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Insurance Office Jobs (NOW HIRING)

United Services

Office Administrator

Lake Bluff, IL · On-site

$17.75 - $24.50/hr

Health insurance Paid time off Training & development Vision insurance Office Administrator Lake Bluff, IL | Full-Time | $50,000 - $60,000 + Incentives CallUSFirst (United Services by Permaco, Inc ...

KRAUS RESTORATION INC

Office Coordinator

Whippany, NJ · On-site

$18 - $25/hr

Health insurance * Opportunity for advancement * Training & development * Vision insurance Office Coordinator (Client-Facing Admin Role) Location: Salary: $18-$24/hour (depending on experience) - or ...

Avantier Inc.

Office Administrator

Plainfield, NJ · On-site

$50K - $65K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Office Administrator Location: North Plainfield, New Jersey Company:

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Insurance Office information

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$29.5K

$55.6K

$84.5K

How much do insurance office jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance office in the United States is $55,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is an insurance office job?

Insurance office jobs refer to administrative, customer service, and support roles within insurance companies or agencies. These positions typically involve tasks such as processing insurance claims, handling client inquiries, maintaining policy records, and assisting agents or underwriters with paperwork. Common titles include insurance office assistant, claims processor, customer service representative, and administrative coordinator. These jobs are crucial for the smooth operation of insurance offices and require strong organizational and communication skills.

What is the difference between Insurance Office vs Insurance Agent?

AspectInsurance OfficeInsurance Agent
CredentialsVaries; may include licensing depending on staff rolesRequires state licensing and certification
Work EnvironmentOffice setting, administrative tasks, customer serviceFieldwork, client meetings, sales activities
Employer & Industry UsageInsurance agencies, brokerages, corporate officesIndependent or agency-based, insurance companies
Common Search & ComparisonOften compared for administrative roles or office-based positionsCompared for sales, client interaction, licensing requirements

Insurance Office roles typically involve administrative and customer service tasks within an office environment, often supporting insurance agents or agencies. Insurance Agents focus on selling policies, client consultations, and require licensing. While both work within the insurance industry, their responsibilities and credentials differ, making this comparison useful for those exploring career options or job opportunities.

What are the key skills and qualifications needed to thrive in an insurance office role?

To thrive in an insurance office role, you need a solid understanding of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Strong organizational skills, attention to detail, and effective communication help you excel in client interactions and administrative tasks. These skills are crucial for accurate policy handling, regulatory compliance, and delivering quality service to clients.

What are some common challenges faced in an insurance office role, and how can I prepare for them?

Working in an insurance office often involves balancing multiple priorities, such as handling client inquiries, processing claims, and managing policy documents. One common challenge is staying organized while managing a high volume of paperwork and meeting tight deadlines. Strong communication and customer service skills are essential, as you'll regularly interact with clients and coordinate with underwriters or agents. To prepare, focus on developing your attention to detail, proficiency with office software, and ability to work collaboratively within a team-oriented environment.
More about Insurance Office jobs
What cities are hiring for Insurance Office jobs? Cities with the most Insurance Office job openings:
What are the most commonly searched types of Insurance Office jobs? The most popular types of Insurance Office jobs are:
What states have the most Insurance Office jobs? States with the most job openings for Insurance Office jobs include:
What job categories do people searching Insurance Office jobs look for? The top searched job categories for Insurance Office jobs are:
Insurance Office jobs near you
Infographic showing various Insurance Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,642 per year, or $26.8 per hour.

Account Executive- Commercial Insurance (Hybrid 1 day in-office)

Insurance Office of America

Tallahassee, FL • On-site

Full-time

Medical, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Account Executive - Commercial Lines 

Work Mode: Hybrid 1 day in-office | Location/Supporting: Longwood, FL | Book Focus: Construction, Hospitality
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for the strategic coordination and execution of client marketing, servicing, risk management, and/or sales activities. Manage a book of business, increase account retention, and resolve complex customer service problems. Actively seek to grow IOA business by identifying and acting on sales opportunities, and serve as a resource to the account team and Producers. 

 
Key Responsibilities: 

  • Team Leadership: Direct daily activities and workflow of the account team. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Discretion and Judgment: Ensure beneficial outcomes using discretion and judgment. 

  • Client Relationship Management: Manage client relationships, conduct meetings, and close business. 

  • Communication: Act as a communication conduit between Producers and the account team. 

  • Customer Service and Account Management: Manage account activities, policy administration, billing, claims, and more. 

  • Policy Management: Manage policy expirations and renewals. 

  • New Business and Renewal Process: Conduct research, gather information, prepare submissions, and bind coverage. 

  • Accounts Receivable: Monitor reports and collect outstanding balances. 

  • System Maintenance: Maintain data accuracy in agency management systems. 

  • Activity Monitoring: Ensure timely completion of activities. 

  • Service Excellence: Deliver excellent service, anticipate needs, and respond quickly to requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience, or 7 years of sales, marketing, or relationship management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Experience to service and support large, complex accounts 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 95-115K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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