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Insurance Claims Manager Jobs in Indiana (NOW HIRING)

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... Additional insurance qualifications/designations (e.g. CIP, CRM)isconsidered an asset * Possesses ...

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... Additional insurance qualifications/designations (e.g. CIP, CRM)isconsidered an asset * Possesses ...

The Claims Department's mandate is to deliver claims consulting services to clients, and advocate ... Additional insurance qualifications/designations (e.g. CIP, CRM)isconsidered an asset * Possesses ...

Manage the insurance carriers claims that have been registered and be the liaison between both parties. * Monitor the discussion with Account Executives and Producers in claims when necessary and ...

Works in highly consultative role and presents issues to senior management. Typically assigned to ... Insurance product, price, underwriting and Claims knowledge, with working knowledge of commercial ...

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Showing results 1-20

Insurance Claims Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do insurance claims manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for insurance claims manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Indiana? The most popular types of Insurance Claims jobs in Indiana are:
What are popular job titles related to Insurance Claims Manager jobs in Indiana? For Insurance Claims Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Indiana look for? The top searched job categories for Insurance Claims Manager jobs in Indiana are:
What cities in Indiana are hiring for Insurance Claims Manager jobs? Cities in Indiana with the most Insurance Claims Manager job openings:
Infographic showing various Insurance Claims Manager job openings in Indiana as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.
Auto & GL Unit Manager - Claims

Auto & GL Unit Manager - Claims

Amerisure Mutual Insurance Company

Indianapolis, IN • Hybrid

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Commercial Auto & General Liability Claims Unit Manager to support our Claims team. The role would sit hybrid in one of our offices 3 days a week. The ideal candidate will possess the following skill set.

Summary Statement

Leads claims professionals ensuring execution of service model, production standards and superior outcomes. Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties

  • Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
  • Collaborate proactively with agents, policyholders and internal stakeholders on claims and provide strategic insight on book of business as needed.
  • Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, evaluation of liability, damages and litigation management.
  • Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority.
  • Ensure proper reserves are established and maintained to accurately reflect financial exposure.
  • Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities.
  • Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
  • Analyze and interpret information to develop and execute plans improving claims operations.

Knowledge, Skills & Abilities

  • Bachelor's degree or equivalent combination of education and experience.
  • 5 years commercial claims adjusting experience.
  • Industry accreditation preferred.
  • Ability to obtain appropriate state licensing as required.
  • Intermediate proficiency with Microsoft Office Suite.
  • Demonstrated successful ability to lead people and get results through others preferred.
  • Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 25%
  • Ability to travel daily between locations.

LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.