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International Customer Service Manager Jobs (NOW HIRING)

Culligan International Company

Be Seen First

International Customer Operations Specialist

Rosemont, IL · On-site

$58K - $74K/yr

... managing end-to-end international order processing, ensuring accuracy, compliance, and on-time ... Experience in international logistics and/or international customer service strongly preferred.

Hobby Lobby Careers

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Seabrook, NH

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Venteon

Customer Service Manager

Middletown, CT

The Customer Service Manager is responsible for leading and overseeing customer service operations within the aerospace business, ensuring exceptional support and communication. This role serves as ...

Dauphin

Customer Service Manager

Decatur, IN · On-site

Customer Service Manager Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools, is seeking a qualified Customer Service Manager to manage and lead our Customer ...

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International Customer Service Manager information

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How much do international customer service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an International Customer Service Manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an International Customer Service Manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an International Customer Service Manager, and why are they important?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
What cities are hiring for International Customer Service Manager jobs? Cities with the most International Customer Service Manager job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most International Customer Service Manager jobs? States with the most job openings for International Customer Service Manager jobs include:
International Customer Service Manager jobs near you

International Customer Service Counselor

Suddath Van Lines, Inc.

Jacksonville, FL • On-site

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Why Choose Suddath to "Move" your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Summary:
This position is responsible for the overall customer experience for each move handled. This position is responsible for managing the file, while utilizing the Forwarding Department to support their forwarding needs. This position reports directly to the International Operations Director.
Key Responsibilities:
  • Manage the day-to-day customer service needs of all clients.
  • Provide clear communication, both verbal and written, to all customers.
  • Provides timely and accurate information in response to incoming customer phone and email messages.
  • Understand and communicate all custom regulations for destination country. Utilize the operating system to keep all files up to date, by using the prompts and making notes.
  • Processes customer files according to established department policies and procedures.
  • Updates and maintain operating system with accurate and timely data.
  • Ensure all new moves are set up and contacted the same day as they are received. Ensure he/she understands all move policies and authorizations. Ensure all contact points are made on each move within the assigned timeframe. Maintain acceptable post-move survey scores.
  • Successfully communicate needs to the international forwarding department.
  • Responsible for cost and revenue management and ensuring the financial performance and accuracy of each shipment.

Job Skills Required:
  • Excellent verbal and written communication skills
  • Highly customer service oriented
  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • Ability to multi-task and organize workflow to manage daily responsibilities
  • Excellent teamwork and interpersonal skills required
  • Ability to work under deadlines and specific time frames
  • Ability to develop and maintain positive working relationships with internal and external customers

Minimum job requirements:
  • High School diploma (Bachelor's degree preferred)
  • Type 40-50 WPM
  • Proficient in Microsoft Office

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job.
Certificates and Licenses:
No certifications needed
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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