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Insurance Office Jobs (NOW HIRING)

DONG-E INSURANCE AGENCY

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P&C Insurance Agent / Office Assistant

Englewood Cliffs, NJ · On-site

We are looking for a organized, detail-oriented P&C Insurance Office Assistant to join our team and keep our day-to-day office operations running smoothly. In this role, you'll be the backbone of our ...

Vargas Insurance Agency Inc

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State Farm Insurance Office Service/Sales

San Diego, CA · On-site

$18 - $24/hr

**INSURANCE STATE FARM OFFICE CUSTOMER SERVICE & SALES **MUST BE BILINGUAL IN SPANISH** If you can honestly say that you poses the following attributes please apply: Naturally Friendly, Respectful ...

Vargas Insurance Agency Inc

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State Farm Insurance Office Service/Sales

San Diego, CA · On-site

$18 - $24/hr

**INSURANCE STATE FARM OFFICE CUSTOMER SERVICE & SALES **MUST BE BILINGUAL IN SPANISH** If you can honestly say that you poses the following attributes please apply: Naturally Friendly, Respectful ...

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Insurance Office information

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$29.5K

$55.6K

$84.5K

How much do insurance office jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance office in the United States is $55,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is an insurance office job?

Insurance office jobs refer to administrative, customer service, and support roles within insurance companies or agencies. These positions typically involve tasks such as processing insurance claims, handling client inquiries, maintaining policy records, and assisting agents or underwriters with paperwork. Common titles include insurance office assistant, claims processor, customer service representative, and administrative coordinator. These jobs are crucial for the smooth operation of insurance offices and require strong organizational and communication skills.

What is the difference between Insurance Office vs Insurance Agent?

AspectInsurance OfficeInsurance Agent
CredentialsVaries; may include licensing depending on staff rolesRequires state licensing and certification
Work EnvironmentOffice setting, administrative tasks, customer serviceFieldwork, client meetings, sales activities
Employer & Industry UsageInsurance agencies, brokerages, corporate officesIndependent or agency-based, insurance companies
Common Search & ComparisonOften compared for administrative roles or office-based positionsCompared for sales, client interaction, licensing requirements

Insurance Office roles typically involve administrative and customer service tasks within an office environment, often supporting insurance agents or agencies. Insurance Agents focus on selling policies, client consultations, and require licensing. While both work within the insurance industry, their responsibilities and credentials differ, making this comparison useful for those exploring career options or job opportunities.

What are the key skills and qualifications needed to thrive in an insurance office role?

To thrive in an insurance office role, you need a solid understanding of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant certification. Familiarity with insurance management software, CRM systems, and document processing tools is typically required. Strong organizational skills, attention to detail, and effective communication help you excel in client interactions and administrative tasks. These skills are crucial for accurate policy handling, regulatory compliance, and delivering quality service to clients.

What are some common challenges faced in an insurance office role, and how can I prepare for them?

Working in an insurance office often involves balancing multiple priorities, such as handling client inquiries, processing claims, and managing policy documents. One common challenge is staying organized while managing a high volume of paperwork and meeting tight deadlines. Strong communication and customer service skills are essential, as you'll regularly interact with clients and coordinate with underwriters or agents. To prepare, focus on developing your attention to detail, proficiency with office software, and ability to work collaboratively within a team-oriented environment.
More about Insurance Office jobs
What cities are hiring for Insurance Office jobs? Cities with the most Insurance Office job openings:
What are the most commonly searched types of Insurance Office jobs? The most popular types of Insurance Office jobs are:
What states have the most Insurance Office jobs? States with the most job openings for Insurance Office jobs include:
What job categories do people searching Insurance Office jobs look for? The top searched job categories for Insurance Office jobs are:
Insurance Office jobs near you
Infographic showing various Insurance Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,642 per year, or $26.8 per hour.

Insurance Office Support Staff

Andrew Stebbins Agency LLC

Romeo, MI • On-site

$17 - $20/hr

Full-time

Life, Retirement

Re-posted 19 days ago

Job description

The Andy Stebbins Agency located in Romeo, MI, is growing and seeks to add a customer-oriented person to their team representing Farm Bureau Insurance, a Michigan-based company. Because of its agricultural-based heritage, Farm Bureau offers several insurance products unique to the industry and prides itself as being focused on the individual insurance needs of is personal and business customers.

This person will interact with existing and prospective customers providing a small-town approach to customer service. Working in a small office with a collaborative team, this person will have the security of knowing there is a person to help with new or complex questions, while having the opportunity to grow in product knowledge and take on new responsibilities. Because all members of the team are expected to work to meet customers’ insurance needs, candidates must possess a current Michigan Property & Casualty License.

DUTIES AND RESPONSIBILITIES:

  • Assist customers with their questions, change requests, and payments for existing insurance policies. The office handles 20-30 customer interactions per day via phone calls, emails, and walk-in visits.
  • Identify and assess opportunities to offer customers and prospects products to meet their insurance needs.
  • Collect information needed to quote insurance offerings to customers and prospects.
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Research and resolve issues with quotes, policies, and change transactions.
  • Comply with Agency procedures & adhere to agency service standards and timelines.
  • Utilize Agency technology and software applications including contact/policy management systems, document management systems and workflows.
  • Assist in maintain Agency procedures, files, and related documents.
  • Develop and maintain product knowledge through participation in educational opportunities.
  • Maintain a knowledge of insurance industry changes and trends.


QUALIFICATIONS:

  • High school diploma or equivalent
  • Current Michigan Property & Casualty License
  • Proven customer support experience or experience as a client service representative
  • Excellent communication skills, including phone contact handling and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Demonstrated critical thinking and problem-solving skills
  • Attention to details
  • Experience using computers running Microsoft Windows, Microsoft Office applications, and other computer applications
  • Familiarity with contact manage systems and practices preferred

BENEFITS:

· Base salary + commission opportunities

  • Bonus opportunities
  • Paid time off
  • Set hours with weekends off
  • Professional development opportunities
  • Continuing education support
  • Potential work-from-home opportunities

Company Description

Farm Bureau Insurance Agency in Romeo Michigan.