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International Customer Service Manager Jobs (NOW HIRING)

Arias Agency

Customer Service Manager

Canonsburg, PA · On-site

$45K - $86K/yr

Company Description International company with over 65 years of service working privately with over ... Positions available include entry level management, and entry to mid level customer service, and ...

Hobby Lobby Careers

Customer Service Manager

Milford, CT · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Wooster, OH · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Hyannis, MA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Sacramento, CA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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International Customer Service Manager information

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How much do international customer service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How much does an International Customer Service Manager get?

An International Customer Service Manager's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may earn higher compensation, and the position often requires strong communication skills and knowledge of CRM tools.
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International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

International Customer Service

Clack Corporation

Windsor, WI • On-site

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Title:    International Inside Sales                         Department: Water Treatment-International


Reports To: International Sales/Customer Svc Manager      Location: Windsor- East


Summary:  Provide customer assistance, ready orders for shipment, general sales and give assistance to international accounts.

**PLEASE NOTE THIS IS NOT A REMOTE POSITION** 


Essential Duties and Responsibilities

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.


1.   Manage purchase orders / sales orders for international customers.

a.   Enter orders for assigned accounts and schedule same orders based on inventory availability.

b.   Create interim loads to size shipments to advise customer for appropriate transportation.

c.   Plan order shipment dates and coordinate within the international logistics company and customer.

d.   Follow orders in the process to ensure availability of products for ship date.

e.   Communicate with the customer by acknowledging the order by e-mail confirming ship dates, ship methods and payment requirements.

f.    Create time-sensitive export documents for each shipment as required to meet US Export Regulations and to meet each consignee’s import regulations. Documents include Commercial Invoices, Detailed Packing Lists, Shipper’s Export Declarations, Inland BOL, Verified Gross Mass, etc.

g.   Complete files for each shipment according to US Export Administration.


2.   Logistics management for each account.

a.   Determine INCO sales term for each order.

b.   Make transportation arrangements with freight forwarding companies,

based on customer requirements and warehouse loading schedule.


3.   Export Sales and Customer Service Responsibilities.

a.   Answer customer inquiries through e-mail, phone, and other methods of communication.

b.   Pursue customer requests for pricing, literature, MSDS, product specifications.

c.   Work with International staff, Technical Staff, Engineering, and Purchasing to answer customer’s questions.

d.   Keep general customer information forms current and up to date.

e.   Manage repair and returns and shipment errors with RGA’s and credits.


4.   Understand and implement the laws required by the U.S. Departments of Export Administration Regulations and Customs and Border Protection. The International Department group is charged by the company with international trade law compliance.

a.   On-going export trade compliance education required. Accomplished through trade seminars off site and online with professional trade groups.


5.   Strive to increase your knowledge of Clack products by examining product and observing production, asking questions and following through with customer technical questions, reading literature, seeking training from Technical Staff. 


6.   Maintain professional attitude with customer, vendors and fellow employees. Work cooperatively within the department.


7.   Work as assigned on special projects.


8.   Perform other duties as assigned.


Qualifications:

  1. Two or four year degree in Business with International emphasis and/or equivalent work experience.
  2. Proficient in Excel and WORD
  3. Familiar with Federal Export Administration requirements.
  4. Understands and applies INCO terms.
  5. Strong organization, interpersonal and communication and writing skills.
  6. Professional work ethic.
  7. Desire to work with others to achieve company objectives.
  8. Extended sitting position.
  9. Self-starter


These statements reflect the general details necessary to describe the principle functions of the occupation listed and shall not be construed as a detailed description of all work requirements that may be inherent in the occupation. 

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