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International Customer Service Manager Jobs (NOW HIRING)

Compass Group

CUSTOMER SERVICE MANAGER

Garner, NC · On-site

$55K - $65K/yr

CUSTOMER SERVICE MANAGER Shift: Monday - Friday 5:00 AM to 3:00 PM Salary: $55,000 - $65,000 ESFM ... International Facility Management Association (IFMA), and a Platinum Corporate Member of the ...

Hobby Lobby Careers

Customer Service Manager

Seabrook, NH

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Kansas City, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Bay Shore, NY · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Sila Services

Customer Service Manager

Beltsville, MD · On-site

$70K - $80K/yr

$70,000 - $80,000 a year Customer Service Manager Sila Heating & Air Conditioning - Beltsville, MD Lead a Team That Delivers Exceptional Customer Experiences At Sila, we believe great service starts ...

Cognier Inc

Customer Service Manager

Tacoma, WA · Remote

Cognier Inc is seeking a highly motivated and experienced Customer Service Manager to join our dynamic team. In this key leadership role, you will be responsible for overseeing the customer service ...

Cognier Inc

Customer Service Manager

Tacoma, WA · On-site +1

Cognier Inc is seeking a highly motivated and experienced Customer Service Manager to join our dynamic team. In this key leadership role, you will be responsible for overseeing the customer service ...

Robert Half

Customer Service Representative

Lakewood, NJ · On-site

$20 - $22/hr

This role supports domestic and international customers while serving as a key point of contact for ... Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate ...

Hobby Lobby

Customer Service Manager

Staten Island, NY · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Queensbury, NY · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

District Heights, MD · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Seabrook, NH · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Transdev

Customer Service Manager

Capitol Heights, MD

$74K - $85K/yr

Incumbent Customer Service Manager Transdev is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Transdev

Customer Service Manager

Capitol Heights, MD · On-site

$74K - $85K/yr

Incumbent Customer Service Manager Transdev is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Ebco Inc

Customer Service Manager

Elgin, IL

The Customer Service Manager has overall responsibility for the performance of the Account Management Department. Additional responsibilities will include entering customer orders and forecast on a ...

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International Customer Service Manager information

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$24.5K

$58K

$101K

How much do international customer service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an International Customer Service Manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an International Customer Service Manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an International Customer Service Manager, and why are they important?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
What cities are hiring for International Customer Service Manager jobs? Cities with the most International Customer Service Manager job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most International Customer Service Manager jobs? States with the most job openings for International Customer Service Manager jobs include:
International Customer Service Manager jobs near you

Customer Service Manager

Brook Valley Management

Tampa, FL • On-site

Full-time

Posted 26 days ago

Job description

Customer Service Manager Job Description.
Reports to: Store Manager
Summary:
The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role is central to driving sales performance, maintaining operational excellence, and cultivating a high-performing, customer-focused team. The Customer Service Manager will champion service standards, guide frontline staff, and serve as the key point of contact for all sales floor activity.
As part of our Store Management team, everything you do has a specific purpose that links productivity to business results on the sales floor and throughout the store.
Responsibilities and Duties:
  • Lead and oversee all sales floor operations, including opening and closing procedures, staff deployment, and floor coverage to ensure seamless daily performance.
  • Drive sales floor results by monitoring team performance, setting individual and Team Members' goals, and identifying opportunities to improve conversion and customer engagement.
  • Deliver and model exceptional customer service by promptly resolving customer inquiries, concerns, and complaints in a professional and solution-oriented manner.
  • Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.
  • Lead the recruiting, onboarding, and ongoing development of Retail Team Members, fostering a positive, inclusive, and motivated work environment.
  • Maintain sales floor appearance, cleanliness, and visual merchandising standards to create an inviting and brand-consistent shopping environment.
  • Partner with the Store Manager to execute marketing promotions, seasonal campaigns, and in-store events that drive foot traffic and increase sales.
  • Monitor and analyze sales floor performance reports and inventory data to identify trends, optimize product placement, and minimize shrinkage.
  • Collaborate with the Store Manager to develop and uphold operational procedures, policies, and guidelines that ensure efficiency, compliance, and supervise customer experience.
  • Enforce adherence to all company policies and procedures, including safety and security protocols on the sales floor, and address violations promptly and appropriately.
  • Perform other duties as assigned by the Store Manager.

Qualifications:
  • Must be at least 21 years of age.
  • Strong leadership and interpersonal skills, with a proven ability to motivate, coach, and inspire a customer-facing team.
  • Flexibility to work evenings, weekends, and holidays as required by store needs.
  • Ability to thrive in a fast-paced retail environment, effectively prioritizing tasks and managing multiple responsibilities simultaneously.
  • Above-average written and oral communication skills, with the ability to engage positively with both customers and team members.
  • Strong organizational skills with the ability to set priorities, meet deadlines, and work both independently and collaboratively with minimal supervision.
  • Demonstrated ability to identify sales floor opportunities, recommend actionable solutions, and influence positive outcomes.
  • High school diploma or equivalent required; associate or bachelor's degree in business, Retail Management, or a related field preferred.
  • Minimum of 2-3 years of experience in retail sales or customer service, with at least 1-2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team.
  • Excellent relationship-building skills with a genuine passion for delivering exceptional customer experience.

Physical Requirements:
  • Lifting and carrying up to 10 pounds
  • Pushing and pulling 4-6 pounds of force
  • Standing for approximately 80% of the shift
  • Repetitive use of hands - approximately 70% of the time
  • Reaching overhead - approximately 20% of the time
  • Bending and crouching - approximately 40% of the time
  • Grasping items with hands - approximately 70% of the time

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