What Is an Insurance Manager and How to Become One

By ZipRecruiter Marketplace Research Team

An insurance manager oversees the performance of all the employees who work for an insurance branch and verifies that all corporate policies are followed, including the filing of client records. Specifically, as an insurance manager, you supervise a sales agent or broker to help them drive sales and make sure they sell enough policies. Then, you ensure each of your sales agents receives a commission for excelling in their duties. To maximize profits, you set premiums by using actuary data and information from appraisers to determine the likelihood of clients filing claims, as well as the value of their assets. In this role, you are typically involved in many actions that the branch takes, such as the approval, denial, or investigation of claims.

The qualifications to become an insurance manager include a bachelor’s degree in business administration, accounting, or finance. You also need to have five years or more of experience as an employee in the insurance industry, including an internship at an insurance branch. Completing this internship gives you an initial idea of the responsibilities of an insurance employee. After spending time as a claims adjuster, underwriter, or in another position, you can often seek on-the-job training to learn the particular skills and aspects of insurance management in this role.

Job Summary

We are looking for an Insurance Manager to manage our team of agents. In this role, you will oversee initial placements, renewals, and the claims process. You will attempt to reduce risk and maintain low loss ratios in order to keep our company profitable. As a manager, you must conduct audits to ensure employee compliance with internal and external policies. Applicants must have a bachelor's degree, and you must be a licensed insurance agent, as this role involves but individual and wholesale insurance sales. You should also have several years of experience in a field like health insurance or property and casualty insurance.

Duties and Responsibilities

• Supervise insurance staff, assisting with initial placement and insurance renewals
• Maintain low-loss ratios
• Ensure a high standard of customer service
• Conduct audits to ensure compliance with internal and external policies
• Perform insurance functions as needed, including processing claims, billings, and policy changes

Requirements and Qualifications

• Bachelor's degree in a relevant field
• Insurance license
• Insurance sales and underwriting experience
• Risk management skills
• Negotiation skills