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Sabre Systems

NMCI Representative

Patuxent River, MD · On-site

The NMCI Representative provides day-to-day IT support for system engineers, software developers, and program management personnel within the Systems & Software Engineering Department. This position ...

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As of Aug 16, 2026, the average hourly pay for nmci in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

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To thrive in an NMCI (Navy Marine Corps Intranet) support role, candidates typically need a strong background in information technology, network administration, and cybersecurity, often validated by certifications such as CompTIA Security+ or Cisco CCNA. Familiarity with Windows and Linux operating systems, IT service management platforms, and Department of Defense security protocols is essential. Excellent problem-solving skills, customer service orientation, and effective communication are crucial soft skills for this position. These competencies help ensure the delivery of secure, reliable IT services and seamless coordination with end-users and military personnel.

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NMCI support personnel often encounter challenges such as troubleshooting complex connectivity issues, adhering to strict cybersecurity requirements, and managing urgent support tickets from military end-users. These challenges are typically addressed through rigorous technical training, adherence to established protocols, and ongoing communication with both end-users and higher-level IT teams. Collaboration is crucial, as many solutions require input from various specialists, and timely resolution is essential to maintaining mission-critical operations. Support staff are encouraged to seek ongoing certifications and participate in knowledge-sharing sessions to stay current with evolving technologies and security standards.

What is an NMCI?

An NMCI job typically involves working with the Navy Marine Corps Intranet (NMCI), which is the U.S. Department of the Navy's enterprise IT network. These roles can include IT support, cybersecurity, network administration, and system maintenance to ensure secure and efficient operations. Employees in NMCI jobs often work for government contractors or directly with military IT teams, managing network security, troubleshooting technical issues, and supporting Navy and Marine Corps users.

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Infographic showing various Nmci job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

NMCI Representative

Sabre Systems LLC

Patuxent River, MD • On-site

Full-time

Posted 10 days ago

Job description

Responsibilities
Sabre Systems is activley looking for an NMCI Representative (Navy Marine Corps Intranet Representative) to support the Systems & Software Engineering Department at Naval Air Station Patuxent River (Pax River) serves as the primary liaison between government personnel, NAVAIR organizations, and the Navy's enterprise IT service provider. The role combines customer service, IT administration, asset management, and technical support to ensure engineers, developers, and program offices have the IT resources required to perform their mission.
The NMCI Representative provides day-to-day IT support for system engineers, software developers, and program management personnel within the Systems & Software Engineering Department. This position serves as the primary point of contact for NMCI services, ensuring timely provisioning of hardware, software, user accounts, and network resources while coordinating with NAVAIR Customer Technical Representatives (CTRs), cybersecurity personnel, and the NMCI Enterprise Service Desk. This position will also provide some Security support for the Systems Engineering Department.
Key Responsibilities
  • Serve as the primary NMCI liaison for assigned engineering organizations.
  • Process requests for new user accounts, workstation deployments, seat transfers, hardware refreshes, and employee offboarding.
  • Manage NMCI Enterprise Tool (NET) requests and maintain accurate user and asset records.
  • Coordinate software installations, licensing, and approval requests for engineering applications.
  • Troubleshoot desktop, laptop, printer, peripheral, network connectivity, and Microsoft Office issues.
  • Support Microsoft Outlook, Teams, SharePoint, OneDrive, and collaboration tools.
  • Assist users with Flank Speed, CAC authentication, and account access issues.
  • Coordinate system refreshes, equipment exchanges, and warranty repairs.
  • Support conference room technology, video teleconferencing (VTC), and audiovisual equipment.
  • Maintain distribution lists, shared drives, SharePoint permissions, and organizational resources.
  • Submit and track SAAR/SAAR-N forms, MAC requests, and IT service tickets.
  • Coordinate with Information Assurance and Cybersecurity personnel to ensure compliance with DoD security policies.
  • Escalate unresolved technical issues to the NMCI Enterprise Service Desk and NAVAIR Customer Technical Representatives.
  • Maintain inventory records and assist with lifecycle management of government IT assets.
  • Provide technical guidance to engineering personnel regarding NMCI policies and procedures.
  • Participate in technology refresh initiatives, office relocations, and workstation deployments.
  • Support Software & Systems Engineering personnel during project execution and testing activities requiring NMCI resources.
  • Provide Security Support for the Systems and Software Engineering Departments

Qualifications
Required Qualifications
  • 2-5 years of IT support or help desk experience.
  • Bachelor's in Information Technology (IT)
  • Experience supporting NMCI, NGEN, or DoD enterprise networks preferred.
  • Knowledge of Windows operating systems and Microsoft 365 applications.
  • Experience with Active Directory account management.
  • Familiarity with Navy Enterprise Tool (NET), Remedy, ServiceNow, or similar ticketing systems.
  • Strong customer service and communication skills.
  • U.S. Citizenship
  • Active Secret Clearance (or ability to obtain one)
  • Ability to prioritize multiple technical requests in a fast-paced engineering environment.

Preferred Qualifications
  • CompTIA Security+, A+, or Network+ certification.
  • Experience supporting NAVAIR or DoD engineering organizations.
  • Knowledge of engineering software licensing and deployment.
  • Familiarity with SharePoint administration.
  • Experience with hardware asset management and lifecycle support.
  • Understanding of RMF, cybersecurity requirements, and DoD IT policies.

Compensation Statement
At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements; however, final compensation will be determined by individual qualifications and applicable contract terms. The general salary range for this position is as follows: $70,000.00 - $85,000.00
Refer & Earn: Employee Referral Bonus Eligibility
• A Level 3 Employee Referral Bonus applies to this requisition for qualifying referrals. At Sabre Systems, we value great talent and encourage our employees to refer exceptional candidates. If you have any questions about the referral policy or this position, please contact the Recruiting team.
Sabre Overview
Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.
With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.
We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.
EEO Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
Beware of employment scams-Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn't end in @sabresystems.com; always apply directly at https://careers.sabresystems.com/.

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