ZipRecruiter

Log In

1

International Customer Service Manager Jobs (NOW HIRING)

Xylem

Customer Service Manager

Morton Grove, IL · On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Roche Brothers

Customer Service Manager

Weston, MA

Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer ...

Aston Carter

Customer Service Manager

Chardon, OH

$100K - $115K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...

New

The State of Arizona

Customer Service Manager

Casa Grande, AZ · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Service Manager Apply now Job No: 542917 Work Type: Full-time Location: CASA GRANDE Categories: Management/Supervisor DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team ...

Liberty Waste Solutions

Customer Service Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Liberty Waste Solutions is seeking a Customer Care Manager to build, lead, and standardize the Customer Care function across multiple locations within our service footprint. This is a build-and-lead ...

MineARC Systems

Be Seen First

Customer Service Manager

Dallas, TX · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Service Manager to lead our Dallas-based Service Department and coordinate Service Technicians across the United States and Canada. The role is responsible for team performance, customer support ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Composites One

Customer Service Manager

Fort Worth, TX · On-site

  • Medical

  • Retirement

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Music City Thrift

Customer Service Manager

Nashville, TN

$50K/yr

  • Medical

  • Retirement

  • PTO

The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role ...

Office Depot

Customer Service Manager

Stillwater, MN · On-site

The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership ...

SUPPLY.com

Customer Service Manager

Huntersville, NC · Hybrid

$4.1K - $9.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Manager for Amerock is responsible for managing the customer service team, technology, and processes to ensure service levels are at expectations. They work closely with their ...

NVENIA

Customer Service Manager

Wood Dale, IL

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Omega Flex Inc

CUSTOMER SERVICE MANAGER

Exton, PA · On-site

$80K - $130K/yr

The Customer Service Manager manages a staff of customer service representatives and the overall management of the day-to-day activities in the department including, but is not limited to:Manage and ...

ISSA

Customer Service Manager

Colonie, NY

$50K - $60K/yr

... Service Members on all inquiries such as invoicing, LMS, login issues etc. Minimum response time of 1 business day requirement. • Manage data integrity through a strong CRM discipline - Sales Force ...

New

Wendy's

Customer Service Manager

Elko, NV · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Elko, NV · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Nampa, ID · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

previous page

Showing results 41-60

All JobsInternational Customer Service JobsInternational Customer Service Manager Jobs

International Customer Service Manager information

See salary details

$24.5K

$58K

$101K

How much do international customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

How much does an international customer service manager make in the US?

An international customer service manager in the US typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, with additional compensation often including bonuses and benefits, and the role may require strong communication skills and knowledge of customer relationship management (CRM) tools.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.
More about International Customer Service Manager jobs

What cities are hiring for International Customer Service Manager jobs?

Cities with the most International Customer Service Manager job openings:

What are the most commonly searched types of International Customer Service jobs?

The most popular types of International Customer Service jobs are:

What states have the most International Customer Service Manager jobs?

States with the most job openings for International Customer Service Manager jobs include:

What job categories do people searching International Customer Service Manager jobs look for?

The top searched job categories for International Customer Service Manager jobs are:

International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

Xylem

Morton Grove, IL • On-site

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Xylem rating

7.4

Company rating: 7.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

295th of 540 rated manufacturers

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Role
We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape the customer experience, develop high-performing teams, and drive continuous improvement across our service operations.
If you're passionate about building strong customer relationships, coaching talented employees, and using data to improve business performance, we'd love to hear from you.
What You'll Do:
Leadership & Team Development
  • Lead, coach, and develop Customer Service and Application Engineering teams.
  • Establish clear performance expectations, KPIs, and development plans.
  • Recruit, onboard, mentor, and retain top talent.
  • Foster an engaged, collaborative, and customer-first culture.

Customer Experience
  • Serve as the escalation point for complex customer issues and ensure timely resolution.
  • Build lasting customer relationships by understanding their needs and delivering exceptional service.
  • Monitor customer feedback and implement initiatives that improve satisfaction and loyalty.
  • Champion the voice of the customer throughout the organization.

Operational Excellence
  • Evaluate current service processes and identify opportunities to improve efficiency and effectiveness.
  • Lead cross-functional process improvement initiatives that enhance both the customer and employee experience.
  • Measure and analyze key performance metrics to drive informed business decisions.
  • Implement best practices that support scalability and operational excellence.

Cross-Functional Collaboration
  • Partner with Sales, Marketing, Operations, Engineering, and other departments to deliver a seamless customer experience.
  • Communicate customer insights that influence business decisions and product improvements.
  • Support customer retention initiatives and continuous business growth.

Reporting & Business Analysis
  • Develop and present customer service performance reports and actionable insights to leadership.
  • Leverage CRM and customer service platforms to monitor trends and identify opportunities for improvement.
  • Manage departmental budgets and identify opportunities for cost optimization while maintaining service excellence.

Quality & Compliance
  • Ensure compliance with company policies, quality standards, and industry requirements.
  • Conduct quality reviews and implement training and coaching based on findings.
  • Promote continuous learning by incorporating industry best practices into team development.

What You'll Bring:
  • Bachelor's degree in Business, Marketing, Engineering, or a related field.
  • 5 or more years of progressive customer service leadership experience.
  • At least 2 years of people management experience leading and developing high-performing teams.
  • Experience improving customer service processes and driving operational excellence.
  • Strong analytical skills with the ability to interpret data and make strategic recommendations.
  • Experience with CRM platforms such as Salesforce or similar customer management systems.
  • Outstanding communication, relationship-building, and problem-solving skills.
  • Strong project management and organizational abilities with experience leading cross-functional initiatives.

Preferred Qualifications:
  • Certified Customer Service Manager (CCSM) or similar professional certification.
  • Experience leading technical customer support or application engineering teams.
  • Experience managing departmental budgets and resource planning.

The estimated salary range for this position is $115k to $130k base plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-JO2
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

What Xylem employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply