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International Customer Service Manager Jobs (NOW HIRING)

Hobby Lobby

Customer Service Manager

Parker, TX · On-site

Customer Service Manager Allen Texas - Overview Perform duties as front-end manager - Requirements Excellent Customer Service Skills Basic Computer Skills Desire To Learn Trustworthy And Dependable ...

OMB Bank

Customer Service Manager

Springfield, MO · On-site

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Hobby Lobby

Customer Service Manager

Saint Peters, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Green Bay, WI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Jobgether

The Customer Service Manager will lead a customer-focused team dedicated to delivering exceptional experiences and building strong client relationships. This role combines people leadership ...

FreezPak Logistics

Customer Service Manager

Elizabeth, NJ · On-site

$65K - $75K/yr

Join the Pak as a Customer Service Manager Location: Elizabeth, NJ Schedule: Full Time | Monday-Friday FLSA Status: Exempt Reports To: Operations Manager Who We Are At FreezPak Logistics , we're a ...

Atkore

Customer Service Manager

Harvey, IL · On-site

$84K - $116K/yr

Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Atkore

Customer Service Manager

Harvey, IL · On-site

$84K - $116K/yr

Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...

Daniels Health

Customer Service Manager

Sturtevant, WI

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

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International Customer Service Manager information

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How much do international customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

How much does an international customer service manager make in the US?

An international customer service manager in the US typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, with additional compensation often including bonuses and benefits, and the role may require strong communication skills and knowledge of customer relationship management (CRM) tools.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
More about International Customer Service Manager jobs

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What are the most commonly searched types of International Customer Service jobs?

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International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

307 RACING MANAGEMENT, LLC

Casper, WY

$65K/yr

Full-time

Posted 18 days ago

Job description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

- Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

- Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

- Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

- Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

- Conducts timely, constructive performance evaluations using data-driven assessments.

- Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

- Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

- Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

- Establishes clear expectations, performance standards, and accountability practices.

- Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

- Keeps the team updated on changes to products, services, policies, and procedures.

- Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

- Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

- Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

- Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

- Identifies operational inefficiencies and recommends improvements to leadership.

- Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

- Performs additional duties and special projects as assigned.

Required Skills/Abilities

- Strong leadership and supervisory capabilities.

- Excellent verbal and written communication skills.

- Advanced understanding of customer service principles.

- Highly organized with exceptional attention to detail.

- Proven ability to resolve complex customer issues using independent judgment.

- Strong critical thinking skills with the ability to analyze data and make informed decisions.

- Skilled in coaching, mentoring, and driving continuous improvement.

- Proficient with Microsoft Office and related software tools.

Education and Experience

- Bachelor’s degree preferred.

- Minimum three years of experience in high-level customer service.

- Minimum two years of supervisory or leadership experience.

Physical Requirements

- Prolonged periods working at a desk and on a computer.

- Ability to move throughout the facility during the workday.

- Ability to stand or walk for extended periods.

- Ability to lift up to 50 pounds as needed.

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