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Service Warranty Manager Jobs (NOW HIRING)

Forest River

Warranty Manager

Elkhart, IN · On-site

... a Warranty Representative. Responsibilities * Provide Technical Support to our Dealer base (via ... Provide Customer Service to both Dealer and Retail base (via phone/email). * Provide Production ...

TransChicago Truck Group

Corporate Warranty Manager

Antioch, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're a full-service commercial truck dealership representing Freightliner and Western Star by ... TransChicago Truck Group is looking for a Corporate Warranty Manager who will oversee our team of ...

Taylor Morrison

Community Warranty Manager

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

Taylor Morrison, Inc.

Community Warranty Manager

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

TransChicago Truck Group

Corporate Warranty Manager

Antioch, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're a full-service commercial truck dealership representing Freightliner and Western Star by ... TransChicago Truck Group is looking for a Corporate Warranty Manager who will oversee our team of ...

Discovery Land Company

Warranty Manager

Hobe Sound, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the Discovery family, where quality and service are at the heart of everything we do! This ... Atlantic Fields, set outside of Hobe Sound, FL Atlantic Fields is seeking a Warranty Manager to ...

Taylor Morrison

Community Warranty Manager

Port Saint Lucie, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

Taylor Morrison

Community Warranty Manager

Bonita Springs, FL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

Taylor Morrison

Community Warranty Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

Discovery Land Company

Warranty Manager

Hobe Sound, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the Discovery family, where quality and service are at the heart of everything we do! This ... Atlantic Fields, set outside of Hobe Sound, FL Atlantic Fields is seeking a Warranty Manager to ...

Discovery Land Company

Warranty Manager

Hobe Sound, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the Discovery family, where quality and service are at the heart of everything we do! This ... Atlantic Fields, set outside of Hobe Sound, FL Atlantic Fields is seeking a Warranty Manager to ...

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Service Warranty Manager information

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$36.5K

$75.3K

$115.5K

How much do service warranty manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service warranty manager in the United States is $75,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

How much do service warranty managers make?

Service warranty managers typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. They often oversee warranty policies, coordinate with service teams, and require strong organizational and communication skills.

What are some common challenges faced by service warranty managers, and how can they effectively address them?

Service Warranty Managers often encounter challenges such as handling high volumes of claims, ensuring timely approvals, and balancing customer satisfaction with company policies. They must carefully interpret warranty terms and coordinate with both customers and service technicians to resolve disputes. Effective communication, strong organizational skills, and a proactive approach to process improvements are essential for managing these challenges and maintaining smooth warranty operations.

What does a service warranty manager do?

A Service Warranty Manager oversees the warranty process for products or services, ensuring that claims are handled efficiently and in accordance with manufacturer or company policies. They work closely with customers, technicians, and manufacturers to verify warranty coverage, process claims, and resolve issues. Their role often includes managing documentation, training staff on warranty procedures, and analyzing warranty data to identify trends or recurring issues. By doing so, they help maintain customer satisfaction and minimize company losses related to warranty claims.

What is the difference between Service Warranty Manager vs Service Coordinator?

AspectService Warranty ManagerService Coordinator
CredentialsTypically requires experience in warranty policies, customer service, and industry-specific certificationsRequires customer service skills, basic industry knowledge, and sometimes certification in service management
Work EnvironmentOffice-based with field service interactions, overseeing warranty claims and policiesFrontline role, interacting directly with customers and technicians
Employer & Industry UsageUsed in manufacturing, automotive, and appliance industries to manage warranty processesCommon in service centers, dealerships, and repair shops for coordinating service appointments

The Service Warranty Manager focuses on overseeing warranty policies, managing claims, and ensuring compliance, often working behind the scenes. In contrast, the Service Coordinator handles direct customer interactions, scheduling, and coordinating service activities. Both roles are essential in the service and warranty process but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a service warranty manager?

To thrive as a Service Warranty Manager, you need strong analytical skills, industry knowledge of warranty processes, and often a bachelor's degree in business or a related field. Familiarity with warranty management software, CRM systems, and knowledge of manufacturer guidelines are typically required. Excellent problem-solving abilities, negotiation skills, and effective communication help build trust with customers and coordinate among departments. These competencies are crucial to efficiently resolve warranty issues, minimize costs, and maintain customer satisfaction.
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Cities with the most Service Warranty Manager job openings:

What are the most commonly searched types of Service Warranty jobs?

The most popular types of Service Warranty jobs are:

What states have the most Service Warranty Manager jobs?

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Service Warranty Manager jobs near you
Infographic showing various Service Warranty Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,282 per year, or $36.2 per hour.

Warranty Manager

Forest River

Elkhart, IN • On-site

Full-time

Re-posted 12 days ago

Forest River rating

6.0

Company rating: 6.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

441st of 490 rated machine equipment manufacturers

Job description

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.
Responsibilities
  • Provide Technical Support to our Dealer base (via phone/email).
  • Provide Customer Service to both Dealer and Retail base (via phone/email).
  • Provide Production Support and help with Problem Resolution.
  • Develop Troubleshooting documents.
  • Learn product line from frame to final.
Qualifications
  • Attention to detail and accuracy
  • Intermediate computer skills, familiar with Microsoft Office programs
  • Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
  • Must have excellent written and verbal communication skills
  • A desire to provide extraordinary customer service to the dealer/customer network
  • Able to work within a group and transition between responsibilities given
  • Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

What Forest River employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Forest River logo

About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

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