Desktop Support Engineer
Indianapolis, IN · On-site
... and investigate the incidents and Tasks · Deployment of device drivers and windows patch updates · Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Indianapolis, IN · On-site
... and investigate the incidents and Tasks · Deployment of device drivers and windows patch updates · Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Indianapolis, IN · On-site
... and investigate the incidents and Tasks · Deployment of device drivers and windows patch updates · Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks * Deployment of device drivers and windows patch updates * Troubleshoot laptop/desktop performance ...
Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks * Deployment of device drivers and windows patch updates * Troubleshoot laptop/desktop performance ...
Indianapolis, IN · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Indianapolis, IN · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
... desktop, software, network, database, helpdesk components. How you will make an impact: * Serves as an escalation point for junior analysts during security event investigations and incident response ...
... desktop, software, network, database, helpdesk components. How you will make an impact: * Serves as an escalation point for junior analysts during security event investigations and incident response ...
Mishawaka, IN · On-site
$19.75 - $27/hr
Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop ... Complex IT problem solving and investigation of recurring IT issues * Resolving on premise IT ...
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Mishawaka, IN · On-site
$19.75 - $27/hr
Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop ... Complex IT problem solving and investigation of recurring IT issues * Resolving on premise IT ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Evansville, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Evansville, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Fort Wayne, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Fort Wayne, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Indianapolis, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Indianapolis, IN · Hybrid
$50/hr
Serve as Principal Investigator for assigned projects and reports * Conduct Class III/Phase I ... Complete cultural desktop reviews, pre-field literature and records checks, and background/archival ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Proficiency in using mobile/desktop tools to document and support claims both in the field and ...
Indianapolis, IN · On-site
$35 - $37/hr
... investigations, disaster response, and public health preparedness. Create, maintain, and enhance ... Minimum 2 years of experience using ESRI ArcGIS Desktop. Minimum 2 years of experience with ESRI ...
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Indianapolis, IN · On-site
$35 - $37/hr
... investigations, disaster response, and public health preparedness. Create, maintain, and enhance ... Minimum 2 years of experience using ESRI ArcGIS Desktop. Minimum 2 years of experience with ESRI ...
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
South Bend, IN · On-site
$83K - $88K/yr
Support system evaluations, utility investigations, and technical studies related to infrastructure ... EQUIPMENT Desktop and laptop computer, telephone, and other general office equipment. PHYSICAL ...
South Bend, IN · On-site
$83K - $88K/yr
Support system evaluations, utility investigations, and technical studies related to infrastructure ... EQUIPMENT Desktop and laptop computer, telephone, and other general office equipment. PHYSICAL ...
Plainfield, IN · On-site
$58.25 - $68.75/hr
... Investigate errors and facilitate proper resolution and reporting. • Collate and deliver ... Windows desktop environment and use of Word, Excel, IE, Firefox etc - Can have an active and ...
Plainfield, IN · On-site
$58.25 - $68.75/hr
... Investigate errors and facilitate proper resolution and reporting. • Collate and deliver ... Windows desktop environment and use of Word, Excel, IE, Firefox etc - Can have an active and ...
Indianapolis, IN · On-site
$28.89/hr
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Indianapolis, IN · On-site
$28.89/hr
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Follow approved records procedures and desktop processes per the Records Policy Manual (RPM) and ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Indianapolis, IN · On-site
$26.51/hr
... and desktop processes per the Records Policy Manual (RPM) and local SOPs. • Adjust work ... Ability to successfully complete corporate background investigation to include credit and criminal ...
Indianapolis, IN · On-site
$26.51/hr
... and desktop processes per the Records Policy Manual (RPM) and local SOPs. • Adjust work ... Ability to successfully complete corporate background investigation to include credit and criminal ...
New Carlisle, IN · On-site
$135K - $165K/yr
Ensure full rootcause analysis (RCA) is completedusing appropriate investigation techniques on all ... drills and desktop exercises that meet corporate and national emergency response standards.
New Carlisle, IN · On-site
$135K - $165K/yr
Ensure full rootcause analysis (RCA) is completedusing appropriate investigation techniques on all ... drills and desktop exercises that meet corporate and national emergency response standards.
Fort Wayne, IN · On-site +1
$74K - $97K/yr
Develops and creates visual information products with PC / Mac platforms applying desktop ... Subject to background/security investigation * Selected applicants will be required to complete an ...
New
Fort Wayne, IN · On-site +1
$74K - $97K/yr
Develops and creates visual information products with PC / Mac platforms applying desktop ... Subject to background/security investigation * Selected applicants will be required to complete an ...
New
$26.2K - $31.1K
4% of jobs
$31.1K - $36.1K
2% of jobs
$36.1K - $41.1K
6% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$41.1K - $46.1K
55% of jobs
$46.1K - $51K
5% of jobs
$51.5K is the 75th percentile. Wages above this are outliers.
$51K - $56K
19% of jobs
$56K - $61K
1% of jobs
$61K - $66K
1% of jobs
$66K - $70.9K
2% of jobs
$70.9K - $75.9K
1% of jobs
$75.9K - $80.9K
2% of jobs
$26.2K
$49.9K
$80.9K
A Desktop Investigator is a professional who conducts investigations using digital tools, databases, and online resources without physical fieldwork. They analyze records, verify information, and compile reports to support cases related to fraud, compliance, or background checks. This role is common in industries like insurance, law enforcement, and corporate security. Strong analytical skills, attention to detail, and proficiency in research tools are essential for success in this position.
Desktop Investigators generally spend their days gathering, analyzing, and verifying information from digital sources to support various investigative needs such as fraud detection, background checks, or asset searches. They routinely use specialized software to compile reports, document findings, and ensure case files are complete and accurate. Collaboration with other investigators, legal teams, or clients is common, requiring clear communication and ongoing updates. While much of the work is independent, strong teamwork and adaptability are key as priorities and case types can shift depending on organizational needs and deadlines.
To thrive as a Desktop Investigator, you need strong analytical skills, attention to detail, and a background in research or investigations, often supported by relevant educational qualifications. Familiarity with case management software, online public records databases, and investigation-specific tools like skip tracing platforms is typically required. Excellent written communication, critical thinking, and discretion are soft skills that set top performers apart. These abilities ensure thorough, accurate investigations while maintaining compliance and confidentiality in sensitive situations.

Must Have Technical/Functional Skills:
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support.
Essential Skills: Windows desktop OSS Support Admin
Skills: Windows 11~Desktop Management - Infrastructure Services (IS)
Roles & Responsibilities:
· Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
· Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-VirSkype etc.
· Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
· Deployment of device drivers and windows patch updates
· Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
· Manage the Security compliance health status of end user workstations
· Working knowledge of enterprise Ticketing tool like ServiceNow
· Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
· Adjust configuration options as required to resolve defects identified while performing corrective action on a device
· Investigate desktop level incidents and identify root causes to be able to provide solutions.
· Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
· Support Windows 11 Feature upgrade using modern management techniques - Intune/Auto Pilot
· L2 Workstations operational support
· Monitor and report on User experience.
· Report on Workstation image deployments and patch compliance metrics.
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It services
11 - 50 Employees
Houston, TX, US
2005