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International Customer Service Manager Jobs (NOW HIRING)

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

MOTOCOL

Customer Service Manager

Denver, CO · On-site

$60 - $80/hr

The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...

Xylem

Customer Service Manager

Morton Grove, IL

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Bi-Mart Corporation

Customer Service Manager

Sweet Home, OR · On-site

$19.30 - $20.95/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

BIC

Be Seen First

Customer Service Manager

Shelton, CT · On-site

$115K - $125K/yr

Partner with the Senior Manager, Customer Service - US, and cross-functional leaders to support the execution of BIC's broader three-year growth and supply chain strategy. * Lead change management ...

Duravant

Customer Service Manager

Wood Dale, IL

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

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International Customer Service Manager information

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$101K

How much do international customer service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for international customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an international customer service manager do?

An International Customer Service Manager oversees customer service operations for a company’s global markets. They manage teams across different countries, ensure consistent service quality, handle escalated issues, and adapt service strategies to different cultural and regulatory environments. Their role often involves coordinating with other departments, setting performance targets, and implementing best practices to improve the customer experience worldwide. They also analyze customer feedback to drive continual service improvements. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an international customer service manager?

To thrive as an International Customer Service Manager, you need expertise in customer service principles, cross-cultural communication, and a background in business or management—often supported by a relevant degree. Familiarity with global CRM platforms, multilingual support systems, and international regulations is typically required. Outstanding leadership, problem-solving, and adaptability make a candidate excel in this role. These skills are crucial to effectively manage diverse teams, resolve complex global customer issues, and maintain high service standards across multiple regions.

How does an international customer service manager navigate cultural differences when leading a global support team?

An International Customer Service Manager must be adept at understanding and bridging cultural differences to ensure effective communication and service delivery across regions. This often involves providing cultural competency training, adapting communication styles, and fostering an inclusive team environment where diverse perspectives are valued. Managers also tailor customer service protocols to align with local expectations and legal requirements, while maintaining consistent global standards. Regular collaboration with regional teams and openness to feedback are essential for identifying and addressing cultural nuances that impact both team dynamics and customer satisfaction.

What is the difference between International Customer Service Manager vs Customer Support Specialist?

AspectInternational Customer Service ManagerCustomer Support Specialist
Required CredentialsExperience in customer service, possibly management certificationsCustomer service training or certifications often preferred
Work EnvironmentOversees global customer service teams, manages international client relationsHandles customer inquiries, support tickets, and troubleshooting
Employer & Industry UsageUsed in multinational companies across various industriesCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding managerial roles and responsibilities in international settingsLooking for entry-level or support roles in customer service

The International Customer Service Manager focuses on overseeing global customer service teams and managing international client relations, requiring leadership experience. In contrast, a Customer Support Specialist handles direct customer inquiries and support tasks, often at an entry level. Both roles are vital in customer service but differ in scope, responsibilities, and experience requirements.

How much does an International Customer Service Manager get?

An International Customer Service Manager's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may earn higher compensation, and the position often requires strong communication skills and knowledge of CRM tools.
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Cities with the most International Customer Service Manager job openings:

What are the most commonly searched types of International Customer Service jobs?

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International Customer Service Manager jobs near you
Infographic showing various International Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

Clarke Power Services Inc.

Colfax, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Clarke Power Services rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

6th of 375 rated vehicle maintenance

Job description

Job Type
Full-time
Description
Clarke Power is 60 years strong and growing! When you work with CLARKE, you are working with an industry leader!
Do you have experience leading a team? Do you excel working with customers?
Would you like to manage your own branch leading a team of truck technicians and ensuring our commitment to safety and customer service?
We are looking for a Customer Support Manager to direct, coordinate, and lead activities of our Greensboro, NC branch. This is a great opportunity for a leadership role with a company that offers a competitive salary, comprehensive benefits, and career growth.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
  • Oversee all service & parts activities at the branch
  • Responsible for P&L and financials for branch
  • Manage hiring & branch personnel
  • Responsible for training and developing of team members through continual improvement
  • Handle Customer and Dealer relations, service contracts
  • Manage branch inventory control
  • Set yearly budget for branch operations & forecast service/parts sales for the branch
  • Continual monitoring and reporting of key branch performance measures
  • Utilize Management Tools (Seven Step, Nine Step, Language Processing, etc.).
  • Responsible for sound business practices
  • Compliance with applicable OSHA, EPA, DOT regulations
  • Facility Management, building and grounds
  • Propose capital expenditures

PHYSICAL and SAFETY REQUIREMENTS
  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. Frequently required to use hands to touch, handle, and feel, and reach with hands and arms. Manager must be able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 100 lbs. with assistance.
  • Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions?

SUPERVISORY RESPONSIBILITIES
  • Manager supervises employees of the branch and is responsible for the overall direction, coordination, and evaluation of this operation
  • Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

EDUCATION and/or EXPERIENCE
  • Previous experience in a similar leadership role
  • Mechanical background through education or experience
  • Preferred - Bachelor's degree (B. A.) from four-year college or university

CERTIFICATES, LICENSES, REGISTRATIONS
  • Valid State Driver's License

Clarke Power is headquartered in Cincinnati and has branches across the country! We provide training, highly competitive salary, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:
  • Weekly Pay!
  • Medical, Dental, Vision Insurance starts first day of the month after you start!
  • Healthcare Savings Account Option with Annual Company Contribution!
  • 401K Savings Plan with Company Contribution Every Paycheck!
  • Paid Holidays and Vacation!
  • Life and Disability Insurance!
  • Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
  • Work with a GREAT Team of people!

Clarke Power is an Equal Opportunity Employer
#customerservicemanager #dieselengines #truckmaintenance #servicemanager

What Clarke Power Services employees say

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