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Service Warranty Manager Jobs (NOW HIRING)

Camping World

Warranty Manager

Tucson, AZ

$45K - $80K/yr

Duplicate receipt documents and create unit Service files * Co-operate with Advisor to create ... Manage all paper flow, in order to claim warranty repairs for payment, within 7 days * Manage and ...

Camping World Holdings, Inc.

Warranty Manager

Tucson, AZ · On-site

$45K - $80K/yr

Duplicate receipt documents and create unit Service files * Co-operate with Advisor to create ... Manage all paper flow, in order to claim warranty repairs for payment, within 7 days * Manage and ...

Rush Enterprises

Regional Warranty Manager

Orlando, FL · On-site

This role serves as the primary liaison among dealerships, corporate leadership, and OEM representatives, supporting dealership service managers and warranty administrators. Reporting directly to the ...

Camping World

Warranty Manager

Tucson, AZ · On-site

$45K - $80K/yr

Duplicate receipt documents and create unit Service files * Co-operate with Advisor to create ... Manage all paper flow, in order to claim warranty repairs for payment, within 7 days * Manage and ...

Rush Enterprises

Regional Warranty Manager

Orlando, FL · On-site

This role serves as the primary liaison among dealerships, corporate leadership, and OEM representatives, supporting dealership service managers and warranty administrators. Reporting directly to the ...

Rush

Regional Warranty Manager

Orlando, FL · On-site

This role serves as the primary liaison among dealerships, corporate leadership, and OEM representatives, supporting dealership service managers and warranty administrators. Reporting directly to the ...

NVR Inc

Warranty Manager

Orlando, FL · On-site

As a Warranty Manager, you will use your construction industry knowledge to provide service to our ... Perform required final inspection service within approved company standards * Respond to daily ...

New

Qcells

Warranty Manager, EPC

Houston, TX · On-site

Warranty Manager - EPC Department: EHSQ Location: Remote/ Hybrid Supervisor: Director of EPC ... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ...

NVR, Inc.

Warranty Manager

Orlando, FL · On-site

As a Warranty Manager, you will use your construction industry knowledge to provide service to our ... Perform required final inspection service within approved company standards * Respond to daily ...

New

Taylor Morrison

Community Warranty Manager

Tampa, FL · On-site

You will support the Customer Service department in ensuring that all TM homeowner's warranty ... Manage all escalated customer calls to include documentation, follow-up, and work to assure closure ...

Q-Cells

Warranty Manager, EPC

Houston, TX · On-site

Warranty Manager - EPC Department: EHSQ Location: Remote/ Hybrid Supervisor: Director of EPC ... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ...

Qcells

Warranty Manager, EPC

Houston, TX · On-site +1

Warranty Manager - EPC Department: EHSQ Location: Remote/Hybrid Supervisor: Director of EPC ... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ...

North Shore Preserve

Warranty Manager

Hobe Sound, FL · On-site

Warranty Manager Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company's locations: Atlantic Fields ...

Forest River

Warranty Manager

Elkhart, IN · On-site

... a Warranty Representative. Responsibilities * Provide Technical Support to our Dealer base (via ... Provide Customer Service to both Dealer and Retail base (via phone/email). * Provide Production ...

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Service Warranty Manager information

See salary details

$36.5K

$75.3K

$115.5K

How much do service warranty manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service warranty manager in the United States is $75,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a service warranty manager do?

A Service Warranty Manager oversees the warranty process for products or services, ensuring that claims are handled efficiently and in accordance with manufacturer or company policies. They work closely with customers, technicians, and manufacturers to verify warranty coverage, process claims, and resolve issues. Their role often includes managing documentation, training staff on warranty procedures, and analyzing warranty data to identify trends or recurring issues. By doing so, they help maintain customer satisfaction and minimize company losses related to warranty claims.

What are the key skills and qualifications needed to thrive as a service warranty manager?

To thrive as a Service Warranty Manager, you need strong analytical skills, industry knowledge of warranty processes, and often a bachelor's degree in business or a related field. Familiarity with warranty management software, CRM systems, and knowledge of manufacturer guidelines are typically required. Excellent problem-solving abilities, negotiation skills, and effective communication help build trust with customers and coordinate among departments. These competencies are crucial to efficiently resolve warranty issues, minimize costs, and maintain customer satisfaction.

What are some common challenges faced by service warranty managers, and how can they effectively address them?

Service Warranty Managers often encounter challenges such as handling high volumes of claims, ensuring timely approvals, and balancing customer satisfaction with company policies. They must carefully interpret warranty terms and coordinate with both customers and service technicians to resolve disputes. Effective communication, strong organizational skills, and a proactive approach to process improvements are essential for managing these challenges and maintaining smooth warranty operations.

What is the difference between Service Warranty Manager vs Service Coordinator?

AspectService Warranty ManagerService Coordinator
CredentialsTypically requires experience in warranty policies, customer service, and industry-specific certificationsRequires customer service skills, basic industry knowledge, and sometimes certification in service management
Work EnvironmentOffice-based with field service interactions, overseeing warranty claims and policiesFrontline role, interacting directly with customers and technicians
Employer & Industry UsageUsed in manufacturing, automotive, and appliance industries to manage warranty processesCommon in service centers, dealerships, and repair shops for coordinating service appointments

The Service Warranty Manager focuses on overseeing warranty policies, managing claims, and ensuring compliance, often working behind the scenes. In contrast, the Service Coordinator handles direct customer interactions, scheduling, and coordinating service activities. Both roles are essential in the service and warranty process but differ in scope and responsibilities.

How much do service warranty managers make?

Service warranty managers typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. They often oversee warranty policies, coordinate with service teams, and require strong organizational and communication skills.
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Service Warranty Manager jobs near you
Infographic showing various Service Warranty Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,282 per year, or $36.2 per hour.

Warranty Manager

Camping World

Tucson, AZ

$45K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

458th of 734 rated retailers

Job description

Camping World is seeking a talented Warranty Manager who will be primarily responsible for supervising the Warranty and Parts Departments, initiating and processing requests for warranty repair services and providing administrative support to the Service Department as well as keeping Manufacturers apprised of work progress.


What You'll Do:

  • Supervise employees and monitor processes

  • Responsible for new unit check in process/procedure

  • Duplicate receipt documents and create unit Service files

  • Co-operate with Advisor to create initial unit work order and pre-authorize all warranty work on new units

  • Determine repair requests to be covered under Manufacturer and/or Vendor warranty guidelines

  • Provide known approval time and/or flat rates for repair to all relevant dealer Personnel as prime priority

  • Provide direct advice on valid work order quality content to substantiate claims prior to work order finalization

  • Provide and keep on-line photo library for warranty unit claims

  • Manage all paper flow, in order to claim warranty repairs for payment, within 7 days

  • Manage and pursue all claims to be paid as well as applying payment to paid claims including credit memos

  • Appeal all denied claims as appropriate and clear irrevocably denied balances to keep AR book up to date

  • Ensure all relevant Personnel are familiar with warranty procedures/processes

  • Assist Advisors in checking sold units for outstanding recalls as appropriate

  • Provide price estimates for Manufacturer prior to work commencement if needed

  • Back up Service Advisors when/if needed


What You'll Need to Have for the Role:

  • A minimum of two years of Service Advisor or Technician experience is preferred

  • Excellent record keeping and documenting skills required

  • Proficient in IDS or other Dealership Management software preferred

  • Strong communication skills both verbally as well as written are essential.

  • Ability to work daily on a computer and perform internet searches as needed

  • Ability to build and maintain an in-depth tree file for warranty pictures

  • Excellent organization and follow up skills are required

  • The ability to follow Department procedures and policies

  • Strong clerical skills a must

  • A good understanding of accounts, invoices, debits and credits is required

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $45,000 - $80,000 or more. This is a variable pay role with uncapped variable pay.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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