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International Customer Service Manager Jobs (NOW HIRING)

Nino Salvaggio International Marketplace

$17.50 - $19/hr

RESPONSIBILITIES: * Assist customer service manager with effectively directing and supervising all ... At Nino Salvaggio International Marketplace, it's Family. From the actual Salvaggio family that ...

Carlie C's IGA

Customer Service Manager

Louisburg, NC · On-site

Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...

Hobby Lobby Careers

Customer Service Manager

Albany, NY

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New

XDS

Customer Service Manager

Los Angeles, CA · On-site

$100K - $150K/yr

... international patents covering T1100+ carbon lay-ups and proprietary X6 aluminum alloys * Full ... S., we are looking for a Customer Service Manager to design and operate the end-to-end consumer ...

Hobby Lobby Careers

Customer Service Manager

Roseville, MI

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New

Hobby Lobby Careers

Customer Service Manager

Bend, OR

$21 - $22/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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International Customer Service Manager information

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How much do international customer service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an International Customer Service Manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an International Customer Service Manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an International Customer Service Manager, and why are they important?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
What cities are hiring for International Customer Service Manager jobs? Cities with the most International Customer Service Manager job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most International Customer Service Manager jobs? States with the most job openings for International Customer Service Manager jobs include:
International Customer Service Manager jobs near you
International Customer Operations Specialist

International Customer Operations Specialist

Culligan International

Des Plaines, IL • On-site

$58K - $74K/yr

Full-time

Posted 4 days ago

Culligan rating

6.4

Company rating: 6.4 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

357th of 417 rated machine equipment manufacturers

Job description

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on-time delivery through coordination with logistics partners and cross-functional teams.

Responsibilities:

  • Own end-to-end processing of international orders (subsidiaries, licensees, vendors).
  • Ensure accuracy of order entry, documentation, and shipment details.
  • Coordinate with logistics partners (freight forwarders, customs brokers) to support on-time delivery.
  • Maintain documentation to support audits and customs compliance.
  • Partner cross-functionally to resolve issues and improve processes.
  • Maintain and update process documentation and workflows.
  • Provide customer support and communication for international accounts.
  • Support continuous improvement initiatives to increase efficiency and accuracy.
  • Follow up with customers on outstanding collections and partner with Accounts Receivable as needed.
  • Perform other responsibilities as needed.

Requirements:

  • High School Diploma required; Associate or Bachelor’s degree preferred.
  • Experience in international logistics and/or international customer service strongly preferred.
  • Familiarity with freight forwarding, customs processes, and compliance requirements preferred.
  • Strong written and verbal communication skills.
  • Basic understanding of accounting terminology and processes.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Strong familiarity with Microsoft Suite; Excel, Word, PowerPoint.
  • S4HANA (SAP) Cloud version experience preferred.
  • Strong proficiency in data entry, accuracy, and attention to detail.
  • Ability to manage multiple priorities based on timing, scheduling, and workload.
  • Ability to collaborate cross-functionally to support customer outcomes.
  • Effective time management under pressure with shifting priorities.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Resourcefulness Customer Focus Team Player

Negotiation Integrity Analysis Skills

Communication Organization/Planning Judgement/Decision Making

Target Salary Range: $58,000 – $74,000 salary a year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

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