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Intercom Jobs (NOW HIRING)

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Telepro Communications is now hiring an Intercom / Low Voltage Technician to join our team in Mission, TX. We are looking for a dependable technician with experience installing, servicing, and ...

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Low Voltage / Intercom Installation Technician Location: Houston, TX (Cy-Fair ISD Projects) Schedule: Full-time Talent Corps is seeking experienced Low Voltage Installation Technicians to support ...

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Intercom information

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$11

$25

$58

How much do intercom jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for intercom in the United States is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is an Intercom and what does someone working in this role do?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

How does working as an Intercom Specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What are the key skills and qualifications needed to thrive as an Intercom Specialist, and why are they important?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.
More about Intercom jobs
What cities are hiring for Intercom jobs? Cities with the most Intercom job openings:
What states have the most Intercom jobs? States with the most job openings for Intercom jobs include:
INTERCOM / LOW VOLTAGE TECHNICIAN

INTERCOM / LOW VOLTAGE TECHNICIAN

Tele-Pro Communications

Mission, TX • On-site

$20 - $27/hr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

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Job description

Telepro Communications is now hiring an Intercom / Low Voltage Technician to join our team in Mission, TX. We are looking for a dependable technician with experience installing, servicing, and troubleshooting communication systems.

The ideal candidate will have experience with Telecor and Valcom systems. Experience with phone systems is a plus.

Job Responsibilities

Install, service, and troubleshoot intercom systems
Work with paging, intercom, and communication systems
Troubleshoot low voltage devices and wiring
Assist with service calls and field projects
Run, terminate, and test low voltage cabling as needed
Read and follow basic work orders, plans, and job instructions
Maintain a professional attitude while working at customer/job sites
Work with team members to complete projects safely and efficiently

Experience Preferred

Telecor intercom systems (MUST)
Valcom paging/intercom systems
Phone systems
Paging and communication systems
Low voltage cabling
Service and troubleshooting work

Requirements

Low voltage experience preferred
Must be dependable and responsible
Valid driver’s license
Must be able to work in the field and travel to local job sites
Ability to use basic hand tools and testing equipment
Ability to follow instructions and work as part of a team
Good communication and problem-solving skills

Why Join Telepro Communications?

Full-time opportunity
Local work in the Rio Grande Valley
Competitive pay based on experience
Steady work environment
Opportunity to grow with the company
Team-oriented workplace

Schedule

Full-time
Monday to Friday
Overtime may be available depending on project needs

Location

Telepro Communications
12005 N. Bryan Rd.
Mission, TX 78573

How to Apply

Interested candidates may apply through ZipRecruiter or contact us directly.

or Visit us at 12005 N. Bryan Rd. Mission TX 78573

Company Description

Telepro Communications is a low voltage and communications company based in Mission, Texas. We provide installation, service, and support for communication systems, intercom systems, paging systems, structured cabling, and other low voltage solutions throughout the Rio Grande Valley.
We take pride in delivering dependable service, quality workmanship, and professional support to our customers. Our team works on a variety of commercial and field projects, giving employees the opportunity to grow their skills, gain hands-on experience, and be part of a team-focused work environment.