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Insurance Supervisor Jobs in Florida (NOW HIRING)

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Insurance Supervisor information

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$28K

$61.9K

$91.5K

How much do insurance supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for insurance supervisor in Florida is $61,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Supervisor, and why are they important?

To thrive as an Insurance Supervisor, you need expertise in insurance policies, regulatory compliance, team leadership, and a relevant bachelor's degree or industry certification such as CPCU. Familiarity with insurance management software, claims processing systems, and CRM tools is typically required. Strong interpersonal skills, problem-solving ability, and attention to detail help you motivate teams and resolve complex customer issues. These competencies are crucial for ensuring efficient operations, maintaining compliance, and delivering high-quality service in the insurance sector.

How does an Insurance Supervisor typically support team development and performance improvement?

An Insurance Supervisor plays a key role in guiding and developing their team by providing regular feedback, conducting performance reviews, and identifying training needs. They often organize coaching sessions, facilitate knowledge sharing, and set clear performance goals to help team members succeed. Additionally, Insurance Supervisors monitor workflow to ensure efficiency and compliance with industry regulations, fostering a supportive environment where employees can learn and grow. This proactive approach not only enhances team performance but also contributes to overall organizational success.

What does an Insurance Supervisor do?

An Insurance Supervisor oversees the daily operations of an insurance team, ensuring that policies are processed accurately and customer service standards are met. They are responsible for managing staff, training new employees, monitoring compliance with regulations, and resolving complex claims or customer issues. Insurance Supervisors also analyze workflow, implement process improvements, and report performance metrics to management. Their goal is to maintain efficient operations while upholding company policies and industry standards.

What is the difference between Insurance Supervisor vs Insurance Agent?

AspectInsurance SupervisorInsurance Agent
CertificationsTypically requires state licensing and sometimes management certificationsRequires state licensing, often with specific product licenses
Work EnvironmentOversees teams, manages policies, and ensures compliance within insurance companiesWorks directly with clients to sell and service insurance policies
Employer & Industry UsageEmployed by insurance companies, agencies, or brokeragesEmployed by insurance agencies or as independent agents

Insurance Supervisors focus on managing teams and ensuring policy compliance within insurance companies, while Insurance Agents primarily sell and service insurance policies directly to clients. Both roles require licensing, but their responsibilities and work environments differ significantly.

What are popular job titles related to Insurance Supervisor jobs in Florida? For Insurance Supervisor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Supervisor jobs in Florida look for? The top searched job categories for Insurance Supervisor jobs in Florida are:
What cities in Florida are hiring for Insurance Supervisor jobs? Cities in Florida with the most Insurance Supervisor job openings:
What are popular job titles related to Insurance Supervisor jobs in FL? For Insurance Supervisor jobs in FL, the most frequently searched job titles are:
Insurance Supervisor jobs near you
Infographic showing various Insurance Supervisor job openings in Florida as of May 2026, with employment types broken down into 2% As Needed, 50% Full Time, 47% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $61,874 per year, or $29.7 per hour.
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Ocala, FL

Full-time

Medical, Retirement

Posted 2 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Description

Job Description:

Title: Operations Supervisor – Commercial Lines 

Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. 

Key Responsibilities: 

  • Performance Standards: Monitor productivity, efficiency, quality, and service standards. 

  • Culture Promotion: Promote IOA culture and support team engagement. 

  • Professional Development: Support ongoing staff training and development. 

  • Succession Planning: Develop future branch operations leaders. 

  • Direct Staff Management: Lead Account Management staff and provide coaching and guidance. 

  • HR Management: Ensure compliance with HR policies and processes. 

  • Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. 

  • Performance Communication: Deliver evaluations and maintain transparent communication with leadership. 

  • Workflow Management: Assign and balance workloads to ensure service continuity. 

  • Operational Process Excellence: Implement and enforce processes and best practices. 

  • Data Analysis: Monitor and interpret performance data and take action as needed. 

  • Data Integrity: Maintain accurate data across agency and carrier systems. 

  • Account Management: Manage an assigned book of business. 

  • Technical Support: Serve as a subject matter expert for coverage and service questions. 

  • Client Relationship Management: Manage client relationships and support renewals and service needs. 

  • Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. 

  • Renewal and New Business Execution: Lead or support the full renewal and new business process. 

  • Service Excellence: Deliver excellent service and proactively anticipate client needs. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Professional designations preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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