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Case Management Assistant Jobs in Virginia (NOW HIRING)

Leidos

Case Management Analyst

Chantilly, VA · On-site

$92K - $166K/yr

Support Case Management services for injured, ill or recovering clients, • Receive and review ... Registered Nurse, Board-Certified Nurse Practitioner or a Board-Certified Physician Assistant

Leidos

Case Management Analyst

Chantilly, VA

$92K - $166K/yr

Manage a case load, proactively communicating with each assigned claimant. Provide advice and ... Conduct research to assist case developers with new case documentation requirements using Sponsor ...

ncmec

Case Management Services TRAVEL REQUIREMENT : None HOURS and SCHEDULE : This position requires ... assist and support law enforcement agencies, guardians and families associated with these cases.

UNIVERSITY OF LYNCHBURG

Case Manager

Lynchburg, VA

$19.50 - $25/hr

Administer the day-to-day management of Case Management, including handling multiple ... to assist students in navigating to the appropriate resources. * Keep an up to date list of ...

New

University of Lynchburg

Case Manager

Lynchburg, VA · On-site

$48K - $54K/yr

Administer the day-to-day management of Case Management, including handling multiple ... to assist students in navigating to the appropriate resources. * Keep an up to date list of ...

New

Encompass Health

Case Manager

Bristol, VA · On-site

$19.50 - $25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Fredericksburg, VA · On-site

$19.75 - $25.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

MARYS CHOICE RVA

Case Manager

Richmond, VA

$23/hr

The CM's primary purpose is to assist residents to move toward achieving the goal of family, self-development, and independence by providing case management, some individual counseling, and ...

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Case Management Assistant information

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$13

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How much do case management assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for case management assistant in Virginia is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.33 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Virginia? The most popular types of Case Management jobs in Virginia are:
What are popular job titles related to Case Management Assistant jobs in Virginia? For Case Management Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Virginia look for? The top searched job categories for Case Management Assistant jobs in Virginia are:
What cities in Virginia are hiring for Case Management Assistant jobs? Cities in Virginia with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Virginia as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $43,837 per year, or $21.1 per hour.
Case Management Assistant - Adult MH

Case Management Assistant - Adult MH

Hampton-Newport News Community Services Board

Hampton, VA

$37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Case Management Assistant

Full-time | Monday - Friday 8:30 a.m. to 5:00 p.m.

Annual Salary: $37,799

The Hampton - Newport News Community Services Board is seeking a Case Management Assistant to provide administrative and care coordination support for our Adult Mental Health Case Management team. If you are organized, detail-oriented, and enjoy helping others through exceptional coordination and customer service, this is an excellent opportunity to build a meaningful career in behavioral health.

What You'll Do

As a Case Management Assistant, you'll play an important role in helping individuals access services by supporting the daily operations of the Case Management program. Responsibilities include:

  • Complete intake screenings and coordinate appointments for new referrals.
  • Assist with care coordination and service linkage for individuals receiving case management services.
  • Maintain a caseload of non-billable clients and ensure timely follow-up.
  • Enter accurate and timely documentation into the electronic health record (EHR).
  • Support Case Managers with administrative tasks and service coordination.
  • Monitor and maintain intake, screening, and caseload tracking systems.
  • Organize tasks, calendars, and communications using Microsoft Outlook.
  • Maintain an up-to-date directory of community resources and referral information.
  • Communicate professionally with individuals receiving services, families, hospitals, and community partners.
  • Perform other administrative and program support duties as assigned.


Required Qualifications:

  • Associate's Degree in Human Services (such as Social Work, Psychology, Sociology, Counseling);

OR

  • Three (3) years of clerical experience and at least six (6) months experience working with individuals living with serious mental illness.
A Typical Day

This position offers a consistent Monday through Friday schedule from 8:30 a.m. to 5:00 p.m. Your day will include reviewing referrals, monitoring intake and caseload trackers, updating records, coordinating services, and supporting the Case Management team. You'll help ensure information is accurate, referrals move forward efficiently, and individuals are connected with the resources they need. Your organization and attention to detail help keep services running smoothly and make a meaningful difference for the people we serve.

Benefits

We offer a competitive benefits package that includes:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Paid Annual Leave and Sick Leave
  • 11 Paid Holidays
  • Virginia Retirement System (VRS)
  • Opportunities for professional growth and development
Apply Today!

If you're looking for a rewarding career where your organizational skills, attention to detail, and commitment to quality service can make a positive impact, we'd love to hear from you.


The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Apply