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Insurance Office Assistant Jobs in Ontario (NOW HIRING)

Infinity Health

Medical Office Assistant

Ottawa, ON

Manage billing, payments, and insurance documentation. * Ensure smooth patient flow throughout the clinic. Qualifications * Must obtain a Medical Office Assistant certification * Experience in a ...

Matrix Video Communications

Office Assistant

Nepean, ON · On-site

CA$40K - CA$70K/yr

We are currently seeking an Office Assistant for our Ottawa, ON location. Core Responsibilities ... Insurance, and Accidental Death and Dismemberment. * Join a dynamic and inclusive work culture!

SGI

Office Assistant

Toronto, ON

CA$44K - CA$53K/yr

September 3rd, 2026 The Office Assistant is responsible for greeting customers in person or on the ... Develops and maintains positive working relationships with claimants, insured's, brokers, clients ...

New

Matrix Video Communications

Office Assistant

Nepean, ON · On-site

CA$40K - CA$70K/yr

General office duties such as answering phones and redirecting calls, enthusiastically greeting ... Insurance, and Accidental Death and Dismemberment. * Join a dynamic and inclusive work culture!

IME RESOURCES LLC

$22 - $23/hr

Our clients include property and casualty insurance carriers, law firms, third-party claim administrators, and government agencies that use independent services to confirm the veracity of claims by ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Ontario

Insurance Office Assistant information

See Ontario salary details

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How much do insurance office assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for insurance office assistant in Ontario is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Insurance Office jobs in Ontario?

The most popular types of Insurance Office jobs in Ontario are:

What are popular job titles related to Insurance Office Assistant jobs in Ontario?

For Insurance Office Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Ontario look for?

The top searched job categories for Insurance Office Assistant jobs in Ontario are:

What cities in Ontario are hiring for Insurance Office Assistant jobs?

Cities in Ontario with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Medical Office Assistant

Infinity Health

Ottawa, ON

Full-time

Posted 10 days ago

Job description

Infinity Health is seeking an experienced Medical Office Assistant to join our team in Ottawa, Ontario. In this role you’ll play a key part in keeping our office running smoothly by providing support to our healthcare team and ensuring an organized, efficient environment. You will be the first point of contact for patients, supporting clinical staff, and managing electronic medical records. Must be available during evenings and weekends.


Role Responsibilities

  • Greet clients in a welcoming and respectful manner.
  • Answering and screening phone calls, prioritizing and responding appropriately.
  • Maintain and update EMR records, process patient intake forms, and maintain accurate health records.
  • Manage billing, payments, and insurance documentation.
  • Ensure smooth patient flow throughout the clinic.


Qualifications

  • Must obtain a Medical Office Assistant certification
  • Experience in a medical office/clinic preferred
  • Comfortable with EMR system and MS Office (Word, Excel, Outlook)
  • Highly organized, adaptable and solution-focused in a fast-apced environment
  • Excellent interpersonal and communication skills
  • Ability to work flexible shifts including evenings and weekends.
  • CPR/First Aid training is an asset


Apply