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Intercom Jobs in New York (NOW HIRING)

Crew Member

Ramsey, NJ ยท On-site

$12 - $15.75/hr

... intercom system, and providing quality service for our customers Requirements: -At least 16 years of age -Authorized to work in the United States

... intercom system, and providing quality service for our customers. Closer's are trained specifically in closing procedures and closing the store efficiently at the end of the night.

... intercom system, and providing quality service for our customers. Closer's are trained specifically in closing procedures and closing the store efficiently at the end of the night.

... intercom system, and providing quality service for our customers. Closer's are trained specifically in closing procedures and closing the store efficiently at the end of the night.

Support Specialist

New York, NY ยท On-site

$60K - $90K/yr

Become fluent in support tools (Intercom, internal BI dashboards, booking and payment systems) * Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot ...

Senior Support Specialist

Manhattan, NY ยท On-site +1

$65K - $85K/yr

Respond to customer inquiries via Intercom, chat, email, and other support channels with professionalism, warmth, and care. * Troubleshoot and resolve technical issues while ensuring users feel seen ...

Communicate confidently and empathetically via Intercom across all queues - including account operations, finance operations, booking operations, and advisor experience inquiries * Serve as the first ...

Senior Support Specialist

Manhattan, NY ยท On-site

$65K - $85K/yr

Respond to customer inquiries via Intercom, chat, email, and other support channels with professionalism, warmth, and care. * Investigate and troubleshoot product issues using internal tools ...

Senior Manager, Product Operations

New York, NY ยท On-site

$110K - $160K/yr

Own and scale systems and processes (Intercom, SOP lifecycle, content integrations) that power advisor and internal workflows * Drive end-to-end readiness for new product launches in collaboration ...

Be Seen First

Service access control, CCTV, intercom, nurse call, and other low voltage systems (experience is a plus). * Read blueprints, wiring diagrams, and technical documentation. * Complete service reports ...

Customer Support

Manhattan, NY ยท On-site

$80K - $140K/yr

The primary responsibilities will include responding to inbound support inquiries, improving support tooling (such as Intercom), partnering with customers while they integrate various systems with ...

Become fluent in support tools (Intercom, internal BI dashboards, booking and payment systems) * Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot ...

Showing results 21-40

Intercom information

See New York salary details

$12

$27

$64

How much do intercom jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intercom in New York is $27.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.76 and $28.38 per hour, depending on experience, location, and employer.

What is an intercom specialist?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

How does working as an intercom specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What are the key skills and qualifications needed to thrive as an intercom specialist?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.

What are popular job titles related to Intercom jobs in New York?

For Intercom jobs in New York, the most frequently searched job titles are:

Infographic showing various Intercom job openings in New York as of August 2026, with employment types broken down into 8% Internship, 2% As Needed, 56% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $57,772 per year, or $27.8 per hour.

$12 - $15.75/hr

Full-time

Re-posted 14 days ago


Job description

Description:
As a Crew Member your responsibilities include, but are not limited to ensuring all food orders are prepared, portioned, and served correctly within stated time goals, maintaining a clean, safe, and fully stocked dining room, restroom, and work area, Operating cash registers according to cash operations policies and procedures, Taking orders from customers, personally and via intercom system, and providing quality service for our customers
Requirements:
-At least 16 years of age
-Authorized to work in the United States