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Issues Management Jobs (NOW HIRING)

MUFG

Issues Management - Validation, VP

Tempe, AZ · Hybrid

In this role you will focus on reviewing issues that are identified by management, second line of defense, and third line of defense. Responsibilities include verifying the adequacy of the issues ...

MUFG

Issues Management - Validation, VP

Tampa, FL · Hybrid

In this role you will focus on reviewing issues that are identified by management, second line of defense, and third line of defense. Responsibilities include verifying the adequacy of the issues ...

Allstate

Lead Consultant, Media and Issues Management

IL · Remote

$80K - $124K/yr

We are seeking a Lead Consultant for Media and Issues Management who will be responsible for crisis and issues communications for the western half of the country. The ideal candidate will have ...

The Pennsylvania State University

Developing and implementing an issues management strategy that proactively identifies challenges on a local, regional, national, or global scale and can potentially impact the University or its ...

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How much do issues management jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for issues management in the United States is $57.95, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $67.79 per hour, depending on experience, location, and employer.

What is the difference between Issues Management vs Risk Analyst?

AspectIssues ManagementRisk Analyst
Primary FocusIdentifying, managing, and resolving current issues affecting projects or operationsAssessing and analyzing potential future risks to prevent problems
Skills & CertificationsCommunication, problem-solving, stakeholder management; certifications like PMP or CAPMData analysis, risk assessment, statistical skills; certifications like PMI-RMP or FRM
Work EnvironmentCorporate, project teams, crisis management settingsFinancial institutions, consulting firms, corporate risk departments

Issues Management focuses on handling existing problems to minimize impact, while Risk Analysts proactively identify and evaluate potential future risks. Both roles require analytical skills and certifications, but their core objectives differ: immediate resolution versus future prevention.

What are the key skills and qualifications needed to thrive in issues management, and why are they important?

To excel in Issues Management, you need strong analytical skills, crisis communication abilities, and experience in public relations or corporate communications, often supported by a relevant degree. Familiarity with media monitoring tools, social listening platforms, and content management systems is commonly required. Exceptional problem-solving, strategic thinking, and interpersonal skills help professionals anticipate, address, and resolve sensitive issues efficiently. These competencies are vital to protecting an organization's reputation and ensuring timely, effective responses to emerging challenges.

What is issues management?

Issues management is the process of identifying, monitoring, and addressing concerns that could affect an organization’s reputation, operations, or objectives. Professionals in this field proactively detect emerging issues, assess their potential impact, and develop strategies to mitigate negative effects. This often involves coordinating communication, engaging stakeholders, and implementing crisis plans to protect the organization’s interests.

What are some typical challenges faced by professionals in issues management, and how can they be effectively addressed?

Issues Management professionals often encounter challenges such as rapidly evolving situations, high-pressure decision-making, and the need to coordinate responses across multiple departments. Balancing transparency with confidentiality and ensuring consistent messaging can also be demanding. To address these challenges, it is essential to maintain clear communication channels, stay updated on emerging trends, and develop strong relationships with key stakeholders. Leveraging collaborative tools and regular scenario planning can further enhance the team's ability to respond effectively.
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Issues Management jobs near you
Infographic showing various Issues Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $120,531 per year, or $57.9 per hour.

Director, Issues Management

Global Payments

Alpharetta, GA • On-site

Full-time

Posted 9 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Director, Risk & Compliance to join our ever-evolving Risk & Compliance Team and help shape the future of global commerce. In this role, you will drive the strategies, frameworks and governance that protect our business, clients and partners while enabling sustainable growth across a complex global payments landscape. Your leadership will help strengthen compliance, operational resilience and risk management practices, ensuring Global Payments continues to innovate with confidence and integrity. Working with senior leaders across the organization, you will influence critical business decisions, identify emerging risks and opportunities, and help create a secure, compliant and resilient foundation that supports our mission to power commerce worldwide.

What you'll own
  • Lead the evolution of enterprise risk and compliance programs, ensuring the organization remains resilient, compliant and well-positioned to navigate regulatory change while supporting strategic business growth.
  • Shape risk-informed decision-making across the business, delivering insights, governance reporting and recommendations that help executives balance opportunity, risk and long-term value creation.
  • Strengthen operational resilience and business continuity capabilities, driving preparedness strategies that minimize disruption, protect clients and safeguard business performance during critical events.
  • Champion a culture of accountability and ethical conduct, influencing leaders and teams to proactively manage risk, maintain regulatory compliance and uphold the highest standards of integrity.
  • Drive continuous improvement across risk, audit and assurance processes, identifying emerging threats, closing control gaps and enhancing organizational effectiveness to protect our people, assets and reputation.
What you'll bring
  • Significant experience leading enterprise risk, compliance, governance or operational risk programs within a complex, highly regulated organization.
  • Proven success influencing senior leaders and stakeholders to drive risk-based decisions, strengthen controls and deliver measurable business outcomes.
  • Deep knowledge of regulatory compliance, risk management frameworks, audit practices and business continuity principles.
  • Strong analytical and strategic thinking skills, with the ability to translate complex data, risks and regulatory requirements into actionable business recommendations.
  • Demonstrated ability to lead, develop and empower high-performing teams while fostering a culture of ownership, accountability and continuous improvement.
It's a bonus if you have
  • Experience within the payments, financial services or technology industries.
  • Advanced degree in a related field or relevant professional risk, compliance or governance certification.
  • Track record of leading enterprise-wide transformation initiatives that enhanced compliance effectiveness, operational resilience or risk maturity.
About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

    Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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