

Media and Technology Assistant

North Carolina Jobs

Raleigh, NC • On-site

$36K - $42K/yr

Full-time

Re-posted 14 days ago

Job description

Asheville City Schools Job Description

Job Title: Media and Technology Assistant

Job Status: Full-Time/11-Month

Location: Central Office 

Contact: Matt.Whiteside@acsgmail.net

MEDIA AND TECHNOLOGY ASSISTANT 

Salary Grade NC06 

NATURE OF WORK 

An employee in this class performs tasks to aid in the ongoing support of teachers and students using the school libraries and computers. The employee provides support to the school Media Coordinator in library processes such as shelving books, book checkout, inventory management, clerical duties, as well as technology hardware and software support for faculty, staff, and students. Tasks include troubleshooting problems such as logging on to computer systems, password assistance, printing malfunctions, and responding to routine error messages. In some cases, the employee will research appropriate manuals to find answers. District technology staff will provide training and support to the Media and Technology Assistant. 

ILLUSTRATIVE EXAMPLES OF WORK 

  • Label devices, carts, and books 

  • Shelve books 

  • Assist students with circulation 

  • Assist with student technology use 

  • Assist with lessons in the school library 

  • Inventory 

  • Clerical support 

  • Make copies 

  • Ensure equipment is working properly 

  • Provide timely resolution of computer problems by providing solutions or referrals

  • Install and configure software 

  • Communicate with users to troubleshoot and determine needs 

  • Communicate with the appropriate technical staff 

  • Work collaboratively with media and technology staff 

  • Maintain accurate records 

  • Prioritize technology help requests within a ticket system 

  • Document work within a ticket system 

  • Other technology duties as assigned by the IT Director or the Senior Network Administrator 

KNOWLEDGE, SKILLS, AND ABILITIES 

  • General knowledge of computers and libraries 

  • Ability to communicate with users to determine the nature of problems 

  • Ability to communicate effectively with users who may not be adept at clarifying problem situations 

  • Ability to assist users with applications 

  • Ability to establish and maintain effective working relationships 

  • Ability to comprehend the purpose of teacher-designed strategies as a fulfillment of the instructional objectives 

  • Ability to solve most minor problems independently 

SUGGESTED TRAINING AND EXPERIENCE

  • Graduation from high school and two years of experience in the use of computers

  • An equivalent combination of training and experience that provides the required knowledge, skills, and abilities for the position. 

REPORTS TO 

  • District Director of Instructional Technology and Media Services



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About North Carolina Jobs

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North Carolina Jobs is a public sector organization based in Raleigh, NC, US. Since its establishment, it has been dutifully serving the community by functioning as a comprehensive platform for job listings and career development resources in the state of North Carolina. Its core mission is to enhance the state's workforce by connecting its residents with employers throughout the region, aiming to foster growth and prosperity in the community by stimulating the local economy.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

Year founded

1989

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