Interlibrary Loan Jobs (NOW HIRING)

Working independently and exercising good judgment and discretion, the Interlibrary Loan Specialist assists the Interlibrary Loan Supervisor and Resource Sharing Librarian in the varied tasks of the Interlibrary Loan (ILL) department to ensure the timely delivery of materials to customers. Works alongside the student workers in the department to fill ILL requests by retrieving, checking out and/or scanning/packaging library materials. Processes materials borrowed from and loaned to other libraries via Interlibrary Loan and updates corresponding Interlibrary Loan request records using appropriate software. Processes Purchase-on-Demand items and provides them to customers. Responds to both internal and external customers' questions.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Processes items borrowed through Interlibrary Loan or obtained via Purchase-on-Demand, both at point of receipt and point of return, including the updating of associated records on ILLiad. Processes Interlibrary Loan requests received from other libraries and updates associated ILLiad records. Performs or oversees retrieval, checkout, packaging and/or scanning of materials from the university's collection which are being provided to other libraries using appropriate software and technologies. Responds to customers' questions and concerns relating to ILLiad and Interlibrary Loan processes and communicates with other libraries as necessary. Delivers or oversees delivery of returnable items to the correct location (Customer Service Center for pick-up or Faculty offices/departments). Records and compiles information for billing purposes. Demonstrates the ability to work in and with diverse populations, supporting an equitable and inclusive environment. Remains abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks. Works effectively as a team member, embracing and fostering LU's mission.

QUALIFICATIONS AND CREDENTIALSEducation and Experience

Required

• Four-year college degree or relevant work experience
• Well-developed communications skills

Preferred

• Library experience
• Knowledge of Interlibrary Loan processes
• Familiarity with ILLiad software

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOBCommunication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Familiarity with basic office software and technologies.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• May be required
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand and operate office equipment or package materials for shipping.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 20 or fewer pounds.
• May push carts weighing over 100 pounds.

WORKING CONDITIONSWork Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well-lighted, and the noise level is low.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.

Time Type

Full time

Location

Onsite

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.