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Intercom Jobs (NOW HIRING)

Clair Global is hiring a Production/Intercom & Radio Technician who will pack and prep the deployment of Intercom & Radio equipment for concert tours and events, including: wired & wireless intercom ...

New

Seeking motivated individual with experience installing and servicing intercom paging systems in commercial and education environments. Technician will be responsible for the successful outcome of ...

Account Executive, MidMarket

Chicago, IL · On-site

$203K - $243K/yr

Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the ...

New

Audio/ RF Audio and Intercom Experience. Key Duties: * Testing and configuration of audio and intercom hardware * Design and build packages based on client requirements. * Provide technical support ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets ...

Audio Prep Technician

Van Nuys, CA · On-site

$28 - $34/hr

Audio/ RF Audio and Intercom Experience. Key Duties: * Testing and configuration of audio and intercom hardware * Design and build packages based on client requirements. * Provide technical support ...

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Intercom information

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$11

$25

$58

How much do intercom jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for intercom in the United States is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is an Intercom and what does someone working in this role do?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

How does working as an Intercom Specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What does an Intercom do?

An Intercom professional typically manages customer communication platforms, such as live chat or messaging systems, to support user engagement and service. They may also handle technical setup, troubleshoot issues, and optimize communication workflows using tools like Intercom software. Strong communication skills and familiarity with customer support tools are often required.

Is Intercom a good place to work?

Intercom offers roles such as customer support, sales, and engineering, often emphasizing collaboration and innovative work environments. Employee reviews highlight opportunities for growth, though experiences can vary depending on the role and team. It is known for a fast-paced, tech-focused culture with a focus on communication tools and customer engagement.

What are the key skills and qualifications needed to thrive as an Intercom Specialist, and why are they important?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.

How much does Intercom pay?

Intercom, as a customer support and communication platform, does not pay salaries. If referring to roles within the company, salary ranges vary depending on the position, experience, and location, with software engineers and customer support roles typically earning between $50,000 and $120,000 annually. Compensation may also include benefits such as stock options and bonuses.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, real estate brokers, commercial pilots, and skilled trades like electricians or plumbers. These positions often require experience, certifications, or specialized skills rather than formal college degrees, and may involve commission, bonuses, or overtime to reach high weekly earnings.
More about Intercom jobs
What cities are hiring for Intercom jobs? Cities with the most Intercom job openings:
What states have the most Intercom jobs? States with the most job openings for Intercom jobs include:
Infographic showing various Intercom job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $52,843 per year, or $25.4 per hour.

Intercom and Radio Technician

Clair Global Corporation

Lititz, PA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New


Clair Global rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

32nd of 75 rated media


Job description

Looking to begin a career in Communications with a leading, technology-driven company? Clair Global is hiring a Production/Intercom & Radio Technician who will pack and prep the deployment of Intercom & Radio equipment for concert tours and events, including: wired & wireless intercom, two-way radios and repeaters, switches, and access points equipment. The Production/Intercom & Radio Technician works in our warehouse to help organize, review inventory, and assist in the proper deployment of the department's equipment.
As an employee at Clair Global, we offer a wide range of perks and benefits, including medical, dental, vision insurance and a 401k match. We also offer tremendous growth opportunities within our organization, and a variety of onsite benefits in our headquarters of Lititz, PA. Employees also enjoy company paid fitness membership, onsite primary care physician, use of the Rock Lititz Community and businesses, and many more.
Who is Clair Global?
Clair Global is a fast-paced and rapidly growing entertainment technology company known for boldly advancing technology-driven experiences. Specializing in live production services, integrated technology installations and professional product innovations and manufacturing, Clair Global serves a wide range of vertical markets worldwide including concert touring, festivals, corporate events, sports venues, performance spaces and houses of worship. Clair Global is a proud member of the Rock Lititz Community which provides opportunities for industry professionals to join together in a unique collaboration. Through this, Clair employees can engage in training, certifications, wellness practices, live event discussions, and more.
Responsibilities & Duties
  • Maintain communications gear in line with company standards
  • Work closely with the operations team to ensure equipment is allocated accurately
  • Update department documentation for technical procedures and processes
  • Organize warehousing of gear
  • Pack and Prep / Unpack and de-prep equipment
  • General Warehouse duties

Essential Qualifications:
  • Proactive learner; willing to research and learn technical info about intercom & radio gear
  • Ability to manage multiple projects simultaneously
  • Eagerness to learn technical components of communications and network equipment
  • Quickly adapt to various computer systems and software for configuration of equipment
  • Creative problem solver
  • Must be able to do physical work lifting equipment, packing trunks, loading trucks, etc.
  • Prior experience in a warehouse is a plus
  • Experience in Intercom & Radios or IT and Networks is a plus

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