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Sr Case Manager Jobs in Virginia (NOW HIRING)

Shelter House

DVSH - Prevention Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Senior Prevention Case Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.

Shelter House

DVSH - Prevention Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Senior Prevention Case Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.

Shelter House

DVSH - Prevention Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Senior Prevention Case Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.

KBR

Senior Strategic Case Manager

Arlington, VA · On-site

Senior Strategic Case Manager Job Summary As the Senior Strategic Case Manager, you will serve as a principal advisor and analyst within the Intensive Management Office (IMO), driving the management ...

KBR, Inc.

Senior Strategic Case Manager

Arlington, VA · On-site

Senior Strategic Case Manager Job Summary As the Senior Strategic Case Manager, you will serve as a principal advisor and analyst within the Intensive Management Office (IMO), driving the management ...

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Sr Case Manager information

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations regularly.

What is a Sr Case Manager?

Sr Case Managers, or Senior Case Managers, are experienced professionals who coordinate and oversee complex cases, often within healthcare, social services, or legal settings. They assess clients' needs, develop and monitor care or service plans, and ensure clients receive appropriate resources and support. Senior Case Managers may also supervise junior staff, handle escalated or high-risk cases, and collaborate with multidisciplinary teams to optimize outcomes. Their role requires strong communication, analytical skills, and a deep understanding of relevant regulations and best practices.

What are the key skills and qualifications needed to thrive as a Sr Case Manager, and why are they important?

To thrive as a Sr Case Manager, you need a strong background in case management, problem-solving, and often a relevant degree such as social work, nursing, or a related field, along with appropriate licensure or certification. Experience with case management software, electronic health records (EHRs), and knowledge of healthcare regulations and insurance processes are typically required. Exceptional communication, organizational skills, and empathy are essential soft skills for building relationships and effectively advocating for clients. These competencies enable Sr Case Managers to coordinate complex care, ensure compliance, and achieve optimal outcomes for clients and organizations.

How does a Sr Case Manager typically collaborate with interdisciplinary teams to support clients' needs?

Sr Case Managers frequently work alongside healthcare professionals, social workers, insurance representatives, and community organizations to create and implement comprehensive care plans for clients. They act as coordinators, ensuring that all parties are informed and aligned on goals, progress, and any necessary changes in care. This collaboration often involves regular meetings, case conferences, and detailed documentation to track outcomes and address challenges. Building effective relationships and communication skills is essential for navigating complex client situations and achieving the best possible results.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage complex cases, and problem-solving skills to develop appropriate solutions. Leadership qualities and experience in case management software are also valuable for success in this role.

What is the difference between Sr Case Manager vs Case Coordinator?

AspectSr Case ManagerCase Coordinator
Required CredentialsBachelor's degree, relevant certifications, experienceHigh school diploma or equivalent, on-the-job training
Work EnvironmentHealthcare, social services, insurance companiesHealthcare facilities, social service agencies
Employer & Industry UsageUsed in healthcare, insurance, social workCommon in social services, healthcare settings
Job ResponsibilitiesAssess client needs, develop care plans, coordinate servicesAssist with client intake, schedule appointments, support case management

The main difference is that Sr Case Managers have more advanced responsibilities, including developing care plans and coordinating complex services, while Case Coordinators focus on administrative support and client scheduling. Sr Case Managers typically require more experience and certifications, working in similar environments.

What are popular job titles related to Sr Case Manager jobs in Virginia? For Sr Case Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Sr Case Manager jobs in Virginia look for? The top searched job categories for Sr Case Manager jobs in Virginia are:
What cities in Virginia are hiring for Sr Case Manager jobs? Cities in Virginia with the most Sr Case Manager job openings:
Sr Case Manager jobs near you
Infographic showing various Sr Case Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

LHSC - Senior Case Manager (Temporary)

Shelter House

Leesburg, VA • On-site

$58K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Title: Senior Case Manager
Department: Loudoun Homeless Service Center
Reports to: Assistant Director of Programs
Salary Range: $58K-$63K
Location: Leesburg, VA
Duration: Temporary Until October 31, 2026
FLSA Status: Exempt
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)
About the Role:
Senior Case Manager is responsible for leading the shelter case management team to provide comprehensive services to households experiencing homelessness to end their homelessness. The Senior Case Manager will carry a caseload at the hotel site. The position requires a client-centered approach that respects self-determination, involves them in decision-making, and empowers them to achieve their goals. Effective collaboration with community partners and service providers is essential for providing holistic support and addressing any gaps in care. The role also involves maintaining accurate documentation and preparing reports to ensure compliance with organizational policies and funding requirements. The role involves developing and implementing individualized plans to secure permanent housing.
The Senior Case Manager will lead the team in prioritizing housing solutions, collaborate closely with the assistant director of programs, and ensure that both on-site and hotel locations maintain the necessary capacity to meet community needs. Additionally, the Senior Case Manager will provide direct support to Case Managers to enhance service delivery.
Responsibilities:
Participant-Centered Support and Supervision:
  • Carry a caseload of participants at the off-site hotel location
  • Develop individualized housing-first service plans and guide participants through ending their homelessness:
  • Include housing location service, referral, and advocacy
  • Facilitate housing-relation tasks such as collecting necessary documents
  • Assist with developing a rental assistance package for participants utilizing a variety of funding sources, properly document the distribution of funds, and lead the recertification process if additional funds to maintain housing
  • Develop and implement individualized plans to help participants secure and maintain permanent housing.
  • Assist participants in securing basic needs items and services, including clothing, employment, childcare, etc.
  • Empower and support participants in the successful completion of their identified goals.
  • Provide services that are convenient and accessible for participants, including off-site visits.
  • Lead the case management team in providing effective services to the participants
  • Provide direct support to Case Managers, including phone screenings, diversion support, and guidance on complex cases.
  • De-escalate any safety concerns promptly and compassionately.
  • Complete and submit all documentation required for incidents before the end of the shift

Collaboration & Administrative Support
  • Function as a contributing member of a multidisciplinary team to ensure timely service delivery
  • Assure that all relevant information about participants is disseminated to all appropriate staff members promptly.
  • Monitors participants progress by regular, ongoing contact with individuals receiving services and contact with collaborative service providers both external and internal necessary assessments. Make referrals to support participants' goals and needs.
  • Manage tasks and scanning as needed to have a complete and current chart
  • Participate in weekly staff meetings and training as directed by the supervisor.
  • Collaborate closely with the Assistant Director of Programs, hotel staff, LHSC site, and intake and referral (I&R) team to ensure that bed capacity meets community needs.
  • Proactively communicate caseload coverage and provide a brief of outstanding tasks when absent from work.
  • Ensure accurate and timely entry of participants data into the Homeless Management Information System (HMIS) and oversee data entry by direct reports.
  • Maintain HMIS accuracy and data clean-ups monthly.
  • Facilitate ongoing reviews of participant's service plans, and leading meetings and supervision sessions as needed.
  • Participate in intakes, on-call manager rotations, and support file audits and intake process reviews.

Other
  • Work as a contributing team member within Shelter House and external agencies
  • Exemplify Shelter House core values
  • Perform other assigned duties as needed

Requirements
Required:
  • A bachelor's degree in human services/ related field or commensurate experience
  • 3+ years of street outreach/case management/ direct services/other related experience
  • Strong written and oral communication skills
  • Ability to prioritize competing priorities and make sound judgements
  • Ability to complete tasks while navigating frequent interruptions
  • Ability to deliver creative, resourceful solutions to unique challenges
  • Strong organizational and time management skills
  • Valid Driver's License and reliable transportation
  • Ability to Drive a 15-passenger van
  • Willingness to work evenings and weekends and as needed

Physical Requirements:
  • Annual TB Test is required
  • Ability to sit or stand for long periods
  • Ability to lift items weighing 10-20 pounds

Benefits
Benefits:
  • Medical, Dental & Vision Insurance
  • 401K contributions with a 4% employer match
  • 11 Paid Holidays, a Floating Holiday and the opportunity to take your Birthday Off
  • Four Annual Employee Engagment Events

Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol-Free Workplace Policy:
Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

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