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Insurance Office Assistant Jobs in Ontario (NOW HIRING)

Matrix Video Communications

Office Assistant

Nepean, ON · On-site

CA$40K - CA$70K/yr

We are currently seeking an Office Assistant for our Ottawa, ON location. Core Responsibilities ... Insurance, and Accidental Death and Dismemberment. * Join a dynamic and inclusive work culture!

Matrix Video Communications

Office Assistant

Nepean, ON

CA$40K - CA$70K/yr

General office duties such as answering phones and redirecting calls, enthusiastically greeting ... Insurance, and Accidental Death and Dismemberment. * Join a dynamic and inclusive work culture!

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Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance office assistant in Ontario is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Insurance Office jobs in Ontario?

The most popular types of Insurance Office jobs in Ontario are:

What are popular job titles related to Insurance Office Assistant jobs in Ontario?

For Insurance Office Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Ontario look for?

The top searched job categories for Insurance Office Assistant jobs in Ontario are:

What cities in Ontario are hiring for Insurance Office Assistant jobs?

Cities in Ontario with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Medical Office Assistant

Somerset West Community Health Centre

Ottawa, ON • On-site

CA$23.19/hr

Other

Medical, Life, Retirement

Posted 17 days ago

Job description

                                                                                                  Career Opportunity

Job Title:                      Medical Office Assistant
Classification:             Medical Office Assistant
Department:                Primary Health Care

Job Type:                     Permanent 1.0FTE (35hs a week)

Location:                      Eccles/Rosemount
Reporting to:                Manager, Primary Health Care

Compensation:            $23.19/hr-$28.00/hr  plus a comprehensive compensation package that includes time-off entitlements, health benefits, life insurance, and participation in the HOOPP pension plan 

Deadline to apply:        August 21, 2026, 5:00pm.

_________________________________________________________

About Us

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.


What the Program Entails

SWCHC is well known for its excellent Community Health Centre (CHC) model and its professional health services team, but it has also become a leader in offering a wide range of community-building activities and advocacy programs. Our team of doctors, nurses, dietitians and more offer a range of medical services.


What You’ll Do

SWCHC is looking for an experienced Medical Office Assistant to work in our busy Primary Health Care clinics.

_________________________________________________________

What We’re Looking For


◈ Your Education Path

  • Medical Office Assistant diploma (an asset)

◈ Life and Work Experience

  • 3–5 years’ experience in a clinic setting
  • Knowledge of PS Suite (an asset)
  • Successful criminal reference check, including vulnerable sector screening

 ◈ Required Language

  • Fluency in English required.
  • Working knowledge of French preferred
  • Other languages considered an asset.

What You Bring to the Table

  • Strong interpersonal skills
  • Ability to work effectively in an interprofessional environment
  • Excellent communication skills
  • Proficient computer skills
  • Commitment to the principles of health equity, inclusion, and anti-racism/anti-oppression

_________________________________________________________

Your Day-to-Day at a Glance


As our Medical Office Assistant, your responsibilities include, but are not limited to:

  • Scheduling clients
  • Appointment registration
  • Answering phones
  • Maintaining medical files
  • Scanning
  • Faxing


_________________________________________________________

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

This posting is for a currently vacant position that we intend to fill through this recruitment process

We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity seeking groups. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

We sincerely appreciate your interest in working with us. Due to high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.