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Intake Case Manager Jobs in Virginia (NOW HIRING)

Intake Coordinator

Manassas, VA · On-site

$18 - $24.50/hr

Job Responsibilities: 1. Answers phones, receives all intake information for paraprofessional cases ... Assists in the maintenance of case managements notes related to personal problems and /other ...

Coordinate with referral sources, physicians, hospitals, case managers, account executives and ... Support intake staff during periods of high volume and assist with complex referral situations.

Clinical Intake Lead

Richmond, VA · On-site

$65 - $85/hr

Coordinate with referral sources, physicians, hospitals, case managers, account executives and ... Support intake staff during periods of high volume and assist with complex referral situations.

Coordinate with referral sources, physicians, hospitals, case managers, account executives and ... Support intake staff during periods of high volume and assist with complex referral situations.

Coordinate with referral sources, physicians, hospitals, case managers, account executives and ... Support intake staff during periods of high volume and assist with complex referral situations.

Showing results 41-60

Intake Case Manager information

See Virginia salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intake case manager in Virginia is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $30.72 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Virginia?

For Intake Case Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Virginia look for?

The top searched job categories for Intake Case Manager jobs in Virginia are:

What cities in Virginia are hiring for Intake Case Manager jobs?

Cities in Virginia with the most Intake Case Manager job openings:

Infographic showing various Intake Case Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $52,023 per year, or $25 per hour.

Case Manager Immigration Bilingual Spanish

The GEO Group

Lorton, VA • On-site

$24.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

9th of 43 rated prisons


Job description

Benefits Information
Benefits:
As a Case Manager, you will be part of a stable, established, and yet still growing organization which will present you with a range of different challenges. Since we prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
  • Two (2) weeks of Vacation
  • Fifty-six (56) Hours of Sick Time
  • Fifteen (15) paid Holidays
  • Medical, Dental, and Vision coverage
  • Term and Whole life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program with company match
  • Stock purchase program
  • Tuition reimbursement - $3500 per year
  • Employee Assistance Program (EAP)
  • Legal and Identity Theft Programs
  • Theme park and attraction discounts

Equal Opportunity Employer
Overview
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Qualifications
Minimum Requirements:
  • High School Diploma or GED required. Bachelor's degree preferred.
  • At lesat two (2) years of customer service or case management experience required.
  • Bilingual Spanish required.
  • Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • US citizenship required.
  • Ability to receive client's approval to work on contract required.
  • Must live in the US 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic computer skills.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.
  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Responsibilities
Summary:
The ISAP Case Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract.
Primary Duties and Responsibilities:
  • The ISAP Case Specialist develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • The ISAP Case Specialist conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • The ISAP Case Specialist assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social
    adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants' places of residence in compliance with contractual obligations.
  • Makes referrals for emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
  • Performs other duties as assigned.

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