Tier II Support
Englewood, CO · On-site
Experience with iOS, Mac and Cisco Voice and Service Now are a plus Our client supports 1200 end users by taking support calls, answering emails, chats and end-users who stop by the Tier II Support ...
Tier II Support
Englewood, CO · On-site
Experience with iOS, Mac and Cisco Voice and Service Now are a plus Our client supports 1200 end users by taking support calls, answering emails, chats and end-users who stop by the Tier II Support ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Deskside Technician
$19.75 - $25.25/hr
Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware ... 11, iOS), Microsoft Office Suite, Microsoft 365, Teams, Active Directory, standard business ...
Tier 2 Deskside Technician
$19.75 - $25.25/hr
Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware ... 11, iOS), Microsoft Office Suite, Microsoft 365, Teams, Active Directory, standard business ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Colorado Springs, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Colorado Springs, CO · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Las Cruces, NM · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Las Cruces, NM · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
Chantilly, VA · On-site
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier 2 Technician
$73K - $132K/yr
The job duties of the Tier II Network Technician are as follows: * The Tier 2 network field ... Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. * Familiar (doesn't need to be a SME ...
Tier II Network Technician
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier II Network Technician
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier II Network Technician
Springfield, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
New
Tier II Network Technician
Springfield, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
New
Tier II Network Technician
Reston, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier II Network Technician
Reston, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier II Network Technician
Springfield, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier II Network Technician
Springfield, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: The Tier II network field ... Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar ...
Tier 2 Ios Advisor information
See salary details
$31K - $46.2K
16% of jobs
$57.3K is the 25th percentile. Wages below this are outliers.
$46.2K - $61.5K
13% of jobs
$61.5K - $76.7K
7% of jobs
The median wage is $82.9K / yr.
$76.7K - $91.9K
35% of jobs
$94.9K is the 75th percentile. Wages above this are outliers.
$91.9K - $107.1K
23% of jobs
$107.1K - $122.4K
3% of jobs
$122.4K - $137.6K
2% of jobs
$137.6K - $152.8K
1% of jobs
$152.8K - $168K
0% of jobs
$168K - $183.3K
0% of jobs
$183.3K - $198.5K
0% of jobs
$31K
$85.4K
$198.5K
How much do tier 2 ios advisor jobs pay per year?
As of Aug 28, 2026, the average yearly pay for tier 2 ios advisor in the United States is $85,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $96,500.00 per year, depending on experience, location, and employer.
What is a Tier 2 iOS Advisor?
Tier 2 iOS Advisors are specialized technical support professionals who assist customers with complex issues related to Apple iOS devices, such as iPhones and iPads. They handle cases that go beyond the basic troubleshooting provided by Tier 1 support, including resolving software problems, diagnosing hardware issues, and escalating cases when necessary. These advisors are highly trained in iOS systems and customer service, ensuring users receive accurate and effective solutions to their problems.
What skills and qualifications are needed to be a Tier 2 iOS Advisor?
To thrive as a Tier 2 iOS Advisor, you need in-depth knowledge of iOS devices, troubleshooting techniques, and strong analytical skills, usually backed by experience in technical support or a related IT field. Familiarity with ticketing systems, remote diagnostic tools, and Apple’s support platforms is typically required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting customers and collaborating with team members. These skills and qualifications are crucial to efficiently resolve complex issues, ensure customer satisfaction, and maintain high support standards.
What challenges do Tier 2 iOS Advisors face when troubleshooting customer issues?
Tier 2 iOS Advisors often handle complex technical cases that require in-depth knowledge of Apple’s operating systems and devices. A common challenge is diagnosing issues that are not easily replicated or result from unique user settings, third-party apps, or rare software bugs. Advisors must also effectively communicate technical solutions to customers who may have varying levels of technical understanding, all while maintaining a positive and supportive tone. Collaboration with Tier 1 advisors and engineering teams is often necessary to resolve escalated cases efficiently.
What is the difference between Tier 2 Ios Advisor vs Tier 2 Android Advisor?
| Aspect | Tier 2 Ios Advisor | Tier 2 Android Advisor |
|---|---|---|
| Certifications | Apple Certified Support Professional (ACSP), technical certifications | Google Certified Associate, technical certifications |
| Work Environment | Apple retail stores, authorized service providers | Android retail stores, authorized service providers |
| Industry Usage | Primarily in Apple-focused environments | Primarily in Android-focused environments |
The main difference between a Tier 2 Ios Advisor and a Tier 2 Android Advisor lies in the platform specialization. The Ios Advisor focuses on Apple products, requiring certifications like ACSP, while the Android Advisor specializes in Android devices, often holding Google certifications. Both roles operate in similar retail or service environments but serve different customer bases based on the device ecosystem.
More about Tier 2 Ios Advisor jobs
What job categories do people searching Tier 2 Ios Advisor jobs look for?
The top searched job categories for Tier 2 Ios Advisor jobs are:
Job description
Company Description
Founded in 1996, SofTec Solutions is a leading IT Consulting Services firm for Federal, State & Local Government, Commercial and Healthcare industries. We pride ourselves on building strong relationships with our candidates and clients to find just the right match. We look for candidates who go beyond the norm of the usual employee and are hungry for new learning experiences and situations. Because of our resources we have been listed for three consecutive years in the Inc. Magazine's Fastest Growing Companies in America.
Job Description
We are seeking a Tier II Support Specialist for a contract opportunity in Englewood, CO. Candidates must have the following experience:
Our client supports 1200 end users by taking support calls, answering emails, chats and end-users who stop by the Tier II Support area and need help. Exceptional Customer skills are a must. Candidates who have critical thinking abilities, want to enable business and help customers achieve their goals are wanted here!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Founded in 1996, SofTec Solutions is a leading IT Consulting Services firm for Federal, State & Local Government, Commercial and Healthcare industries. We pride ourselves on building strong relationships with our candidates and clients to find just the right match. We look for candidates who go beyond the norm of the usual employee and are hungry for new learning experiences and situations. Because of our resources we have been listed for three consecutive years in the Inc. Magazine's Fastest Growing Companies in America.
Job Description
We are seeking a Tier II Support Specialist for a contract opportunity in Englewood, CO. Candidates must have the following experience:
- MS Windows Support experience
- MS Office Support experience
- Outstanding Customer Service skills
- Experience with iOS, Mac and Cisco Voice and Service Now are a plus
Our client supports 1200 end users by taking support calls, answering emails, chats and end-users who stop by the Tier II Support area and need help. Exceptional Customer skills are a must. Candidates who have critical thinking abilities, want to enable business and help customers achieve their goals are wanted here!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Softec Solutions
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Englewood, CO, US
Year founded
1996