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Insurance Manager Jobs in Ontario (NOW HIRING)

Jaymee MacKenzie - Desjardins Insurance Agent

CA$50K/yr

Insurance Account Manager - Desjardins Agent Team Member Location: Stouffville, Ontario Job Type: Full Time, in-office Position Overview: Are you outgoing and customer-focused? Are you excited to ...

Kieswetter Mazda

F&I Manager

Kitchener, ON · On-site

The F&I Manager will be responsible for overseeing the finance and insurance operations of our dealership. This role requires strong leadership skills, attention to detail. Duties: · Present and ...

Cognition+

Insurance Accounting Business Analyst

London, ON · On-site +1

CA$80K - CA$115K/yr

Our offerings include a fully customizable Enterprise Insurance Management Platform, along with on-demand support, connectivity, cybersecurity, and professional services. At Cognition+, we believe ...

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Insurance Manager information

What are some common challenges faced by insurance managers and how can they be addressed?

Insurance Managers often face challenges such as keeping up with changing regulations, managing diverse client portfolios, and balancing risk assessment with customer service. Staying updated with industry regulations and investing in continuous professional development can help address compliance issues. Effective communication and strong organizational skills are essential for managing multiple clients and teams. Additionally, leveraging modern insurance software can streamline operations and enhance accuracy in policy management.

How much do insurance managers make in the US?

Insurance managers in the US typically earn a median annual salary of around $100,000, with salaries ranging from approximately $70,000 to over $150,000 depending on experience, location, and company size. They often hold certifications such as CPCU or ARM and require strong leadership and risk management skills.

What are the key skills and qualifications needed to thrive as an insurance manager?

To thrive as an Insurance Manager, you need expertise in risk assessment, policy analysis, and regulatory compliance, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with insurance management software, claims processing systems, and industry certifications like CPCU or ARM is highly valuable. Strong leadership, negotiation, and interpersonal skills help build effective teams and maintain client relationships. These abilities are crucial for ensuring seamless operations, regulatory adherence, and delivering excellent service in a competitive insurance environment.

What is the difference between Insurance Manager vs Insurance Underwriter?

AspectInsurance ManagerInsurance Underwriter
CredentialsOften requires insurance-related certifications and management experienceTypically holds actuarial, underwriting, or insurance licenses
Work EnvironmentManages teams, oversees policies, and develops strategies within insurance companiesEvaluates risks, assesses applications, and determines policy terms
Employer & Industry UsageCommonly employed in insurance firms, brokers, and agenciesPrimarily found in insurance companies and underwriting firms
Search & Comparison IntentPeople compare roles involving insurance policy oversight and managementIndividuals interested in risk assessment and policy issuance

The main difference between an Insurance Manager and an Insurance Underwriter lies in their responsibilities. Insurance Managers oversee teams, develop policies, and manage overall operations, while Insurance Underwriters focus on evaluating individual risks and determining policy terms. Both roles require insurance-related credentials and are integral to the insurance industry, but they serve different functions within the insurance process.

What is an insurance manager?

An insurance manager oversees the performance of all the employees who work for an insurance branch and verifies that all corporate policies are followed, including the filing of client records. Specifically, as an insurance manager, you supervise a sales agent or broker to help them drive sales and make sure they sell enough policies. Then, you ensure each of your sales agents receives a commission for excelling in their duties. To maximize profits, you set premiums by using actuary data and information from appraisers to determine the likelihood of clients filing claims, as well as the value of their assets. In this role, you are typically involved in many actions that the branch takes, such as the approval, denial, or investigation of claims.

More about Insurance Manager jobs
What are the most commonly searched types of Insurance jobs in Ontario? The most popular types of Insurance jobs in Ontario are:
What are popular job titles related to Insurance Manager jobs in Ontario? For Insurance Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Insurance Manager jobs in Ontario look for? The top searched job categories for Insurance Manager jobs in Ontario are:
What cities in Ontario are hiring for Insurance Manager jobs? Cities in Ontario with the most Insurance Manager job openings:
Insurance Manager jobs near you
Infographic showing various Insurance Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Insurance Operations & IT Manager

Morison Insurance Brokers Inc

Hamilton, ON • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

About Morison Insurance

Morison Insurance is a family-owned and operated independent brokerage with over 100 team members across six Southern Ontario locations. With over 30 years of growth built on personal relationships and genuine expertise, we're proud to be one of the region's most trusted names in insurance.

We're guided by five core values - Go Beyond, Evolve, Own It, Our Promise, and Unified - and we live them every day in how we serve our clients and support our team.

About the Role

This is a newly created, cross-functional leadership role for someone who thrives at the intersection of insurance operations and technology. As our Insurance Operations & IT Manager, you'll be responsible for the systems, processes, and compliance infrastructure that keep our brokerage running - across Morison Insurance and group of companies.


You'll be the go-to person when our insurance systems need to talk to each other, when a carrier relationship needs attention, when a regulatory change needs to be operationalized, or when a technology decision needs someone who understands what it means for the business. This is a role where you'll have genuine ownership and real impact.

What You'll Do

Insurance Systems Management

  • Own and administer Applied EPIC as our core broker management system - configuration, workflows, user access, data integrity, and reporting
  • Manage Pathway for document management and ensure its integration with EPIC is accurate and efficient
  • Oversee staff access and data flow across insurance company portals; manage broker codes and carrier connectivity including CSIO download standards
  • Manage day-to-day relationships with BlueButler and Quandri; identify and resolve integration gaps across the full platform ecosystem
  • Act as the internal escalation point for cross-system issues and provide leadership with recommendations on systems improvements

IT Leadership & Digital Transformation

  • Lead Morison's IT department
  • Drive digital transformation initiatives and oversee major IT projects including upgrades, migrations, and new platform implementations
  • Evaluate new technologies and present recommendations to leadership; manage vendor relationships with Applied, BlueButler, Pathway, Quandri, and others

Operational & Insurance Industry Compliance

  • Monitor regulatory and industry changes and translate them into operational action (e.g., SAB reforms, coverage requirement changes)
  • Complete CGI compliance reporting (semi-annual and annual); manage brokerage and location additions/removals
  • Maintain internal policies and procedures in line with current insurance regulatory standards

E&O, Bond & Cyber Insurance

  • Manage E&O, fidelity bond, and cyber liability policies for Morison Insurance and Aurora Underwriting Solutions
  • Coordinate renewals, mid-term changes, and claims activity; maintain accurate coverage records

Reporting

  • Produce and review mid-month and month-end operational books across entities; ensure accuracy and follow through on corrections
  • Generate expiry, client, activity, mailing list, sales, and cancellation reports; produce ad hoc reports as requested

Brokerage Acquisitions

  • Support operational due diligence and system integration for brokerage acquisitions
  • Coordinate onboarding of acquired brokerages into Morison's platforms, workflows, and carrier relationships

What You Bring

  • 5+ years of experience in insurance brokerage operations, IT management, or a combined role
  • Hands-on knowledge of Applied EPIC - including workflows, reporting, policy processing, and system administration
  • A solid understanding of how insurance systems connect - BMS (EPIC), company portals, document management, and automation platforms - and what happens when they don't
  • Experience managing IT vendors, projects, and support functions
  • Familiarity with carrier/company relations, broker code management, and portal administration
  • Strong organizational skills and the ability to manage competing priorities across multiple locations and entities
  • Clear, confident communicator - equally comfortable with a technology vendor, a carrier rep, or a leadership team
  • RIBO licence is an asset; experience with Pathway, BlueButler, Quandri, or CGI compliance is a definite plus

What We Offer

  • Competitive salary commensurate with experience
  • Comprehensive group benefits - health, dental, and vision
  • RRSP matching program - 7.5%
  • Generous vacation and paid personal days
  • Extra days off at Christmas
  • Early Friday close on long weekends, May through October
  • Employee Assistance Program (EAP)
  • A values-driven, family-oriented culture that invests in its people
  • The opportunity to shape a brand new role and make a meaningful impact across a growing organization

If this sounds like the right fit, we'd love to hear from you. Please submit your resume.

We thank all applicants for their interest. Only those selected for an interview will be contacted.


Morison Insurance is an equal opportunity employer. Disability-related accommodations are available throughout our recruitment process. Please contact us at accessibility@morisoninsurance.ca or inform your interviewer at any stage.

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