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Insurance Virtual Assistant Jobs (NOW HIRING)

Steno

Virtual Tech Assistant

$20 - $23/hr

Virtual Tech Assistant / Part-Time - Remote Healthcare Reimbursement, Equity, Paid Sick Time ... We offer a monthly reimbursement to help offset the costs of covered healthcare insurance premiums.

MAPMG

Virtual AHC/Urgent Care

Washington, DC · On-site +1

$280K/yr

Comprehensive benefits including 100% employer-funded medical and dental insurance premiums, a ... Virtual Care Home Equipment Bundle The starting annual salary for this position is $280,000 which ...

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Insurance Virtual Assistant information

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$11

$24

$33

How much do insurance virtual assistant jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for insurance virtual assistant in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are Insurance Virtual Assistants?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the key skills and qualifications needed to thrive as an Insurance Virtual Assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are the main responsibilities of an Insurance Virtual Assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.
More about Insurance Virtual Assistant jobs
What cities are hiring for Insurance Virtual Assistant jobs? Cities with the most Insurance Virtual Assistant job openings:
What states have the most Insurance Virtual Assistant jobs? States with the most job openings for Insurance Virtual Assistant jobs include:
What job categories do people searching Insurance Virtual Assistant jobs look for? The top searched job categories for Insurance Virtual Assistant jobs are:
Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.
Virtual Tech Assistant

Virtual Tech Assistant

Steno

Remote

$20 - $23/hr

Part-time

Medical, Retirement

Posted 9 days ago

Job description

Virtual Tech Assistant / Part-Time - Remote
Healthcare Reimbursement, Equity, Paid Sick Time & Flexible Schedule
Why You Should Choose Steno
At Steno, we're growing fast and transforming the litigation technology industry with cutting-edge technology, unique products, and an exceptional client experience. Founded in 2018, we're revolutionizing how legal professionals work - and our Video Specialists (Virtual Tech Assistants) are at the heart of delivering the white-glove service our clients rave about.
  • Wins together - Stock options included. When Steno grows, you grow.
  • Constantly innovates with technology at our core - We are a modern organization solving real problems in an industry that needs a revolutionary approach.
  • Healthcare support - Your health is always a priority. We offer a monthly reimbursement to help offset the costs of covered healthcare insurance premiums.
  • Wellness & Mental Health - Shared benefits available to all employees to be used among them and their households.
  • Competitive Pay ($20-$23/hr) - Hourly compensation with real growth potential as you make your mark on a fast-growing team.
  • Meaningful perks - A work-supplied computer, a monthly stipend to cover internet costs, access to a company-provided 401k, and paid sick time.

Why a Virtual Tech Assistant here is different:
  • You're on camera and in the room - Our Video Specialists provide live, face-to-face technical, video, and audio support during real depositions using our Steno Connect platform. This isn't background IT work - you're the person clients rely on to troubleshoot in real time when it matters most.
  • A team unlike any other - Meet the "Vid-Squad" - a diverse group from all different backgrounds, united by a drive to deliver exceptional service. Senior teammates help keep the ship running smoothly.
  • Comprehensive training from day one - You'll receive on-the-job training on the deposition process and Steno's unique service workflows - no legal background required. We set you up to succeed.
  • Hospitality meets cutting-edge tech - You'll operate Zoom and Steno Connect with a white-glove, concierge mindset, ensuring every client has what they need before, during, and after every deposition. If you're not comfortable commanding a (virtual) room, this job is not for you.

You'll crush it here if you have 2+ years of customer service experience, 1+ years of Zoom/video conferencing experience (Zoom proficiency is tested during interviews), thrive in fast-paced environments, are highly detail-oriented, and have a minimum of 20 hours of Monday-Friday availability between 9 am-5 pm PST. At least 6 months of remote work experience required. Legal or startup experience is a bonus!
Application Information
  • Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
  • Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
  • Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.
  • Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.
  • Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.

Please note that we are currently looking for Virtual Tech Assistants in the following locations: AL, AZ, AR, FL, GA, HI, IN, IA, KS, LA, ME, MD, MA, ME, MI, MS, MO, MT, NE, NJ, NM, NC, OH, PA, SC, TX, UT, VA, WV, WI

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