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Insurance Follow Up Rep Jobs in Florida (NOW HIRING)

Eaton Insurance Inc

Insurance Sales Rep.

Lake Worth, FL · On-site

$18 - $21/hr

As a Part-time Insurance Sales Rep ., youll be part of a team that values honesty, clear ... Prepare quotes, update policies, and support the sales process from start to finish * Follow up on ...

Eaton Insurance Inc

Insurance Sales Rep.

Lake Worth, FL · On-site

$18 - $21/hr

As a Part-time Insurance Sales Rep ., you'll be part of a team that values honesty, clear ... Prepare quotes, update policies, and support the sales process from start to finish * Follow up on ...

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All JobsInsurance Follow Up Rep JobsInsurance Follow Up Rep Jobs in Florida

Insurance Follow Up Rep information

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$14

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How much do insurance follow up rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance follow up rep in Florida is $14.09, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.10 per hour, depending on experience, location, and employer.

What is an insurance follow up rep?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What skills and qualifications are needed to be an insurance follow up rep?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What are common challenges faced by insurance follow up reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What are popular job titles related to Insurance Follow Up Rep jobs in Florida?

For Insurance Follow Up Rep jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up Rep jobs in Florida look for?

The top searched job categories for Insurance Follow Up Rep jobs in Florida are:

What are popular job titles related to Insurance Follow Up Rep jobs in FL?

For Insurance Follow Up Rep jobs in FL, the most frequently searched job titles are:

Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,310 per year, or $14.1 per hour.

Dental Insurance Coordinator

GCF DENTAL AND MEDICAL MANAGEMENT

Miami Gardens, FL • On-site

$23 - $26/hr

Full-time

Medical, Dental

Posted 2 days ago

New

Job description


Position Summary
The Dental Insurance Coordinator is responsible for managing all insurance-related functions of the dental office, ensuring claims are submitted accurately and promptly, benefits are properly verified, outstanding claims are followed up on, and insurance payments are posted correctly. This position plays a key role in maintaining healthy accounts receivable and helping patients clearly understand their insurance benefits and financial responsibilities.
Key Responsibilities

Insurance Verification & Patient Benefits

  • Verify dental insurance eligibility and benefits before patient appointments.
  • Obtain detailed benefit breakdowns, including deductibles, annual maximums, frequencies, waiting periods, limitations, and exclusions.
  • Confirm coverage for major procedures before treatment whenever possible.
  • Enter and maintain accurate insurance information in Dentrix.
  • Update insurance plans, fee schedules, and subscriber information as needed.
  • Clearly communicate estimated insurance coverage and patient responsibility to the front desk and treatment team.
Claims & Billing

  • Submit dental insurance claims accurately and within 24–48 hours of treatment.
  • Ensure claims include all necessary procedure codes, narratives, X-rays, periodontal charting, and supporting documentation.
  • Review claims for accuracy before submission.
  • Submit corrected claims, appeals, and additional documentation when required.
  • Monitor electronic claim reports and correct rejected claims promptly.
  • Maintain accurate documentation of all insurance communications and claim activity.
Insurance Follow-Up & Accounts Receivable

  • Review the insurance aging report consistently.
  • Follow up on unpaid or outstanding claims, especially claims approaching or exceeding 30 days.
  • Contact insurance companies regarding delayed, denied, or underpaid claims.
  • Work denied claims and appeals promptly instead of allowing balances to remain unresolved.
  • Identify recurring insurance problems and report them to management.
  • Maintain organized documentation of follow-up dates, reference numbers, representatives spoken with, and expected resolutions.
Payments & EOBs

  • Review EOBs/ERAs for accuracy.
  • Post insurance payments, adjustments, and write-offs correctly.
  • Confirm payments match contracted insurance allowances when applicable.
  • Identify underpayments or incorrect adjustments and follow up with the carrier.
  • Transfer remaining patient balances accurately after insurance processing.
Treatment & Patient Support

  • Assist the Treatment Coordinator and front desk with insurance estimates.
  • Explain benefits to patients in a clear and professional manner without guaranteeing insurance payment.
  • Help resolve patient questions regarding claims, EOBs, insurance balances, and coverage.
  • Obtain pre-authorizations or pre-treatment estimates when necessary.
  • Coordinate with clinical staff when insurance companies request additional documentation.
Performance Expectations

The Insurance Coordinator is expected to:
  • Maintain accurate and current insurance information.
  • Submit 95–100% of clean claims within 24–48 hours.
  • Follow up consistently on outstanding insurance claims.
  • Keep insurance accounts receivable as current as possible, with strong focus on claims over 30 days.
  • Correct rejected claims promptly.
  • Minimize preventable claim denials caused by missing information or submission errors.
  • Maintain accurate payment posting and insurance adjustments.
  • Document all significant insurance communications in Dentrix.
  • Communicate insurance issues to management before they become significant collection problems.
Required Skills

  • Dental insurance verification and billing knowledge.
  • Understanding of PPO plans, deductibles, annual maximums, frequencies, limitations, and coordination of benefits.
  • Knowledge of CDT dental procedure codes.
  • Experience with dental claims, EOBs/ERAs, pre-authorizations, appeals, and insurance aging.
  • Dentrix experience strongly preferred.
  • Strong organizational and follow-up skills.
  • Excellent telephone and patient communication skills.
  • Ability to multitask and meet deadlines in a busy dental office.
  • Strong attention to detail and accountability.
  • Bilingual English/Spanish preferred.
Accountability

The Dental Insurance Coordinator is responsible for ensuring that insurance revenue is not unnecessarily delayed or lost because of missed claims, lack of follow-up, inaccurate information, or preventable billing errors. The coordinator is expected to take ownership of insurance accounts from verification through final claim resolution and communicate unresolved issues to management promptly.