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Insurance Office Jobs in Alabama (NOW HIRING)

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Insurance Office information

See Alabama salary details

$26.7K

$50.4K

$76.6K

How much do insurance office jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance office in Alabama is $50,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $57,600.00 per year, depending on experience, location, and employer.

What is an insurance office job?

Insurance office jobs refer to administrative, customer service, and support roles within insurance companies or agencies. These positions typically involve tasks such as processing insurance claims, handling client inquiries, maintaining policy records, and assisting agents or underwriters with paperwork. Common titles include insurance office assistant, claims processor, customer service representative, and administrative coordinator. These jobs are crucial for the smooth operation of insurance offices and require strong organizational and communication skills.

What is the difference between Insurance Office vs Insurance Agent?

AspectInsurance OfficeInsurance Agent
CredentialsVaries; may include licensing depending on staff rolesRequires state licensing and certification
Work EnvironmentOffice setting, administrative tasks, customer serviceFieldwork, client meetings, sales activities
Employer & Industry UsageInsurance agencies, brokerages, corporate officesIndependent or agency-based, insurance companies
Common Search & ComparisonOften compared for administrative roles or office-based positionsCompared for sales, client interaction, licensing requirements

Insurance Office roles typically involve administrative and customer service tasks within an office environment, often supporting insurance agents or agencies. Insurance Agents focus on selling policies, client consultations, and require licensing. While both work within the insurance industry, their responsibilities and credentials differ, making this comparison useful for those exploring career options or job opportunities.

What are the key skills and qualifications needed to thrive in an insurance office role?

To thrive in an insurance office role, you need a solid understanding of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Strong organizational skills, attention to detail, and effective communication help you excel in client interactions and administrative tasks. These skills are crucial for accurate policy handling, regulatory compliance, and delivering quality service to clients.

What are some common challenges faced in an insurance office role, and how can I prepare for them?

Working in an insurance office often involves balancing multiple priorities, such as handling client inquiries, processing claims, and managing policy documents. One common challenge is staying organized while managing a high volume of paperwork and meeting tight deadlines. Strong communication and customer service skills are essential, as you'll regularly interact with clients and coordinate with underwriters or agents. To prepare, focus on developing your attention to detail, proficiency with office software, and ability to work collaboratively within a team-oriented environment.
What are the most commonly searched types of Insurance Office jobs in Alabama? The most popular types of Insurance Office jobs in Alabama are:
What are popular job titles related to Insurance Office jobs in Alabama? For Insurance Office jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Insurance Office jobs in Alabama look for? The top searched job categories for Insurance Office jobs in Alabama are:
Insurance Office jobs near you
Infographic showing various Insurance Office job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,433 per year, or $24.2 per hour.

Office Manager - State Farm Agent Team Member

State Farm

Huntsville, AL • On-site

$55K - $70K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,545 frontline employees who took The Breakroom Quiz

225th of 304 rated insurance

Job description

Responsive recruiter
Benefits:
  • Simple IRA
  • Health insurance
  • Flexible schedule
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As Office Manager with Shon Henry Insurance and Financial Services, Inc, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Shon Henry Insurance and Financial Services, INC is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • MUST BE Property, Casualty, Life and Health licensed

Compensation: $55,000.00 - $70,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
Come work with an energetic, fun team at Shon Henry - State Farm Agent!
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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