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Service Warranty Manager Jobs (NOW HIRING)

AHW LLC

Warranty Administrator

Champaign, IL · On-site

$18 - $25/hr

Assists Warranty Managers and Corporate Service Manager in maximizing admin efficiency and return on warranty claims. * Assists in implementing standardized warranty claim processes for all locations ...

AHW LLC

Warranty Administrator

Champaign, IL · On-site

$18 - $25/hr

Assists Warranty Managers and Corporate Service Manager in maximizing admin efficiency and return on warranty claims. * Assists in implementing standardized warranty claim processes for all locations ...

AHW LLC

Warranty Administrator

Champaign, IL

$18 - $25/hr

Assists Warranty Managers and Corporate Service Manager in maximizing admin efficiency and return on warranty claims. * Assists in implementing standardized warranty claim processes for all locations ...

Wonder Group, Inc.

Warranty Manager

New York, NY

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

Doggett Freightliner

Warranty Manager

Laredo, TX · On-site

Facilitate and ensure that analyses made by the service organization is communicated and shared with the development team, operations and sales. * Manage and provide direction for the warranty work ...

Doggett

Warranty Manager

Laredo, TX · On-site

Facilitate and ensure that analyses made by the service organization is communicated and shared with the development team, operations and sales. * Manage and provide direction for the warranty work ...

Wonder Group, Inc.

Warranty Manager

New York, NY · On-site

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

Wonder Group, INC

Warranty Manager

New York, NY

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

The Larry H Miller Company

Warranty Manager

Sandy, UT · On-site

Lead the daily operations of the warranty and customer service function to ensure consistent service execution and follow-through. * Manage homeowner interactions and escalated service concerns with ...

New

Gabrielli Truck Sales

Warranty Manager

Hicksville, NY · On-site

$70K - $90K/yr

The ideal candidate will work closely with service, parts, and accounting departments to streamline ... Manage and oversee the complete warranty claim process from initiation through payment and ...

Destination Homes

Warranty Manager

Sandy, UT · On-site

Lead the daily operations of the warranty and customer service function to ensure consistent service execution and follow-through. * Manage homeowner interactions and escalated service concerns with ...

New

Larry H Miller Real Estate

Warranty Manager

Sandy, UT · On-site

Lead the daily operations of the warranty and customer service function to ensure consistent service execution and follow-through. * Manage homeowner interactions and escalated service concerns with ...

New

Destination Homes

Warranty Manager

Sandy, UT

Lead the daily operations of the warranty and customer service function to ensure consistent service execution and follow-through. * Manage homeowner interactions and escalated service concerns with ...

New

Flint Equipment Company

WARRANTY MANAGER

Leesburg, GA · On-site

Manages the complete lifecycle of manufacturer warranty claims across all dealership locations ... Coordinate warranty training and system access for new service employees. DAILY RESPONSIBILITIES

jbpco

Warranty Repair and Return

Salt Lake City, UT · On-site +1

... service, warranty, and quality. RESPONSIBILITIES: * Create garage report. * Communicate with the Warranty Manager to ensure smooth and seamless processing of warranty claims. * Work through RMAs on ...

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Service Warranty Manager information

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$36.5K

$75.3K

$115.5K

How much do service warranty manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for service warranty manager in the United States is $75,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Service Warranty Managers, and how can they effectively address them?

Service Warranty Managers often encounter challenges such as handling high volumes of claims, ensuring timely approvals, and balancing customer satisfaction with company policies. They must carefully interpret warranty terms and coordinate with both customers and service technicians to resolve disputes. Effective communication, strong organizational skills, and a proactive approach to process improvements are essential for managing these challenges and maintaining smooth warranty operations.

What does a warranty manager do?

A warranty manager oversees the processing and resolution of warranty claims, ensuring customer issues are addressed efficiently. They review warranty policies, coordinate with service teams, and analyze data to improve product reliability and reduce costs. Strong communication skills and knowledge of warranty systems are essential for this role.

What does a Service Warranty Manager do?

A Service Warranty Manager oversees the warranty process for products or services, ensuring that claims are handled efficiently and in accordance with manufacturer or company policies. They work closely with customers, technicians, and manufacturers to verify warranty coverage, process claims, and resolve issues. Their role often includes managing documentation, training staff on warranty procedures, and analyzing warranty data to identify trends or recurring issues. By doing so, they help maintain customer satisfaction and minimize company losses related to warranty claims.

What is the difference between Service Warranty Manager vs Service Coordinator?

AspectService Warranty ManagerService Coordinator
CredentialsTypically requires experience in warranty policies, customer service, and industry-specific certificationsRequires customer service skills, basic industry knowledge, and sometimes certification in service management
Work EnvironmentOffice-based with field service interactions, overseeing warranty claims and policiesFrontline role, interacting directly with customers and technicians
Employer & Industry UsageUsed in manufacturing, automotive, and appliance industries to manage warranty processesCommon in service centers, dealerships, and repair shops for coordinating service appointments

The Service Warranty Manager focuses on overseeing warranty policies, managing claims, and ensuring compliance, often working behind the scenes. In contrast, the Service Coordinator handles direct customer interactions, scheduling, and coordinating service activities. Both roles are essential in the service and warranty process but differ in scope and responsibilities.

Do warranty administrators get commission?

Warranty administrators typically do not receive commissions as their role focuses on processing claims, managing warranty policies, and ensuring compliance. Compensation is usually salary-based, and their work involves administrative skills and knowledge of warranty procedures rather than sales performance. However, compensation structures can vary by company and industry.

What is the highest paying job in customer service?

In customer service, senior roles such as Customer Service Director or Customer Experience Manager tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. Specialized roles like Technical Support Managers or Service Warranty Managers can also earn high compensation, especially in industries like technology or manufacturing where technical expertise is valued.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn six or more figures annually. Among managerial roles, senior-level positions with strategic responsibilities and extensive experience tend to have the highest compensation, often supplemented by bonuses and stock options.

What are the key skills and qualifications needed to thrive as a Service Warranty Manager, and why are they important?

To thrive as a Service Warranty Manager, you need strong analytical skills, industry knowledge of warranty processes, and often a bachelor's degree in business or a related field. Familiarity with warranty management software, CRM systems, and knowledge of manufacturer guidelines are typically required. Excellent problem-solving abilities, negotiation skills, and effective communication help build trust with customers and coordinate among departments. These competencies are crucial to efficiently resolve warranty issues, minimize costs, and maintain customer satisfaction.
More about Service Warranty Manager jobs
What cities are hiring for Service Warranty Manager jobs? Cities with the most Service Warranty Manager job openings:
What are the most commonly searched types of Service Warranty jobs? The most popular types of Service Warranty jobs are:
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What job categories do people searching Service Warranty Manager jobs look for? The top searched job categories for Service Warranty Manager jobs are:
Service Warranty Manager jobs near you
Infographic showing various Service Warranty Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $75,282 per year, or $36.2 per hour.
Warranty Administrator

Warranty Administrator

AHW LLC

Champaign, IL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Description:

As a team member of the warranty staff, you will assist the Warranty Manager with processing and managing warranty claims, as well as any internal work orders throughout the Service Department.


Responsibilities:

  • Processes parts and service warranty claims including computation of charges of shop work for all locations with the direction from the Warranty Manager and Extended Warranty Manager.
  • Assists Warranty Managers and Corporate Service Manager in maximizing admin efficiency and return on warranty claims.
  • Assists in implementing standardized warranty claim processes for all locations including expiring machine warranty, closing open warranty jobs, and submitting warranty extensions, and over the counter parts.
  • Works with service managers to ensure there are no expired Product Improvement Programs
  • Communicates to departmental management about warranty status on a regular basis
  • May assist the Extended Warranty Manager with quoting, selling, and administering extended warranty.
  • Monitors and processes internal work orders in business system for entire Service Department.
  • Maintains a safe working environment and adheres to company safety program at all times
  • Performs other duties as assigned
Requirements:

Experience, Education, Skills and Knowledge:

  • 2+ years of administration experience
  • High level of attention to detail and accuracy
  • Strong written and verbal communication skills, attention to detail, and accuracy
  • Comfortable using Microsoft Teams, email, and basic computer tools to stay organized and communicate with the team
  • Knowledge of John Deere equipment and sales applications, plus a basic understanding of order-fulfillment processes preferred
  • General mechanical knowledge preferred
  • High School Diploma or equivalent work experience


Pay Range: $18.00 - $25.00 per hour


Benefits: We offer a competitive compensation and benefits package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training opportunities.

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