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International Customer Service Manager Jobs (NOW HIRING)

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

OMB Bank

Customer Service Manager

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Hobby Lobby

Customer Service Manager

Paramus, NJ · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Wooster, OH · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Easton, PA · On-site

$15.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Greensboro, NC · On-site

$15.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to ...

Koch Industries

Customer Service Manager

West Chester, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager will be responsible for leading and providing direction to a team of Customer Service professionals that support the Sheet Feeder region. The Customer Service Manager is ...

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Customer Service Manager

Bradenton, FL · On-site

$60K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Customer Service Manager to work with our established customers, and future new customers, to ensure we are reactive to their needs and requests. We are in the horticulture industry ...

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Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

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International Customer Service Manager information

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$58K

$101K

How much do international customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

How much does an international customer service manager make in the US?

An international customer service manager in the US typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, with additional compensation often including bonuses and benefits, and the role may require strong communication skills and knowledge of customer relationship management (CRM) tools.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
More about International Customer Service Manager jobs

What cities are hiring for International Customer Service Manager jobs?

Cities with the most International Customer Service Manager job openings:

What are the most commonly searched types of International Customer Service jobs?

The most popular types of International Customer Service jobs are:

What states have the most International Customer Service Manager jobs?

States with the most job openings for International Customer Service Manager jobs include:

What job categories do people searching International Customer Service Manager jobs look for?

The top searched job categories for International Customer Service Manager jobs are:

International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

SERVPRO of Southwest Portland

Portland, OR • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Training & development

Customer Service Manager Job Summary
The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the customer. In this role, you will schedule Production Technicians, resolve emergency issues, provide training for new employees, and handle service issues beyond Production Technicians capability. You will also be required to meet all customer and company expectations.
Customer Service Manager Duties and Responsibilities
  • Recruit, hire and train new production technicians
  • Generate sales from production technicians to up-sell and cross-sell
  • Research strategies to further improve the customer experience
  • Schedule calendar for production technicians
  • Distribute work
  • Develop standards and procedures
  • Document customer service discussions and actions
  • Maintain accurate records and files of documentation
  • Provide sales goals and encouragement to achieve goals
  • Manage budget and expenses
  • Set and maintain all customer service procedures and policies
  • Record, organize, and file customer interactions and profile/account changes
  • Provide resources for quality customer service
  • Implement customer service strategies to improve quality of service
  • Address and resolve team and customer conflicts
  • Anticipate and resolve customer service issues
  • Maintain a professional workspace and workflow
  • Evaluate production technicians performance
Customer Service Manager Requirements and Qualifications
  • Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience
  • Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
  • Able to multitask, prioritize, and manage time efficiently
  • Encouraging to team and staff; able to mentor and lead
  • Excellent verbal and written communication skills
  • Self-motivated and self-directed
  • Comfortable in both a leadership and team-player role
  • Creative problem solver who thrives when presented with a challenge
  • Focused on customer service
  • High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and handling phone systems
  • Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts.
  • Able to concentrate on multiple problems at once
  • Excellent time management and prioritization skills
  • Ability to answer phone, listen actively, relay information, and type basic information simultaneously
  • Customer-focused for a positive customer experience and resolution