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Intake Case Manager Jobs in Virginia (NOW HIRING)

Horizon Behavioral Health

Case Manager - Tree Grant

Amherst, VA · On-site

$38K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Case Manager will link, and coordinate identified client and/or family needs (e.g., medication ... criteria and intake processes, generic community resources, and mental health, developmental ...

Melwood

Be Seen First

WORKFORCE SPECIALIST CASE MANAGER

Alexandria, VA · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides initial workforce intake and on-going assessment of client abilities, needs, interests ... case staff meetings and monthly partnership meetings. Assists with securing job placement and ...

Redhorse Corporation

Case Support Manager

Quantico, VA · On-site

$125K - $150K/yr

The Case Support Manager will support mission planning, authority validation, technical ... Coordinate end-to-end CNO operational workflow, including intake, requirements clarification ...

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Intake Case Manager information

See Virginia salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake case manager in Virginia is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $30.72 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What are popular job titles related to Intake Case Manager jobs in Virginia?

For Intake Case Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Virginia look for?

The top searched job categories for Intake Case Manager jobs in Virginia are:

What cities in Virginia are hiring for Intake Case Manager jobs?

Cities in Virginia with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $52,023 per year, or $25 per hour.

Case Manager - Permanent Supportive Housing

Horizon Behavioral Health

Lynchburg, VA • On-site

$38K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Hours: Full-time (37.5 hours per week)

Location: Lynchburg VA, 24501

Compensation dependent on experience

Position Summary

The Case Manager promotes and supports individuals who are at risk of developing or have mental health and/or substance abuse issues. Services include assessment, monitoring, linking to services, supportive-level counseling, education, and advocacy. Case management services may also be provided to a small number of priority population women with substance abuse disorders as needed. The case management position for Permanent Supportive Housing (PSH) focuses primarily on providing services that support clients in maintaining stable housing.

Required Education and Experience

  • Bachelor's degree from an accredited college/university in an applicable human services field (Psychology, Social Work, Counseling, or related field), or relevant education, which indicates that the individual possesses the required knowledge, skills, and abilities.
  • A minimum of one year of relevant mental health, developmental disability or substance abuse work experience or a combination thereof that demonstrates candidate possesses the required knowledge, skills and abilities; and/or an equivalent combination of education, training and experience that provides the individual possesses the required knowledge, skills, and abilities.

Related Knowledge, Skills and Abilities

Services, systems, and programs available in the community including primary health care, support services, eligibility criteria and intake processes, generic community resources, and mental health, developmental disabilities, and substance abuse treatment programs; The nature of serious mental illness, developmental disabilities, and substance abuse depending on the population served, including clinical and developmental issues.

  • Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
  • The use of medications in the care or treatment of the population served.
  • Ability to drive and must possess a valid driver’s license. May be called upon to travel to any Horizon worksite; transport clients, provide services to client @other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites; Ability to participate in and successfully pass behavioral intervention training; includes both verbal de-escalation skills and physical skills techniques to be utilized with consumers as needed.

The Best Benefits for Those Who Take Care of the Community

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community throughout the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply – Please visit our online career center at https://www.horizonbh.org/careers/

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).