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Remote Desktop Investigator Jobs (NOW HIRING)

The Robison Group

Desktop Investigator

$18 - $20/hr

Troy, MI / Remote Employment Type: Full-Time Summary of Role and Position Desktop Investigators perform claims investigations utilizing various public record searches, records retrievals, online ...

Gallagher

Claims Investigator

Rolling Meadows, IL · Remote

Overview Our Desktop investigations range from locating your claimant or witnesses to complete ... Fully Remote * Benefits Start day 1! How you'll make an impact * Under general supervision ...

New

CPS, LLC

Senior Systems Engineer (OOBM)

Sierra Vista, AZ · Remote

$93K - $127K/yr

... Remote Desktop Services (RDS) solutions on the Army's portion of the Department of Defense ... IT Level II requiring a NACLC Background Investigation in accordance with AR 25-2. * IAT II ...

Frasco Inc

Field Investigator

Glendale, CA · Remote

$20 - $24/hr

Remote with field work in Los Angeles County, CA Job Type: Full-Time, Billable Hours, Non-exempt ... Smartphone, printer, scanner, desktop/laptop computer with a good internet connection * Ability to ...

Frasco Inc

Medical Canvass Investigator

Irvine, CA · Remote

$17 - $22/hr

Fully Remote - equipment provided Job Type: Full-Time, Billable Hours, Non-exempt Compensation ... conducts desktop-based investigations to identify treatment locations for individuals under ...

Blue Mantis

Desktop Support Engineer L1 - PR

$21 - $25/hr

Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ... Able to investigate, analyze and troubleshoot customer issues. * Comfortable making decisions on ...

Aya Healthcare

Desktop Support Technician

San Diego, CA · On-site +1

$21.50 - $27.25/hr

This position will be hybrid (remote/in office). Who We Are: We're an $8+ billion, rapidly growing ... Independently investigate, diagnose, and resolve complex technical issues while maintaining ...

Nerdio

Escalation Engineer (Tier 3 Support)

$80K - $100K/yr

This is a Tier 3 role built for engineers who thrive on deep investigation and tracing complex ... Experience with Windows Server and Remote Desktop Services * Familiarity with virtualization ...

Command Investigations

SIU Specialist - Experienced

$32 - $36/hr

In this fully remote role, you will manage SIU Investigations from initial referral through final ... This position is desktop-based and can be performed from anywhere within the United State. Key ...

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Remote Desktop Investigator information

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How much do remote desktop investigator jobs pay per year?

As of Jul 19, 2026, the average yearly pay for remote desktop investigator in the United States is $52,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Desktop Investigator position, and why are they important?

To excel as a Remote Desktop Investigator, you need a strong background in IT troubleshooting, cybersecurity, and digital forensics, usually supported by a degree in computer science or a related field. Familiarity with remote desktop protocols, investigative software tools, and certifications such as CompTIA Security+ or Certified Ethical Hacker (CEH) are often required. Exceptional analytical thinking, attention to detail, and effective communication are key soft skills for this role. These competencies ensure investigators can efficiently detect, analyze, and resolve security incidents or technical issues in distributed digital environments.

What is a Remote Desktop Investigator job?

A Remote Desktop Investigator is responsible for monitoring, analyzing, and troubleshooting remote desktop sessions to detect security threats, policy violations, or unauthorized access. They use investigative tools to review logs, identify suspicious activities, and ensure compliance with organizational security protocols. This role typically requires knowledge of remote access technologies, cybersecurity principles, and incident response procedures.

What are some common challenges faced by Remote Desktop Investigators, and how can they be addressed?

Remote Desktop Investigators often encounter challenges such as troubleshooting complex incidents without physical access to the affected device, maintaining secure communication channels, and managing responses across different time zones or user environments. Staying updated with emerging cybersecurity threats and remote access vulnerabilities is essential to remain proactive in investigations. To address these issues, investigators rely on robust remote access tools, clear documentation, and regular collaboration with IT and security teams. Adaptability and ongoing training help them stay ahead of evolving threats, ensuring effective and secure incident resolution.

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Remote Desktop Investigator jobs near you
Desktop Investigator

Desktop Investigator

The Robison Group

Remote

$18 - $20/hr

Full-time

Posted 18 days ago

Job description

Desktop Investigator

Department: Operations

Reports To: Desktop Investigations Manager

Location: Troy, MI / Remote

Employment Type: Full-Time

Summary of Role and Position

Desktop Investigators perform claims investigations utilizing various public record searches, records retrievals, online searches (social media and otherwise), skip traces, and facility canvasses, using desktop, telephone, and mail resources, to compile results and prepare comprehensive investigative reports in support of ongoing surveillance / SIU investigations and/or as a standalone service. The ideal candidate will possess a sense of urgency, excellent verbal and written communication skills, intermediate computer skills, and sound judgment. Additionally, this candidate must be a calm professional who works well under pressure and with colleagues and managers within the company.

Essential Duties and Responsibilities

  • Perform claims investigations utilizing various public record searches, record retrievals, online searches (social media and otherwise), skip traces, and facility canvasses, using desktop, telephone, and mail resources.

  • Contact facilities via phone based on referral requests, type of loss, demographics, and any other pertinent factors.

  • Note all contacted facilities, representative names, record retrieval protocols, and pertinent details.

  • Compile results and prepare comprehensive investigative reports, following formatting and reporting protocols, and generate invoices for each report based on specific client rates and specifications.

  • Review assigned cases for client requests and protocols.

  • Flag files based on developed information and provide updates to appropriate parties of potential findings.

  • Attend virtual and in-person meetings as delegated by management.

  • Manage workload, ensuring completed investigations, including any specific requirements, are delivered as the client instructed, as well as delivered to the case management system as per protocol.

  • Prioritize workload based on case deadline and urgency.

  • Deliver final investigation reports and invoices to the appropriate parties (e.g., Case Director, Case Manager, Finance).

  • Enter all reports and invoices into the case management system and manage each case file.

Accountabilities

  • Maintain daily workload.

  • Communicate and consult with team members.

Qualifications amp; Experience

  • Excellent oral and written communication skills.

  • PC literate, including Microsoft Office products.

  • Strong organizational skills

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