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Issues Management Jobs (NOW HIRING)

Control & Issue Management: -Ensure appropriate controls are identified for material risks and that clear ownership is embedded with the right business teams. -Establish and maintain a consistent ...

... Issue Management: -Ensure appropriate controls are identified for material risks and that clear ownership is embedded with the right business teams. -Establish and maintain a consistent controls and ...

Experience performing issues management across multiple departments - 5 years * Experience creating and executing implementation plans - 5 years * Experience in delivering excellent verbal and ...

Director, Compliance Risk

Irvine, CA · On-site +1

$145K - $195K/yr

Issues Management & Remediation * Own the governance and execution of the compliance issues management lifecycle, including identification, root cause analysis, remediation planning, validation, and ...

Director, Compliance Risk

Teaneck, NJ · On-site +1

$145K - $195K/yr

Issues Management & Remediation * Own the governance and execution of the compliance issues management lifecycle, including identification, root cause analysis, remediation planning, validation, and ...

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Issues Management information

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$13

$57

$104

How much do issues management jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for issues management in the United States is $57.95, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $67.79 per hour, depending on experience, location, and employer.

What is the difference between Issues Management vs Risk Analyst?

AspectIssues ManagementRisk Analyst
Primary FocusIdentifying, managing, and resolving current issues affecting projects or operationsAssessing and analyzing potential future risks to prevent problems
Skills & CertificationsCommunication, problem-solving, stakeholder management; certifications like PMP or CAPMData analysis, risk assessment, statistical skills; certifications like PMI-RMP or FRM
Work EnvironmentCorporate, project teams, crisis management settingsFinancial institutions, consulting firms, corporate risk departments

Issues Management focuses on handling existing problems to minimize impact, while Risk Analysts proactively identify and evaluate potential future risks. Both roles require analytical skills and certifications, but their core objectives differ: immediate resolution versus future prevention.

What are the key skills and qualifications needed to thrive in Issues Management, and why are they important?

To excel in Issues Management, you need strong analytical skills, crisis communication abilities, and experience in public relations or corporate communications, often supported by a relevant degree. Familiarity with media monitoring tools, social listening platforms, and content management systems is commonly required. Exceptional problem-solving, strategic thinking, and interpersonal skills help professionals anticipate, address, and resolve sensitive issues efficiently. These competencies are vital to protecting an organization's reputation and ensuring timely, effective responses to emerging challenges.

Which are examples of issues management work?

Issues management work involves identifying, analyzing, and addressing potential or existing problems that could impact an organization’s reputation or operations. This includes monitoring media and social channels, developing response strategies, and coordinating communication efforts to mitigate risks and resolve conflicts promptly.

What does issues management do?

Issues management involves identifying, analyzing, and addressing potential or existing problems that could impact an organization’s reputation, operations, or stakeholders. Professionals in this field develop strategies to mitigate risks, communicate effectively during crises, and ensure the organization maintains a positive public image. Strong communication skills and familiarity with crisis management tools are often essential for success in this role.

What jobs pay 4000 a week without a degree?

In issues management or related roles, high-paying positions often require extensive experience, strong communication skills, and industry knowledge rather than formal degrees. Jobs such as crisis communication consultants, senior risk managers, or corporate communication directors can reach or exceed $4,000 weekly, especially in large organizations or consulting firms. These roles typically demand certifications, specialized training, or proven expertise in the field.

What is the 3 month rule for jobs?

In issues management roles, the 3 month rule often refers to the expectation that new employees or team members should demonstrate progress or resolve issues within the first three months of employment. It is also used to evaluate the effectiveness of initial training and onboarding processes, ensuring that issues are addressed promptly and responsibilities are understood early in the job. This timeframe helps organizations assess performance and integration into the team.

What is issues management?

Issues management is the process of identifying, monitoring, and addressing concerns that could affect an organization’s reputation, operations, or objectives. Professionals in this field proactively detect emerging issues, assess their potential impact, and develop strategies to mitigate negative effects. This often involves coordinating communication, engaging stakeholders, and implementing crisis plans to protect the organization’s interests.

What are some typical challenges faced by professionals in Issues Management, and how can they be effectively addressed?

Issues Management professionals often encounter challenges such as rapidly evolving situations, high-pressure decision-making, and the need to coordinate responses across multiple departments. Balancing transparency with confidentiality and ensuring consistent messaging can also be demanding. To address these challenges, it is essential to maintain clear communication channels, stay updated on emerging trends, and develop strong relationships with key stakeholders. Leveraging collaborative tools and regular scenario planning can further enhance the team's ability to respond effectively.
More about Issues Management jobs
What cities are hiring for Issues Management jobs? Cities with the most Issues Management job openings:
What states have the most Issues Management jobs? States with the most job openings for Issues Management jobs include:
Infographic showing various Issues Management job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $120,531 per year, or $57.9 per hour.
Director, Risk Management

Director, Risk Management

MasterCard

Purchase, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Risk ManagementOverview:
The Core Payments Strategy & Execution team tackles critical strategic opportunities and challenges across Mastercard's most foundational business. This role is suited for a senior risk leader with a passion for payments, innovation, and operating at enterprise scale.
Mastercard powers an inclusive, digital economy that makes transactions safe, simple, smart, and accessible for everyone, everywhere. Through secure data, trusted networks, and strong partnerships, we help individuals, businesses, financial institutions, and governments realize their greatest potential. Our Decency Quotient (DQ) shapes how we operate-guiding a culture of inclusion, collaboration, and integrity that enables better decisions, stronger innovation, and better outcomes.
Role Description:
The Director, Risk Management - Core Payments is a senior risk leader responsible for supporting the design, execution, and continuously strengthening the risk management framework supporting Mastercard's Core Payments business. This role partners closely with business leadership and the second and third lines of defense to anticipate, mitigate, and remediate risk while enabling responsible growth.
This position requires deep expertise in enterprise risk management, regulatory environments, and operational resilience, combined with strong leadership, execution discipline, and stakeholder influence.
Key Responsibilities:
Risk Strategy & Framework:
-Support the design, implementation, and ongoing enhancement of risk policies, standards, and procedures aligned with Core Payments objectives.
-Enable proactive and effective risk management across Core Payments to ensure business activities align with enterprise risk frameworks, regulatory expectations, and internal standards.
Risk Identification & Monitoring:
-Enable Core Payments teams to identify, assess, and manage their risks through structured guidance, frameworks, and decision support.
-Translate enterprise risk expectations into practical, business relevant guardrails that support product delivery and operational execution.
-Conduct horizon scanning to proactively identify emerging, evolving, and systemic risks.
-Facilitate and/or lead scenario analysis and stress testing to assess potential business impact and inform decision-making.
Control & Issue Management:
-Ensure appropriate controls are identified for material risks and that clear ownership is embedded with the right business teams.
-Establish and maintain a consistent controls and issues management approach that links control effectiveness, audit outcomes, and regulatory expectations.
-Drive sustainable remediation of control deficiencies, audit findings, and regulatory issues through robust, root cause focused action plans.
Audit & Compliance Oversight:
-Act as a trusted key liaison for internal audits and regulatory interactions impacting Core Payments.
-Ensure timely, effective, and sustainable closure of audit and regulatory findings.
Execution & Change Leadership:
-Drive cross-functional initiatives to identify risks, strengthen controls and remediate control gaps, and embedding compliance into operating processes.
-Participate in key governance forums to advise on risk implications of new products, changes, and strategic initiatives.
-Champion risk management best practices embedded into day-to-day operating models.
Culture & Leadership:
-Promote a strong risk culture that balances innovation, growth, and control through influence, coaching, and thought leadership.
-Empower integration of risk considerations into product development, change management, and strategic initiatives.
-Act as a role model for collaboration, accountability, and Mastercard values.
All About You:
Proven experience leading enterprise risk management for a complex, global organization.
Strong understanding of regulatory requirements, compliance frameworks, and ongoing monitoring practices.
Deep expertise in risk identification, assessment, mitigation, and operational resilience.
Extensive knowledge of the payments industry and/or digital financial products.
Demonstrated ability to influence senior executives and translate complex risk concepts into clear, actionable insights.
Highly collaborative, proactive, and effective in managing multiple priorities in a fast-paced environment.
Trusted leader who fosters an inclusive, high-performance culture aligned with the Mastercard Way.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $163,000 - $269,000 USD