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Desktop Investigator Jobs (NOW HIRING)

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

Develop and update a knowledge base to facilitate the investigation, diagnosis, and resolution of incidents. Qualifications It is required that the Senior Desktop Engineer have the following ...

Dexian

Desktop Technician

Chantilly, VA · On-site

$36 - $45/hr

The Desktop Technician will perform the following duties, as needed: * Face-to-face support with ... fingerprint investigation. * Valid U.S. driver's license/Real-ID with clean driver's history.

Frasco Inc

Investigator

Ventura, CA · On-site

$20 - $28/hr

Investigator Job Location : Ventura/CA Job Type: Full-Time, Billable Hours, Non-exempt The ... Smartphone, printer, scanner, desktop/laptop computer with a good internet connection * Ability to ...

Frasco Inc

Investigator

Ventura, CA · Remote

$20 - $28/hr

Investigator Job Location : Ventura/CA Job Type: Full-Time, Billable Hours, Non-exempt The ... Smartphone, printer, scanner, desktop/laptop computer with a good internet connection * Ability to ...

Frasco Inc

Investigator

San Diego, CA · Remote

$20 - $28/hr

Investigator Job Location : Orange, California Job Type: Part-Time, Billable Hours, Non-exempt ... Smartphone, printer, scanner, desktop/laptop computer with a good internet connection * Ability to ...

Frasco, Inc.

Investigator

Ventura, CA · On-site

$20 - $28/hr

Investigator Job Location : Ventura/CA Job Type: Full-Time, Billable Hours, Non-exempt The ... Smartphone, printer, scanner, desktop/laptop computer with a good internet connection * Ability to ...

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Desktop Investigator information

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$27.5K

$52.4K

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How much do desktop investigator jobs pay per year?

As of Jul 20, 2026, the average yearly pay for desktop investigator in the United States is $52,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What is a Desktop Investigator job?

A Desktop Investigator is a professional who conducts investigations using digital tools, databases, and online resources without physical fieldwork. They analyze records, verify information, and compile reports to support cases related to fraud, compliance, or background checks. This role is common in industries like insurance, law enforcement, and corporate security. Strong analytical skills, attention to detail, and proficiency in research tools are essential for success in this position.

What are the typical daily responsibilities of a Desktop Investigator?

Desktop Investigators generally spend their days gathering, analyzing, and verifying information from digital sources to support various investigative needs such as fraud detection, background checks, or asset searches. They routinely use specialized software to compile reports, document findings, and ensure case files are complete and accurate. Collaboration with other investigators, legal teams, or clients is common, requiring clear communication and ongoing updates. While much of the work is independent, strong teamwork and adaptability are key as priorities and case types can shift depending on organizational needs and deadlines.

What are the key skills and qualifications needed to thrive in the Desktop Investigator position, and why are they important?

To thrive as a Desktop Investigator, you need strong analytical skills, attention to detail, and a background in research or investigations, often supported by relevant educational qualifications. Familiarity with case management software, online public records databases, and investigation-specific tools like skip tracing platforms is typically required. Excellent written communication, critical thinking, and discretion are soft skills that set top performers apart. These abilities ensure thorough, accurate investigations while maintaining compliance and confidentiality in sensitive situations.

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What cities are hiring for Desktop Investigator jobs? Cities with the most Desktop Investigator job openings:
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Desktop Investigator jobs near you
Infographic showing various Desktop Investigator job openings in the United States as of July 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,394 per year, or $25.2 per hour.
Desktop SCCM Engineer

Desktop SCCM Engineer

SAIC

Quantico, VA • On-site

$80K - $120K/yr

Other

Re-posted yesterday

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

68th of 210 rated it services

Job description

Job ID: 2614182
Location: Quantico, VA, US
Date Posted: 2026-07-01
Category: Software
Subcategory: SW Engineer
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: TS.SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new/exciting program out of Quantico, VA. (Must possess an active TS/SCI and Sec+ Certification.)
Pending assigned duties/responsibilities, it is possible to work remote one (1) day a week.
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Desktop Engineering Responsibilities:
Strategic IT Support and Alignment
  • Contribute to the deployment, maintenance, and troubleshooting of data input/output devices across DCSA networks, supporting IT modernization and "One IT" initiatives.
  • Align technical efforts with DCSA and DoD policies, procedures, and industry best practices to build a flexible, evolving enterprise IT environment that supports DCSA's mission effectively.

Endpoint Configuration and Management
  • Create and update enterprise desktop images, including non-standard workstation images for standalone systems.
  • Perform quarterly updates and deliveries of enterprise desktop images to the Virtual Desktop Infrastructure (VDI).
  • Maintain and secure all enterprise endpoints, ensuring compliance with security standards and functionality requirements.

Troubleshooting and Issue Resolution
  • Identify, log, and track user-reported issues, such as software conflicts and hardware device malfunctions, through the IT incident ticketing system.
  • Resolve Tier II technical support tickets escalated to the Desktop Engineering team, escalating further if required.
  • Diagnose and recommend solutions for security or functionality issues in desktop images.
  • Assist customers with software installation, peripheral setup, and basic troubleshooting.

Logistics and Asset Management
  • Collaborate with cross-functional DCSA teams, including Data Center Operations (DCO) and Computer Network Defense, to streamline the deployment, patching, securing, sanitizing, and transportation of IT assets.
  • Analyze deployment failures, identify problematic trends, and recommend corrective actions to enhance operational efficiency.
  • Ensure timely restoration, maintenance, and replacement of IT equipment, including laptops, tablets, workstations, and peripherals.

Process Improvement and Knowledge Management
  • Recommend and implement technologies, processes, and knowledge management tools to enhance desktop engineering effectiveness.
  • Maintain and update documentation on desktop system/network configurations, software inventory, and automation trends.
  • Contribute to training initiatives for the deployment of new technologies and solutions.
  • Develop and update a knowledge base to facilitate the investigation, diagnosis, and resolution of incidents.

Qualifications
It is required that the Senior Desktop Engineer have the following qualifications:
  • BA/BS and Five (5) or more years of experience in Desktop Support and Data Center Operations or relevant years of experience in lieu of degree.
  • Experience with SCCM or (MS Endpoint Configuration Manager).
  • IAT-II certification (i.e. Security +).
  • and Active Top Secret clearance with SCI eligibility.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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