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International Customer Service Manager Jobs (NOW HIRING)

Justworks

Manager, International Customer Success

You own the end-to-end service strategy for international customers by leading a multi-functional ... Manage and scale a complex organization consisting of both regional consultants and support ...

Arias Agency

Customer Service Manager

Morgantown, WV · On-site

$45K - $86K/yr

Company Description International company with over 65 years of service working privately with over ... Positions available include entry level management, and entry to mid level customer service, and ...

Venteon

Customer Service Manager

Middletown, CT · On-site

Customer Service Manager - Middletown, CT Minimum 5 years of experience as a Customer Service Manager Venteon is currently seeking a Customer Service Manager to fill an opening with a manufacturing ...

Hobby Lobby Careers

Customer Service Manager

Iselin, NJ

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Pregis

Customer Service Manager

Visalia, CA · On-site

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Hobby Lobby

Customer Service Manager

Lawrenceville, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Kentwood, MI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Quincy, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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International Customer Service Manager information

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How much do international customer service manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in international business?

In international business, executive roles such as Chief International Officer or Global Vice President often have the highest salaries, especially in large multinational corporations. These positions require extensive experience, strategic skills, and often involve managing global operations, with compensation reaching into the high six or seven figures including bonuses and stock options.

What does an International Customer Service Manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an International Customer Service Manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an International Customer Service Manager, and why are they important?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.

What is the role of an international manager?

An international customer service manager oversees customer support operations across multiple countries, ensuring effective communication, cultural sensitivity, and compliance with local regulations. They coordinate global teams, implement service standards, and utilize tools like CRM software to enhance customer satisfaction and operational efficiency.

What jobs can I work internationally?

International Customer Service Managers can work in various countries, often for multinational companies or remote teams. They typically require strong communication skills, language proficiency, and knowledge of global markets, and may need work visas or certifications depending on the country. Opportunities include roles in customer support, client relations, and operations across different regions.
What cities are hiring for International Customer Service Manager jobs? Cities with the most International Customer Service Manager job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most International Customer Service Manager jobs? States with the most job openings for International Customer Service Manager jobs include:
International Customer Service Manager jobs near you

International Customer Service Account Representative

calumet

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Posted 13 days ago

Job description

PURPOSE:

The International Customer Service Account Representative provides service to global companies. This role works alongside Sales, Pricing, Plant Personnel, Export Operations, and Global Trade and Compliance departments and interacts directly with international customers, freight forwarders, and carriers.

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Responsible for timely and accurate order fulfillment from purchase order entry to receipt
  • Coordinate Letter of Credit and Proforma Invoices
  • Work with Calumet’s 3PL to arrange ocean and air freight to meet customer’s delivery needs, request bookings, and upload all pertinent documentation
  • Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer
  • Assist with customer inquiries on products, loading requirements, or freight quotes
  • Review orders for accuracy and release confirmations to the customer, freight forwarder or carrier, and plant personnel
  • Assist with Domestic accounts as assigned
  • Maintain document records and provide administrative assistance to the department as needed
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent Calumet in a professional manner and create strong partnerships with customers through exemplary customer support
  • Additional duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

  • College degree preferred or equivalent work experience
  • 3+ years of related customer support experience required
  • Proficient computer skills with demonstrated experience in Microsoft office, ERP systems

PREFERRED EDUCATION/EXPERIENCES:

  • Preferred international logistics experience
  • Prior experience with SAP system preferred

COMPETENCIES:

  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence
  • Computer savvy with strong technical skills desired
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Familiarity with foreign trade requirements and incoterms

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