Intercom Jobs in New York (NOW HIRING)

WORK OPTION: In Office
Group Summary:
At the NBA, we're passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.
As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league's on-court activities, other departments maintain relationships with television and digital media partners, develop marketing partnerships with some of the world's most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA's success.
Off the court, we're also deeply committed to social responsibility. NBA Cares leads the league's involvement in addressing meaningful social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.
Position Summary:
The Broadcast Comms Lead will oversee the NBA's intercom and communications systems within the Broadcast Support Engineering team. This individual will provide technical leadership, hands-on expertise, and strategic direction to ensure reliable, high-performance communications across all broadcast operations. The role requires a strong background in intercom/audio systems, deep technical knowledge of IP-based broadcast workflows, and proven leadership in supporting mission-critical live production environments.
Major Responsibilities:

• Lead the configuration, maintenance, and optimization of intercom and audio systems, including Riedel Artist, Riedel Bolero, RTS, and related platforms.

• Oversee upgrades and ongoing support of broadcast intercom systems (matrix, panels, IP endpoints, wireless, and hybrid solutions).

• Monitor and troubleshoot system performance in real time during live broadcasts and events.

• Manage routing and signal flow between production control rooms, studios, remote sites, and live venues.

• Collaborate with broadcast engineers, IT teams, and third-party vendors to deliver system upgrades, expansions, and lifecycle management.

• Ensure performance and reliability of master control and signal distribution services.

• Develop and maintain technical documentation, workflows, and standard operating procedures.

• Provide training and guidance to operators and end users on intercom functionality and best practices.

• Participate in a rotating on-call schedule, providing emergency response and technical leadership during incidents.

Required Education/Professional Experience:

• Bachelor's degree in Communications, Engineering, or related field (or equivalent professional experience).
• 5 -8 years of technical engineering experience in broadcast or live production environments

Required Skills/Knowledge Attributes:

• Deep expertise with intercom and audio systems, particularly Riedel.

• Strong knowledge of broadcast communications standards and technologies (AES67, SMPTE ST 2110, Dante, RVON, PTP).

• Solid understanding of IP-based broadcast infrastructure (routers, switchers, audio consoles, networking).

• Hands-on experience with broadcast intercom systems such as RTS, Clear-Com, or Riedel.

• Experience with RF communications and frequency coordination.

• Strong troubleshooting, vendor management, and lifecycle planning skills.

• Ability to perform in high-pressure, live production environments.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively under tight deadlines.

• Flexibility to travel and work nights, weekends, and non-standard hours as needed.

Salary Range:
$125,000 - $150,000
Job Posting Title:
Director
Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.
We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.
The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA's own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA's global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.