Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Issues Management * Event Investigation - TROTS (The Rest of the Story) * Management Assessments and Integrated Assessment Schedule * Lessons learned / Operating Experience * Performance indicators ...
Owns customer issue management and escalation, serving as main coordination point with customers TECHNICAL CAPABILITIES * Project Communications (Advanced): Demonstrates the uppermost levels of ...
Owns customer issue management and escalation, serving as main coordination point with customers TECHNICAL CAPABILITIES * Project Communications (Advanced): Demonstrates the uppermost levels of ...
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Mgr, Digital Order Management
Brentwood, TN · On-site
$18.50 - $24.50/hr
Exception & Issue Management * Monitor orders for exceptions (e.g., errors, delays), proactively resolve issues, and coordinate escalations to restore service and maintain customer satisfaction.
New
Mgr, Digital Order Management
Brentwood, TN · On-site
$18.50 - $24.50/hr
Exception & Issue Management * Monitor orders for exceptions (e.g., errors, delays), proactively resolve issues, and coordinate escalations to restore service and maintain customer satisfaction.
New
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
Collaborate closely with district quality management to ensure consistent implementation across the company. Coordinate and perform causal analysis investigations on project-related issues.
US_Contact Center Customer Service: Complex Issues & Analysis Entry Professional
Alamo, TN · On-site
$15.25 - $20.50/hr
The position reports to the Customer Success Manager at the Alamo, TN facility. Typical duties ... Appropriately escalate issues for resolution where applicable. Required Qualifications: Bachelor ...
US_Contact Center Customer Service: Complex Issues & Analysis Entry Professional
Alamo, TN · On-site
$15.25 - $20.50/hr
The position reports to the Customer Success Manager at the Alamo, TN facility. Typical duties ... Appropriately escalate issues for resolution where applicable. Required Qualifications: Bachelor ...
Scientific Research Project Manager
Nashville, TN · On-site +1
$69K - $88K/yr
Demonstrates comprehensive understanding in developing and communicating appropriate project documentation, including project overview, scope, team structure, status reports, issues management ...
Scientific Research Project Manager
Nashville, TN · On-site +1
$69K - $88K/yr
Demonstrates comprehensive understanding in developing and communicating appropriate project documentation, including project overview, scope, team structure, status reports, issues management ...
Communications Technician - Emergency Management Agency
Murfreesboro, TN · On-site
$54K - $57K/yr
Monitor diagnostics and proactively address equipment performance issues * Manage communications inventory, asset tracking, issuance, recovery, and disposal * Assist with communications ...
Communications Technician - Emergency Management Agency
Murfreesboro, TN · On-site
$54K - $57K/yr
Monitor diagnostics and proactively address equipment performance issues * Manage communications inventory, asset tracking, issuance, recovery, and disposal * Assist with communications ...
Communications Technician - Emergency Management Agency
Murfreesboro, TN · On-site
$54K - $57K/yr
Monitor diagnostics and proactively address equipment performance issues * Manage communications inventory, asset tracking, issuance, recovery, and disposal * Assist with communications ...
Communications Technician - Emergency Management Agency
Murfreesboro, TN · On-site
$54K - $57K/yr
Monitor diagnostics and proactively address equipment performance issues * Manage communications inventory, asset tracking, issuance, recovery, and disposal * Assist with communications ...
Executive Assistant
Nashville, TN · On-site
This is a known systems issue we are working on fixing. Position Summary: The Executive Assistant position will provide high-level communication support, project management, and organizational ...
Executive Assistant
Nashville, TN · On-site
This is a known systems issue we are working on fixing. Position Summary: The Executive Assistant position will provide high-level communication support, project management, and organizational ...
IT Help Desk Analyst
Franklin, TN · On-site
Store Operations - store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and ...
IT Help Desk Analyst
Franklin, TN · On-site
Store Operations - store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and ...
Store Operations - store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and ...
Quick apply
Store Operations - store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and ...
Audit Manager
Nashville, TN · On-site
$100K - $131K/yr
Issue Management: Validate findings, agree action plans and owners, set remediation timelines; track and verify corrective actions. * Governance & Independence: Maintain independence and ethics ...
Quick apply
Audit Manager
Nashville, TN · On-site
$100K - $131K/yr
Issue Management: Validate findings, agree action plans and owners, set remediation timelines; track and verify corrective actions. * Governance & Independence: Maintain independence and ethics ...
Program Coordinator
Memphis, TN · On-site
$18 - $20/hr
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Program Coordinator
Memphis, TN · On-site
$18 - $20/hr
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Program Coordinator
Memphis, TN · On-site
$18 - $20/hr
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Quick apply
Program Coordinator
Memphis, TN · On-site
$18 - $20/hr
Assure that each home is meeting with all staff every month to discuss issues related to overall management of assigned homes, including but not limited to safety from harm, home maintenance, person ...
Issues Management information
What is the difference between Issues Management vs Risk Analyst?
| Aspect | Issues Management | Risk Analyst |
|---|---|---|
| Primary Focus | Identifying, managing, and resolving current issues affecting projects or operations | Assessing and analyzing potential future risks to prevent problems |
| Skills & Certifications | Communication, problem-solving, stakeholder management; certifications like PMP or CAPM | Data analysis, risk assessment, statistical skills; certifications like PMI-RMP or FRM |
| Work Environment | Corporate, project teams, crisis management settings | Financial institutions, consulting firms, corporate risk departments |
Issues Management focuses on handling existing problems to minimize impact, while Risk Analysts proactively identify and evaluate potential future risks. Both roles require analytical skills and certifications, but their core objectives differ: immediate resolution versus future prevention.
What are the key skills and qualifications needed to thrive in Issues Management, and why are they important?
Which are examples of issues management work?
What does issues management do?
What jobs pay 4000 a week without a degree?
What is the 3 month rule for jobs?
What is issues management?
What are some typical challenges faced by professionals in Issues Management, and how can they be effectively addressed?

Full-time
Posted yesterday
Job description
Longenecker & Associates (L&A), a Geosyntec Company, is a trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE's nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. We are seeking a motivated Performance Assurance Specialist to contribute to our mission supporting our work at UCOR in Oak Ridge, TN.
Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.
We invest in our people. Each employee is unique, and your career at Geosyntec will be too. We offer competitive pay and benefits, and well-being programs to support you and your family.
To Learn More Visit: http://www.geosyntec.com/careers/.
Essential Duties and Responsibilities
The Performance Assurance & Improvement Specialist will work under the direction of the Contract and Performance Assurance Manager, support effective and efficient implementation of the Performance Assurance programs as described in UCOR Contractor Assurance Program Description (in response to DOE O 226.1B); and drive mission focused continuous improvement initiatives in selected program areas.
The role of a Performance Assurance & Improvement Specialist will include:
- Programmatic development, improvement and implementation of Performance Assurance areas:
- Issues Management
- Event Investigation - TROTS (The Rest of the Story)
- Management Assessments and Integrated Assessment Schedule
- Lessons learned / Operating Experience
- Performance indicators and metrics
- The PA&I specialist will be responsible for processing issues in the issues management system;
- The PA&I specialist will be responsible for analyzing the issues management data;
- The PA&I specialist will be responsible for routine reporting and communication with other organizations;
- The PA&I specialist will be responsible for supporting or leading Apparent Cause or Root Cause Analyses;
- The PA&I specialist will conduct training on the Performance Assurance procedures and processes;
- The PA&I specialist will Identify, analyze and effectively communicate issues and opportunities for improvement from multiple sources, e.g., observations, oversight activities, performance data, metrics, indicators, trends, causal analyses, event investigations; and
- The PA&I specialist will need to collaborate with other team members, and across all organization and management levels to develop this role and execute responsivities commensurate with business needs and experience.
Education and Licensure
- Bachelors degree in relevant field. (required)
Skills, Experience and Qualifications
- At least 2 years of relevant experience; or equivalent combination of education and experience. (required)
- Prior experience in performance assurance and/or contractor assurance related area.
- Due to federal contract security requirements, this position requires U.S. Citizenship. (required)
- Due to federal contract security requirements, candidates must be able to successfully pass a federal background investigation to secure and maintain DOE Q security clearance.
- Health & Safety training, medical monitoring, and client-driven drug and background testing. (required)
Please note that marijuana remains a Schedule III controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law.
PREFERRED QUALIFICATIONS & LOCATION DETAILS:
- Previous experience with nuclear or highly regulated / high hazard programs including experience with corrective action and Quality Assurance systems, Department of Energy, Department of Defense, Commercial Nuclear Power
- Trained/certified Causal Analysis
- Experience in the Department of Energy environment, and an understanding and knowledge of DOE Order 226.1 and other applicable DOE directives.
- Trained/certified in LEAN or LEAN Six Sigma (preferably to Green Belt or higher)
- Knowledge of environmental remediation and waste management projects
- Experience using software application for Issues Management, Corrective Actions, etc.
- UCOR - Oak Ridge, TN.
- Onsite position
- 4/10 Schedule
#LI-BG1
#LI-Onsite
About Geosyntec Consultants
Sourced by ZipRecruiter
Industry
Environmental quality programs administration
Company size
1,001 - 5,000 Employees
Headquarters location
Boca Raton, FL, US
Year founded
1983