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Issues Management Jobs (NOW HIRING)

RIVIDIUM

Risk & Issue Manager

Alexandria, VA · Hybrid

This role supports Program Management and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Manages PWS C.5.1 risk and issue framework; maintains risk ...

RiVidium, Inc

Risk & Issue Manager

Alexandria, VA · On-site

This role supports Program Management and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Manages PWS C.5.1 risk and issue framework; maintains risk ...

PSECU

Consumer Loan Issuing Manager

Harrisburg, PA · On-site

Also, responsible for testing updates in the test and production environment and reporting issues promptly. * Employee Management: Manages unit employees, including hiring, training, developing ...

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Issues Management information

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$13

$57

$104

How much do issues management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for issues management in the United States is $57.95, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $67.79 per hour, depending on experience, location, and employer.

What is the difference between Issues Management vs Risk Analyst?

AspectIssues ManagementRisk Analyst
Primary FocusIdentifying, managing, and resolving current issues affecting projects or operationsAssessing and analyzing potential future risks to prevent problems
Skills & CertificationsCommunication, problem-solving, stakeholder management; certifications like PMP or CAPMData analysis, risk assessment, statistical skills; certifications like PMI-RMP or FRM
Work EnvironmentCorporate, project teams, crisis management settingsFinancial institutions, consulting firms, corporate risk departments

Issues Management focuses on handling existing problems to minimize impact, while Risk Analysts proactively identify and evaluate potential future risks. Both roles require analytical skills and certifications, but their core objectives differ: immediate resolution versus future prevention.

What are the key skills and qualifications needed to thrive in Issues Management, and why are they important?

To excel in Issues Management, you need strong analytical skills, crisis communication abilities, and experience in public relations or corporate communications, often supported by a relevant degree. Familiarity with media monitoring tools, social listening platforms, and content management systems is commonly required. Exceptional problem-solving, strategic thinking, and interpersonal skills help professionals anticipate, address, and resolve sensitive issues efficiently. These competencies are vital to protecting an organization's reputation and ensuring timely, effective responses to emerging challenges.

What is issues management?

Issues management is the process of identifying, monitoring, and addressing concerns that could affect an organization’s reputation, operations, or objectives. Professionals in this field proactively detect emerging issues, assess their potential impact, and develop strategies to mitigate negative effects. This often involves coordinating communication, engaging stakeholders, and implementing crisis plans to protect the organization’s interests.

What are some typical challenges faced by professionals in Issues Management, and how can they be effectively addressed?

Issues Management professionals often encounter challenges such as rapidly evolving situations, high-pressure decision-making, and the need to coordinate responses across multiple departments. Balancing transparency with confidentiality and ensuring consistent messaging can also be demanding. To address these challenges, it is essential to maintain clear communication channels, stay updated on emerging trends, and develop strong relationships with key stakeholders. Leveraging collaborative tools and regular scenario planning can further enhance the team's ability to respond effectively.
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What cities are hiring for Issues Management jobs? Cities with the most Issues Management job openings:
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Issues Management jobs near you
Infographic showing various Issues Management job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $120,531 per year, or $57.9 per hour.
Account Supervisor - Crisis and Issues Management

Account Supervisor - Crisis and Issues Management

DKC

New York, NY

$80K - $100K/yr

Full-time

Posted 8 days ago

Job description

LOOKING FOR SOMETHING NEW?
DKC is a full-service public relations, marketing, and government affairs firm and one of the top ten independent PR agencies in the U.S. Based in New York City. With offices in Los Angeles & San Francisco, DKC’s services include strategic counsel and planning, public relations, thought leadership, data analytics and creative services. Client success is our only benchmark, and we expect to be judged on what we achieve, not just what we promise. We are in the business of enhancing reputation, building credibility, and increasing awareness by generating news value in everything we do.
For more than three decades, DKC has been at the forefront of communications agencies, attracting the best and the brightest talent from around the country. Currently, we are searching for a trailblazing Account Supervisor – Crisis & Issues Management based in New York who is ready to take their career to the next level.
The Account Supervisor – Crisis & Issues Management will play a pivotal role in guiding clients through reputation-sensitive situations, crisis events, and ongoing risk management. This position requires a strategic thinker with a hands-on approach to managing client relationships, crafting and executing crisis communications strategies, and providing counsel on mitigating risks and responding to public issues. The ideal candidate will have experience in managing high-pressure situations, leading cross-functional teams, and delivering clear, concise communication under tight deadlines.
Key Responsibilities:

  • Crisis Communication Strategy: Lead and develop crisis communication plans for clients, including media statements, Q&As, and stakeholder messaging.
  • Client Management: Serve as the day-to-day lead for clients facing complex crisis situations, providing strategic counsel and guidance.
  • Media Relations: Work closely with media to handle crisis response, conduct outreach, and manage inquiries.
  • Monitoring & Reporting: Oversee issues monitoring and reporting to track emerging issues that could affect client reputation.
  • Internal Collaboration: Partner with internal teams (social media, digital, legal, and executives) to develop integrated crisis communications responses.
  • Training & Preparedness: Assist in the development and facilitation of media training, crisis simulations, and internal readiness programs for clients.
  • Risk Assessment: Identify and assess potential reputational risks and develop proactive solutions to mitigate them.
  • Team Leadership: Mentor and provide guidance to junior team members while collaborating with senior leadership to drive account strategy.

Qualifications:
  • 5+ years of PR agency experience, with a strong focus on crisis and issues management, media relations, and reputation management.
  • Proven ability to manage high-pressure situations and provide clear, decisive counsel in real-time.
  • Strong written and verbal communication skills with the ability to craft compelling narratives under tight deadlines.
  • Ability to develop and implement crisis communication plans, including risk assessments, stakeholder messaging, and media strategies.
  • Experience working with senior executives and cross-functional teams to navigate complex challenges.
  • Media training experience and familiarity with crisis simulation exercises is a plus.
  • Strong organizational and project management skills, with the ability to manage multiple clients and deadlines simultaneously.
  • Ability to work independently, with a strategic mindset and attention to detail.

Preferred Skills:
  • A deep understanding of crisis communications principles, including reputational risk, social media management, and government affairs.
  • Familiarity with crisis communication tools and media monitoring platforms.

The salary range for this role is commensurate with experience: $80k - $100k.
At DKC, we celebrate diversity and are committed to creating an inclusive environment for all employees.
We are proud to be an equal opportunity employer and value diversity at our agency. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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