Desktop Investigator
$18 - $20/hr
Desktop Investigator Department: Operations Reports To: Desktop Investigations Manager Location: Troy, MI / Remote Employment Type: Full-Time Summary of Role and Position Desktop Investigators ...
$18 - $20/hr
Desktop Investigator Department: Operations Reports To: Desktop Investigations Manager Location: Troy, MI / Remote Employment Type: Full-Time Summary of Role and Position Desktop Investigators ...
$18 - $20/hr
Desktop Investigator Department: Operations Reports To: Desktop Investigations Manager Location: Troy, MI / Remote Employment Type: Full-Time Summary of Role and Position Desktop Investigators ...
$18 - $20/hr
VRC is seeking a Desktop Investigators . The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state ...
$18 - $20/hr
VRC is seeking a Desktop Investigators . The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state ...
Denton, TX · On-site
$18 - $20/hr
VRC is seeking a Desktop Investigators . The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state ...
Denton, TX · On-site
$18 - $20/hr
VRC is seeking a Desktop Investigators . The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state ...
Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
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Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
New
Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
New
Quick apply
Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
New
Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
New
Quick apply
Orlando, FL · On-site
$22 - $32/hr
Combination of working from your home conducting desktop investigations and local field work. Approximately 60 percent of time is conducting desktop investigations and 40 percent field investigations.
New
Overview Our Desktop investigations range from locating your claimant or witnesses to complete background investigations. Our S.P.O.T. (Social Profiling Online Tracking) report provides a detailed ...
New
Overview Our Desktop investigations range from locating your claimant or witnesses to complete background investigations. Our S.P.O.T. (Social Profiling Online Tracking) report provides a detailed ...
New
Pittsburgh, PA · On-site
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Pittsburgh, PA · On-site
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Pittsburgh, PA · On-site
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Pittsburgh, PA · On-site
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Pittsburgh, PA · Hybrid
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Pittsburgh, PA · Hybrid
$18 - $26/hr
This is an excellent opportunity for anyone interested in exploring a career through both fieldwork and desktop investigations as part of Frasco's hybrid work program. Ask your recruiter for more ...
Kansas City, KS · On-site
$25 - $30/hr
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
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Kansas City, KS · On-site
$25 - $30/hr
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...
Boston, MA · On-site
$22 - $28/hr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Boston, MA · On-site
$22 - $28/hr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Wilmington, MA · On-site
Responsibilities : • Manage and support end-to-end desktop-related activities onsite. • Provide deskside management and touch support. • Investigate and troubleshoot software and desktop issues ...
Wilmington, MA · On-site
Responsibilities : • Manage and support end-to-end desktop-related activities onsite. • Provide deskside management and touch support. • Investigate and troubleshoot software and desktop issues ...
... Investigate and troubleshoot software and desktop issues. · Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. · ...
... Investigate and troubleshoot software and desktop issues. · Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. · ...
Boston, MA · On-site
$22 - $28/hr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Boston, MA · On-site
$22 - $28/hr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
... Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. • ...
... Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. • ...
Conducts both on-site and desktop investigations. Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether ...
Conducts both on-site and desktop investigations. Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether ...
Lebanon, IN · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Lebanon, IN · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Durham, NC · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
Durham, NC · On-site
$60K - $65K/yr
... and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software ...
... site and desktop investigations. • Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether the ...
... site and desktop investigations. • Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether the ...
$27.5K - $32.7K
4% of jobs
$32.7K - $38K
2% of jobs
$38K - $43.2K
6% of jobs
$44.3K is the 25th percentile. Wages below this are outliers.
$43.2K - $48.4K
55% of jobs
$48.4K - $53.6K
5% of jobs
$54.1K is the 75th percentile. Wages above this are outliers.
$53.6K - $58.9K
19% of jobs
$58.9K - $64.1K
1% of jobs
$64.1K - $69.3K
1% of jobs
$69.3K - $74.5K
2% of jobs
$74.5K - $79.8K
1% of jobs
$79.8K - $85K
2% of jobs
$27.5K
$52.4K
$85K
A Desktop Investigator is a professional who conducts investigations using digital tools, databases, and online resources without physical fieldwork. They analyze records, verify information, and compile reports to support cases related to fraud, compliance, or background checks. This role is common in industries like insurance, law enforcement, and corporate security. Strong analytical skills, attention to detail, and proficiency in research tools are essential for success in this position.
Desktop Investigators generally spend their days gathering, analyzing, and verifying information from digital sources to support various investigative needs such as fraud detection, background checks, or asset searches. They routinely use specialized software to compile reports, document findings, and ensure case files are complete and accurate. Collaboration with other investigators, legal teams, or clients is common, requiring clear communication and ongoing updates. While much of the work is independent, strong teamwork and adaptability are key as priorities and case types can shift depending on organizational needs and deadlines.
To thrive as a Desktop Investigator, you need strong analytical skills, attention to detail, and a background in research or investigations, often supported by relevant educational qualifications. Familiarity with case management software, online public records databases, and investigation-specific tools like skip tracing platforms is typically required. Excellent written communication, critical thinking, and discretion are soft skills that set top performers apart. These abilities ensure thorough, accurate investigations while maintaining compliance and confidentiality in sensitive situations.

Department: Operations
Reports To: Desktop Investigations Manager
Location: Troy, MI / Remote
Employment Type: Full-Time
Summary of Role and PositionDesktop Investigators perform claims investigations utilizing various public record searches, records retrievals, online searches (social media and otherwise), skip traces, and facility canvasses, using desktop, telephone, and mail resources, to compile results and prepare comprehensive investigative reports in support of ongoing surveillance / SIU investigations and/or as a standalone service. The ideal candidate will possess a sense of urgency, excellent verbal and written communication skills, intermediate computer skills, and sound judgment. Additionally, this candidate must be a calm professional who works well under pressure and with colleagues and managers within the company.
Essential Duties and ResponsibilitiesPerform claims investigations utilizing various public record searches, record retrievals, online searches (social media and otherwise), skip traces, and facility canvasses, using desktop, telephone, and mail resources.
Contact facilities via phone based on referral requests, type of loss, demographics, and any other pertinent factors.
Note all contacted facilities, representative names, record retrieval protocols, and pertinent details.
Compile results and prepare comprehensive investigative reports, following formatting and reporting protocols, and generate invoices for each report based on specific client rates and specifications.
Review assigned cases for client requests and protocols.
Flag files based on developed information and provide updates to appropriate parties of potential findings.
Attend virtual and in-person meetings as delegated by management.
Manage workload, ensuring completed investigations, including any specific requirements, are delivered as the client instructed, as well as delivered to the case management system as per protocol.
Prioritize workload based on case deadline and urgency.
Deliver final investigation reports and invoices to the appropriate parties (e.g., Case Director, Case Manager, Finance).
Enter all reports and invoices into the case management system and manage each case file.
Maintain daily workload.
Communicate and consult with team members.
Excellent oral and written communication skills.
PC literate, including Microsoft Office products.
Strong organizational skills
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Investigation and physical security services
51 - 200 Employees
Royal Oak, MI, US
1998