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Insurance Claims Processing Jobs in Indiana (NOW HIRING)

Claims Processing Associate

Bluffton, IN

$16.25 - $21.75/hr

Are you ready to make a meaningful impact in the dynamic world of insurance? Join Awmins Self Funded, LLC., as a Claims Processing Processor . This is an in-office position in Bluffton, IN that ...

Claims Processing Associate

Bluffton, IN · On-site

$16.25 - $21.75/hr

Are you ready to make a meaningful impact in the dynamic world of insurance? Join Awmins Self Funded, LLC., as a Claims Processing Processor . This is an in-office position in Bluffton, IN that ...

Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we ... Ability to interface with the insured and other stakeholders concerning claims related matters.

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... Insurance Claims & Coding Representative. We are looking for an individual who has experience in medical billing,coding and claims processing, is detail-orientated with excellent verbal, written ...

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Claims Lead

Indianapolis, IN · On-site

$60K - $63K/yr

As a Claims Medical Processor, a qualified candidate will work within our growing Health Benefit ... Knowledge of medical/insurance terminology. * Extensive knowledge of ICD-10, CPT, and CDT.

The IndianaDepartment of Health (IDOH) is seeking an EDI expert in order tomaintain and advance its health insurance claims processing system, ACAPS. The EDI Expert is responsible for maintaining the ...

Claims Adjuster- Bilingual

Jeffersonville, IN · On-site

$47K - $61K/yr

... processing services, and service contract underwriting. With over 20+ years of experience, we are ... Ability to interface with the insured and other stakeholders concerning claims related matters.

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Indiana? For Insurance Claims Processing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Indiana look for? The top searched job categories for Insurance Claims Processing jobs in Indiana are:
Infographic showing various Insurance Claims Processing job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, 7% Hybrid, and 12% Remote job distribution.
Claims Processing Associate

Claims Processing Associate

Amwins

Bluffton, IN

$16.25 - $21.75/hr

Full-time

PTO

Posted 20 days ago


Amwins rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

166th of 260 rated insurance


Job description

Join Our Team as a Claims Processing Associate at Amwins Self-Funded, LLC!
Are you ready to make a meaningful impact in the dynamic world of insurance? Join Awmins Self Funded, LLC., as a Claims Processing Processor. This is an in-office position in Bluffton, IN that offers the flexibility to work from home up to 2 days a week after completing training.
Why Choose Amwins? At Amwins, we value our team members and offer a range of benefits to enhance your work experience:
  • Flexibility: Enjoy a hybrid work environment with flexible scheduling options.
  • Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.
  • Continual Learning: Thrive in a collaborative, education-focused work environment.
  • Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.
Learn more about us at amwins.com/benefits.
Responsibilities:
As a Claims Processing Associate, you will:
  • Learn Stealth's Business Model: Understand Amwins business model and the products we support under the guidance of the Claims Manager and Lead Claims Auditor.
  • Effective Correspondence: Correspond accurately and timely with carriers, administrators, clients, and brokers using approved form letters and emails, with all correspondence copied to the Claims Lead.
  • Claim Reports Management: Manage monthly claim reports for the administration of the assigned book of business, ensuring forwarding to the appropriate carrier and following up on missing reports.
  • Reimbursement Request Review: Review submitted reimbursement requests for completeness and request any missing information.
  • Eligibility Documentation Approval: Obtain approval from the Claims Lead on eligibility documentation noting time-off exceeding twelve (12) weeks before submitting a claim reimbursement request.
  • Claim Submission and Tracking: Record and submit reimbursement requests to the appropriate carrier within authorized dollar authority, tracking and following up on outstanding payments.
  • Reimbursement Issuance: Review and issue reimbursements, notifying designated contacts accurately and in a timely manner.
  • Claim Tracking Logs: Maintain internal claim tracking logs to ensure accurate records.
  • Year-End Account Closure: Manage the settlement of all reimbursement requests at the end of the plan year to properly close the client's account.
  • Adaptability and Team Collaboration: Handle other duties and projects as assigned, showcasing adaptability and strong collaboration skills.
Qualifications:
To excel in this role, you'll need:
  • Education and Experience: A college degree or equivalent work experience is strongly preferred.
  • Tech Proficiency: Proficiency with Microsoft Office products (Word, Excel, Outlook, and Teams) is preferred.
  • Critical Thinking: The ability to critically think and problem-solve.
  • Confidentiality: Ability to maintain strict confidentiality.
  • Organizational Skills: Ability to multitask, adjust to changing priorities, and effectively manage time to meet deadlines.
  • Communication Skills: Effective written and verbal communication skills with both internal and external parties.
  • Attention to Detail and Urgency: A sense of urgency and attention to detail are necessities.
  • Eager to Learn: Eagerness to learn Stealth's business model is a necessity.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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